Write a review

Newsletter

Go to business site

Marsden Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.45 (141 reviews)

View other Marsden Building Society products

4.45

Based on 141 reviews, last reviewed 18th Jun 2026

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

81%

Latest highest rating:

5

I did it myself. With the help of experienced telephone Staff and straight forward descriptions of available products , I successfully completed my Mortgage switch mys... Read more Reviewed on: 15th June 2026

Latest lowest rating:

2

This was a terrible application process. This was a terrible application process. So many inaccuracies (lies even), errors on info provided by The Marden, over 4.5 months process and abysmal... Read more Reviewed on: 5th January 2026

Visit provider site Read all reviews Write a review

About this product

Marsden Building Society work with Mortgage Advice Bureau who have access to thousands of products from over 90 lenders.

New customers can’t apply directly for a mortgage with Marsden Building Society. If you’re an existing customer, you can use the rate switch service to apply for a new mortgage.

Marsden Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used the Marsden before, you can also leave a review and share your experience.

Review Marsden Building Society: Mortgages now

Help others make smarter decisions by sharing your own experience.

Write a review

Marsden Building Society Mortgages reviews (141)

Service is not good in the conveyancing

I am very disappointed with the service that Marsden has devolved to LMS, and subsequently to the Law firm Hennah Haywood in Newport. Different charges than notified at the beginning of the transaction. A dismissive stance from the law firm when questioning the difference in amounts, I suggest Marsden need to review specific terms and charges for expat mortgages and who they work with. Reviewed on: 18th June 2026

I did it myself.

With the help of experienced telephone Staff and straight forward descriptions of available products , I successfully completed my Mortgage switch myself. I was very nervous but it was very easy .Thank you Reviewed on: 15th June 2026

Diligent and great communication

Diligent and great communication Reviewed on: 6th June 2026

Excellent rate.

Excellent rate. Quick decisions. Good communication Reviewed on: 30th May 2026

Mortgage awarded. Thanks

Went through Laura Blackwell from True potential the communication between MBS ,TP and ourselves was good. Reviewed on: 25th May 2026

The Marsden - Caveat Emptor!

The Marsden no longer employ in-house mortgage advisors and provide no advice as to the suitability of any mortgage product offered to the customer. Instead, should you request it, they refer you to the Mortgage Advice Bureau. This organisation charges for its service. Thus, with the Marsden, it's Caveat Emptor, as they offer an execution-only service. In my opinion, this is both unprofessional and unacceptable. I have submitted a formal complaint to the Marsden. Reviewed on: 22nd May 2026

.I appreciated all the apparent cooperation.

I appreciated the apparent cooperation between my Connect Mortgage Broker and the Marden Society: also the Marden appointing a conveyancing solicitor . Assessing reliable firms can be difficult. I would have found the paperwork unfathomable without Paul Crow (broker). I was kept fully informed throughout the application,& appreciated being sent the details of the Marden Society's History & philosophy. Reviewed on: 1st May 2026

Excellent Service

Everyone has always been so helpful at the Marsden and communications with all the Advisers has been pleasant and efficient throughout . Highly recommended . Reviewed on: 3rd April 2026

I applied for a retirement interest only mortgage..

I applied for a retirement interest only mortgage via the advisor Tembo. Marsden offered a very competitive rate and I was keen to get on board. The application required a lot of detail about the planned use of the loan and once I had provided that Marsden responded quickly and positively. Reviewed on: 16th February 2026

Everything about our experience has been excellent a...

Everything about our experience has been excellent and straightforward and cannot fault it in any way. Reviewed on: 3rd February 2026

Do you have a different Marsden Building Society product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Fixed Rate Mortgage
from Ulster Bank 4.04 from 6 reviews
Mortgages
from Scottish Building Society 4.80 from 381 reviews
Mortgages
from Hanley Economic Building Society 4.81 from 336 reviews

Want to see more from Marsden Building Society?

Savings
from Marsden Building Society 4.93 from 4614 reviews
Home insurance
from Marsden Building Society 4.60 from 40 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub