Smart Money People Logo
Go to business site
Share this page
Link copied

Marsden Building Society: Mortgages reviews

View other Marsden Building Society products
4.68
Based on 125 reviews, last reviewed 23rd Dec 2025
500% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
81%
See only 4 star reviews
10%
See only 3 star reviews
5%
See only 2 star reviews
2%
See only 1 star reviews
2%

Latest highest rating:

4

Very positive but took a long time to process. Very positive but took a long time to process. Reviewed on: 23rd December 2025
Lindsey D's avatar
Lindsey D

Latest lowest rating:

1

Final stages of taking a holiday let mortgage with Marsden BS - most frustrating and laborious re-mortgage ever! Started the (should have been) straight forward re-mortgage four months ago. It's a very ordinary terraced house in a decent area worth £400k borr... Read more Reviewed on: 21st November 2023
Emma's avatar
Emma
Visit provider site Read all reviews Write a review

About this product

Marsden Building Society work with Mortgage Advice Bureau who have access to thousands of products from over 90 lenders.

New customers can’t apply directly for a mortgage with Marsden Building Society. If you’re an existing customer, you can use the rate switch service to apply for a new mortgage.

Marsden Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used the Marsden before, you can also leave a review and share your experience.

Review Marsden Building Society: Mortgages now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

Marsden Building Society Mortgages reviews (125)

Helpful and responsive

5
I have dealt with the Marsden a couple of time on the phone and they were very friendly, reassuring and helpful - thank you! Reviewed on: 19th April 2021
Mortgage customer's avatar
Mortgage customer

Mortgage review

5
No frills, no waste of money, staff have been very friendly when need for contact, Online info clear Reviewed on: 18th April 2021
Mortgage customer's avatar
Mortgage customer

good to deal with

4
always found the staff friendly and helpful and the mortgage products good Reviewed on: 14th April 2021
Mortgage customer's avatar
Mortgage customer

Mortgage review

5
Very timely email communication and responses to queries, Clear helpful, informative when made telephone enquiries Reviewed on: 14th April 2021
Mortgage customer's avatar
Mortgage customer

Full marks Marsden!

5
Staff at Marsden have always been very efficient, helpful & courteous in each dealing I’ve had with them over many years. Reviewed on: 11th April 2021
Mortgage customer's avatar
Mortgage customer

Mortgage review

5
Dont know, only even had good help and support by reptionist, and representive, excellent, thank you Reviewed on: 8th April 2021
Mortgage customer's avatar
Mortgage customer

Mortgage review

5
The fact that you care for older customers (retired) who still have needs/plans to help live a full and happy life Reviewed on: 7th April 2021
Mortgage customer's avatar
Mortgage customer

Mortgage review

4
It seems a very good BS always been helpful when I have called by telephone. Nice and polite staff Reviewed on: 5th April 2021
Mortgage customer's avatar
Mortgage customer

Small is always better

5
Marsden is one of the few Building Societies which provide mortgages for senior citizens who wish to movehomes in later life. I am very happy with the service I have received from the Society which, because it is relatively small, can provide a more personal service to its customers. Reviewed on: 1st April 2021
Mortgage customer's avatar
Mortgage customer

Mortgage review

4
Im new to your company so my view is very positive and happy so far Reviewed on: 1st April 2021
Mortgage customer's avatar
Mortgage customer

Do you have a different Marsden Building Society product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Want to see more from Marsden Building Society?

    View all products

    Join Smart Money People

    Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

    Create an account
    Man on beach

    News, guides and insight from our team

    View resource hub
    UK money news stories - 24 July 2024
    UK money news stories - 24 July 2024
    24th July 2024
    Posted in Money Talks by Errolyn Smith
    Your Money, Your Voice: Have your say
    Your Money, Your Voice: Have your say
    24th July 2024
    Posted in Our insights by Errolyn Smith
    Our latest research - customers see little impact of FCA's Consumer Duty one year on
    Our latest research - customers see little impact of FCA's Consumer Duty one year on
    24th July 2024
    Posted in Our insights by Darryl Barkwill
    Consumer credit awards winners 2024
    Consumer credit awards winners 2024
    11th July 2024
    Posted in Awards by Darryl Barkwill