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Marsden Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.65 (132 reviews)

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4.64

Based on 132 reviews, last reviewed 3rd Feb 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

81%

10%

Latest highest rating:

5

Everything about our experience has been excellent a... Everything about our experience has been excellent and straightforward and cannot fault it in any way. Reviewed on: 3rd February 2026

Latest lowest rating:

2

This was a terrible application process. This was a terrible application process. So many inaccuracies (lies even), errors on info provided by The Marden, over 4.5 months process and abysmal... Read more Reviewed on: 5th January 2026

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About this product

Marsden Building Society work with Mortgage Advice Bureau who have access to thousands of products from over 90 lenders.

New customers can’t apply directly for a mortgage with Marsden Building Society. If you’re an existing customer, you can use the rate switch service to apply for a new mortgage.

Marsden Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used the Marsden before, you can also leave a review and share your experience.

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Marsden Building Society Mortgages reviews (132)

Everything about our experience has been excellent a...

Everything about our experience has been excellent and straightforward and cannot fault it in any way. Reviewed on: 3rd February 2026

Smooth personable and prompt service

The experience was smooth from beginning to end and helped us move to our final home and took account of our financial circumstances. Personal service excellent and we always got through to someone to help, and they promptly acted upon our requests. Would highly recommend. Reviewed on: 2nd February 2026

My mortgage was done through an advisor.

My mortgage was done through an advisor. It was all very straightforward and direct communications with MBS very good. I’m not sure how competitive they are but went with my advisors recommendation. When repaying, they were helpful and again the transaction was straightforward Reviewed on: 2nd February 2026

A good experience, but could have been better.

Somewhat long drawn out, but a simple enough process with everything explained clearly. Time scale went on too long and could have done with being as little shorter. Reviewed on: 29th January 2026

Prompt and efficient service.

Prompt and efficient service. Thank you Reviewed on: 16th January 2026

This was a terrible application process.

This was a terrible application process. So many inaccuracies (lies even), errors on info provided by The Marden, over 4.5 months process and abysmal communication. Reviewed on: 5th January 2026

Very positive but took a long time to process.

Very positive but took a long time to process. Reviewed on: 23rd December 2025

In branch service review

Staff good, Chatty and good service. Reviewed on: 1st December 2025

Clear information, quick to respond.

Clear information, quick to respond. A genuine pleasure to deal with. Reviewed on: 26th November 2025

Marsden Building Society Superb Service

Dealing with everyone at the Marsden Building Society has been a dream! We've switched product with them and everything was so simple and hassle free. Well done to everyone involved Reviewed on: 17th November 2025

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