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Marsden Building Society: Mortgages reviews

4.55
Based on 85 reviews, last reviewed 2nd Sep 2024
60% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
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11%
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Latest highest rating:

5

Daniel Morley the underwriter has been first class. Daniel Morley the underwriter has been first class. flexible, excellent communication, and ability to move quickly for this urgent case. Reviewed on: 2nd September 2024
james n's avatar
james n

Latest lowest rating:

1

Final stages of taking a holiday let mortgage with Marsden BS - most frustrating and laborious re-mortgage ever! Started the (should have been) straight forward re-mortgage four months ago. It's a very ordinary terraced house in a decent area worth £400k borr... Read more Reviewed on: 21st November 2023
Emma's avatar
Emma

About this product

Finding the right lender for your mortgage is a daunting process. At Smart Money People, we want to make this easier for you. We collect Marsden Building Society mortgage reviews to give you valuable insight into the lender.

Marsden Building Society is a mutual organisation that offers a range of mortgage products. If you’re unsure about any aspect of a mortgage product, always consult the lender or an independent advisor. It’s important to be confident with the terms, conditions and interest rates of the product before taking it out.

If you’re considering Marsden Building Society as your mortgage lender, learn more by reading our reviews. Find out what product borrowers have taken out and how satisfied they have been throughout the term. Learn about any pros and cons that existing customers have experienced with the Society. Read all of this and more in our Marsden Building Society mortgage reviews.

Do you have any experience with Marsden Building Society mortgages? Write a review on Smart Money People to help others just like you. Tell us which mortgage product you have and if you’re satisfied with your choice. Tell us about the application process: did the Society support you throughout it and make it easy to understand? Would you recommend the lender to family and friends? Write an honest Marsden Building Society mortgage review today. Together, we can help people like you make better financial decisions.

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Marsden Building Society Mortgages reviews (85)

Daniel Morley the underwriter has been first class.

5
Daniel Morley the underwriter has been first class. flexible, excellent communication, and ability to move quickly for this urgent case. Reviewed on: 2nd September 2024
james n's avatar
james n

My experience dealing with Marsden was absolutely ou...

5
My experience dealing with Marsden was absolutely outstanding and super efficient. Reviewed on: 8th August 2024
Amr K's avatar
Amr K

Great staff

5
Sahdiya our mortgage advisor was so helpful and kept us informed as we moved through the process. We were passed on to Emily and again we were dealt with politeness etc. Reviewed on: 30th May 2024
Philip Storey's avatar
Philip Storey

Until now I hadn't even heard of Marsden BS.

5
Until now I hadn't even heard of Marsden BS. My Financial Advisor had previously used Marsden and suggested we look at their products. Our situation is quite unique as we are both in our 60's and needed an interest only re-mortgage. All the team at Marsden have been so polite, professional and very prompt with all correspondence. Reviewed on: 17th May 2024
Steve P's avatar
Steve P

Overall satisfactory but communication was poor / li...

4
Overall satisfactory but communication was poor / limited, the adviser portal is very limited and kept timing out which is frustrating Reviewed on: 16th April 2024
Peter Hannington's avatar
Peter Hannington

Excellent prompt communications, very professional b...

5
Excellent prompt communications, very professional but friendly and helpful Reviewed on: 8th April 2024
DavidD's avatar
DavidD

Marsden Building Society

5
Friendly and professional Branch staff. Reviewed on: 14th March 2024
BBB's avatar
BBB

Great customer support, easy to understand where we...

5
Great customer support, easy to understand where we are and plan for the future. The staff are always very friendly and welcoming in our lovely local branch (and nice to actually have a physical branch to attend!) Reviewed on: 14th March 2024
Paul's avatar
Paul

Brilliant customer service

5
Excellent customer service and it was refreshing being able to speak to knowledgeable, helpful staff promptly over the telephone. They were very courteous and put you at ease about queries and concerns. Reviewed on: 1st March 2024
Audrey ONeil's avatar
Audrey ONeil

I started my mortgage with Marsden back in 2017 and...

5
I started my mortgage with Marsden back in 2017 and have had good experience since then. Switching and correspondence were always very easy. Reviewed on: 29th February 2024
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Lillian Q

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