Vida Home Loans Mortgage Reviews

Ratings based on 21 reviews Last review 3 months ago

If you're looking for Vida Home Loans reviews, read our community comments, thoughts, and experiences from our Smart Money People reviewers. Read about the Vida Home Loans mortgage products and make up your own mind after reading our reviews. Already...

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If you're looking for Vida Home Loans reviews, read our community comments, thoughts, and experiences from our Smart Money People reviewers. Read about the Vida Home Loans mortgage products and make up your own mind after reading our reviews. Already have a mortgage from Vida Home Loans? Help out others like you who are looking for reviews by posting your own! With the power of your reviews, we're changing financial services.

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Your Mortgage Reviews (21)

21st June 2020

Very very very poor

Greedy crooks Hi I been with Vida for over 2...

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Greedy crooks Hi I been with Vida for over 2 years
Hi I been with Vida for over 2 years , I not happy with service . Further to this my Vida product has ended , I tried to do a product change for 9 months , calling asking for change. But they said no product changes at the moment

The lack of product change ,this has put me in a difficult situation , because of the virus I was unable to Work self employed with 4 children

I understand the mortgage terms conditions , but because of the virus it affected my financials. If there was no virus I would not be writing this review .Vida should respect the customer and not be so greedy and do a product change as the interest rate is at a very low and I’m paying 6.14 after product change finished. Further to this I have to pay £1000 more on my monthly payments.

There must be other people in the same situation Because of Vida I await for Vida reponse to this Situation.

I trying to get a new mortgage it’s very difficult because of the Economic situation at the moment. It be better for me Vida to help customers in there time of need and not take advantage of the situations , if you don’t change your policy of product Change you will put many customers in a bad situation.

Further to this Vida took 8,000 in application fees for a 2 year product also, lookIng at the review I’m not the only person in the situation

See title crooks below this is a copy of another Vida customer in the same situation

Crooks
Crooks, simple as that. I paid them £8000 in fees two years ago for a 2-yr fix at 3.14%. Now that is coming to an end, they are jacking it up to 6.64% variable and say they are not offering fixed-rate products to existing customers. Thus my repayments will jump £1,000 a month or so. Anyone out there thinking of taking a mortgage with these guys should think again. They are rip-off merchants!!!

Thank you

23rd May 2020

Don't touch this company

Please, whatever you do never take out a mortgage with this company. I recently applied for the standard covid-19 payment holiday because my tenant was struggling, they approved it, and now have recorded a missed payment against my credit file. I...

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Please, whatever you do never take out a mortgage with this company. I recently applied for the standard covid-19 payment holiday because my tenant was struggling, they approved it, and now have recorded a missed payment against my credit file. I called them, explained the situation, was promised a call back and almost a week later have they called me? Of course not! I'm sure they'll be constructing some ridiculous excuse to justify screwing up my credit report at such a difficult time for everyone around the country

10th January 2020

Definitely recommend

We completed on our home today! Thank you Vida homeloans for getting us on the ladder and accepting us when no one else...

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We completed on our home today! Thank you Vida homeloans for getting us on the ladder and accepting us when no one else would.
If you do go with vida it does take a little long than say a high street bank, but vida is giving you a lot of money so they have to make sure they can trust you to pay it back.
Thanks for trusting me vida homeloans, I won’t let you down!

6th December 2019

rip off merchants

bunch of cowboys, they gladly take your money for valuation etc, make initial offer then decline mortgage and cant give a valid reason , valuer should have been told lease extension upon completion which was agreed between broker and vida, seems like...

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bunch of cowboys, they gladly take your money for valuation etc, make initial offer then decline mortgage and cant give a valid reason , valuer should have been told lease extension upon completion which was agreed between broker and vida, seems like he wasnt hence he said couldnt value property...have asked in writing why offer was declined and asked for valuers reason but they decline to comment, will try and take this to ombudsman and tv watchdog to try and get my hard earned 500 pounds back, i'm not a legal expert but am going to try and take this as far as poss, daylight robbery ...

