Annabelle Russell's community profile page

Write a review

Viewing profile for,

Annabelle Russell

Total reviews written

Helpful marks given to their reviews

Times reviews seen

All reviews (1)

Review of the Vida Home Loans, Mortgage:

View on product page

Awful

Absolutely complete time wasting company. We submitted an application in September and have had endless hold ups, delays and no communication. Kept asking for additional information even though it was originally supplied and just kept saying we’d have to wait 2 weeks each time for updates. Even got to the point where they instructed the valuation after 3 months as the sellers were getting very frustrated and the survey was done today and now they’ve decided the answer to the mortgage is a no. Not based on the survey as the house is only 5 years old but based on the information we have supplied which they’ve had for weeks. Ridiculous we will now lose the house we’ve been waiting to buy and the whole process has been incredibly stressful. Total waste of time this company. The mortgage we wanted was 1/3 of the price of the house we was buying so they had no risk as the equity was twice as much as the mortgage and our earnings was more than enough to cover the payments which we provided evidence of numerous times so there is no logic in why they’ve turned down the mortgage. My advice is don’t waste any time with this company they will leave you hanging for months with endless reasons and then say no in the end. Reviewed on: 20th November 2020

We are helping 1000s to make smarter financial decisions

We use the power of consumer reviews to help increase trust and transparency in financial services and to deliver industry leading insight and events.