28th August 2019

Disgraceful service

Applied for a mortgage with Vida through a financial advisor firstly they wouldn’t lend the amount I wanted to borrow only 5k more over a longer term .over 3 months later and 3 days before myself and my 2 children where due to move house they r...

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Applied for a mortgage with Vida through a financial advisor firstly they wouldn’t lend the amount I wanted to borrow only 5k more over a longer term .over 3 months later and 3 days before myself and my 2 children where due to move house they rejected my mortgage on grounds of affordability this was despite me reducing my mortgage by nearly half and my monthly payments reducing also , had never missed a payment on my previous mortgage, luckily for us it was a small mortgage and family stepped in and gave me the money required to buy my house , now think I may have had a lucky escape from this company .

11th April 2019

Disgusting company

Most disgusting experience using this company I’ve wasted over 13 weeks waiting to get a mortgage offer I’ve spent more time sending documents over and over again . Now just had mortgage offer declined with not even a good reason I may now lose our dre...

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Most disgusting experience using this company I’ve wasted over 13 weeks waiting to get a mortgage offer I’ve spent more time sending documents over and over again . Now just had mortgage offer declined with not even a good reason I may now lose our dream home due to been strung along with staff that don’t know what they are doing do not use this joke of a company complete time wasters how just take your money and waste your time

28th November 2018

mortgage provider from Hell!

1. They force borrowers to use vida's solicitors! Evident whose interests the solicitors look...

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1. They force borrowers to use vida's solicitors! Evident whose interests the solicitors look after.
2. Use the notoriously scum surveyors e.surv who consistently undervalue properties, so vida gains equity from the outset while borrowers loose and they have to use additional capital that may not have from the outset.
3. they require borrowers to insure the property before completion under "normal terms and conditions". The property is normally undervalued by e.surv that makes it very difficult to insure the property under "normal terms and conditions" (many insurers refuse). In this case vida refuse the mortgage (this after having gone through all the process and having spend legal, valuation and any other fees) but the borrower is obliged to buy the property for which has not mortgage or capital any more!
Avoid avoid avoid! They pay high commissions to brokers to push them to clients. Do not even discuss this, just walk away!

12th November 2018

Run, run fast!

Please don't ever think about going with this bank!...

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Please don't ever think about going with this bank!
Please are rude, un-competent, lazy and slow there. We have been waiting 4 months (!) to get a mortgage and they were giving our case from one employee to another, so we had to re-send stuff every month. It's a miracle that our seller has been waiting so long for us - in any other case we would loose the house. There is no contact with them, no chance to follow up with your case - they will drive you insane. I swear I was close to going to some newspaper with this. Please don't make the same mistake I did. Alex

8th November 2018

Stay away

Shocking experience dealing with this company..4 months since our AIP from them, we have been jumping through every hoop they asked of us, paid out for extra surveys and they still say no! They have taken our money and ran without giving any valid...

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Shocking experience dealing with this company..4 months since our AIP from them, we have been jumping through every hoop they asked of us, paid out for extra surveys and they still say no! They have taken our money and ran without giving any valid reasons for declining. If you value your sanity stay well away from them

26th April 2018

Absolutely Horrendous Experience - Do not go near them

Supplied all paperwork, took fee, 6 weeks later they decided to offer me a quarter of original amount despite my score being stable and on the UK average.  Offered this at a horrendously high rate, lost house I wanted to purchase, went with another ...

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Supplied all paperwork, took fee, 6 weeks later they decided to offer me a quarter of original amount despite my score being stable and on the UK average.  Offered this at a horrendously high rate, lost house I wanted to purchase, went with another lender that agreed within a week but now need to find a property as lost the one I had my heart set on. They should be closed down, total shambles. It also took ages for my refund to come through, had to pay another valuation fee when I went with a different lender. Awful awful experience. 

27th March 2018

Joke

Taken my valuation fee and my application fee and ran, in my application explained everything about property and its multi use, accepted my application took my money and then rejected my application on the same grounds I applied for. complete...

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Taken my valuation fee and my application fee and ran, in my application explained everything about property and its multi use, accepted my application took my money and then rejected my application on the same grounds I applied for. complete contradiction. valued my property 35.000 less then another mortgage company and an independent valuation, I get the feeling they had no intention of lending to me anyway. waste of time.

8th March 2018

Don't touch with a barge pole!

Our buyers applied for a mortgage with this shambles of a company about 10weeks ago. The initial survey/valuation report was done about a week later. 8 weeks plus on we are still waiting to find out if they have their mortgage offer. They have...

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Our buyers applied for a mortgage with this shambles of a company about 10weeks ago. The initial survey/valuation report was done about a week later. 8 weeks plus on we are still waiting to find out if they have their mortgage offer. They have chased them, the broker has chased them, but still no nearer. We have lost the house we were going to buy whilst waiting for our buyers. As far as I can see they are a waste of time. I wouldn't recommend them to my worst enemy! If you are a seller make sure your buyer isn't using this company!

5th February 2018

Complete bunch of ametuers

Applied with this company as being self employed was recommended by the broker, what a joke! after countless paperwork of income, tax, ID infact everything you can think of, over 9 weeks and STILL no decision! So cancelled and demanded a refund. They...

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Applied with this company as being self employed was recommended by the broker, what a joke! after countless paperwork of income, tax, ID infact everything you can think of, over 9 weeks and STILL no decision! So cancelled and demanded a refund. They are utterly useless and conduct themselves in a like wise fashion. Save yourself time and money and go with a better lender even if its at a higher APR, its worth it.

8th January 2018

Absolute shambles

My broker applied for a re-mortgage and no word for 2 months until I said I was going to take matter forward to get my money back. I paid 590 and only got 410 back, 180 was taken for administration work that wasn't done. What a load of rubbish, cowboy...

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My broker applied for a re-mortgage and no word for 2 months until I said I was going to take matter forward to get my money back. I paid 590 and only got 410 back, 180 was taken for administration work that wasn't done. What a load of rubbish, cowboy lenders.
Brokers and the public to find reputable lenders elsewhere, please don't waste your time and money with unprofessional and unreliable set of scammers.

5th July 2017

Terrible - hair falling out experience

My broker suggested these would be the best company for my circumstances. Buy-2- let. Has taken 2 months now and no clearer if I have the mortgage even though the valuation went ok over 3 weeks ago. I am being constantly pestered by the sellers...

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My broker suggested these would be the best company for my circumstances. Buy-2- let. Has taken 2 months now and no clearer if I have the mortgage even though the valuation went ok over 3 weeks ago. I am being constantly pestered by the sellers solicitor. Very nerve-racking unprofessional experience - would never recommend them or use them again

20th June 2017

Mortgage Nighrmare

Would not touch this Company, will take over four weeks to make a decision . Let you go through the process of applying for your mortgage do credit checks and income affordability off er in principle then let you pay survey fees as if they are going...

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Would not touch this Company, will take over four weeks to make a decision . Let you go through the process of applying for your mortgage do credit checks and income affordability off er in principle then let you pay survey fees as if they are going ahead . Then turn you down anyway .some 2 to 3 weeks later..

20th June 2017

Mortgage Nighrmare

Would not touch this Company, will take over four weeks to make a decision . Let you go through the process of applying for your mortgage do credit checks and income affordability off er in principle then let you pay survey fees as if they are going...

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Would not touch this Company, will take over four weeks to make a decision . Let you go through the process of applying for your mortgage do credit checks and income affordability off er in principle then let you pay survey fees as if they are going ahead . Then turn you down anyway .some 2 to 3 weeks later..