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Marsden Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.48 (139 reviews)

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4.48

Based on 139 reviews, last reviewed 6th Jun 2026

17% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

82%

Latest highest rating:

5

Diligent and great communication Diligent and great communication Reviewed on: 6th June 2026

Latest lowest rating:

2

This was a terrible application process. This was a terrible application process. So many inaccuracies (lies even), errors on info provided by The Marden, over 4.5 months process and abysmal... Read more Reviewed on: 5th January 2026

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About this product

Marsden Building Society work with Mortgage Advice Bureau who have access to thousands of products from over 90 lenders.

New customers can’t apply directly for a mortgage with Marsden Building Society. If you’re an existing customer, you can use the rate switch service to apply for a new mortgage.

Marsden Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used the Marsden before, you can also leave a review and share your experience.

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Marsden Building Society Mortgages reviews (139)

Marsden has been a great expat BTL lender overall.

Marsden has been a great expat BTL lender overall. Excellent customer service with prompt and comprehensive responses. The only upgrade that is urgently needed is online access to mortgage accounts. Reviewed on: 7th January 2025

Building confidence

Polite very professionals and easy to work with . Consistency inspire confidence. Reviewed on: 5th November 2024

No worries

No worries all sorted in fare time. Reviewed on: 30th October 2024

Marsden mortgage experience: Stress free

Marsden are professional and made the mortgage process stress free. Knew where we were every step of the way. An excellent experience. Reviewed on: 22nd September 2024

Daniel Morley the underwriter has been first class.

Daniel Morley the underwriter has been first class. flexible, excellent communication, and ability to move quickly for this urgent case. Reviewed on: 2nd September 2024

My experience dealing with Marsden was absolutely ou...

My experience dealing with Marsden was absolutely outstanding and super efficient. Reviewed on: 8th August 2024

Great staff

Sahdiya our mortgage advisor was so helpful and kept us informed as we moved through the process. We were passed on to Emily and again we were dealt with politeness etc. Reviewed on: 30th May 2024

Until now I hadn't even heard of Marsden BS.

Until now I hadn't even heard of Marsden BS. My Financial Advisor had previously used Marsden and suggested we look at their products. Our situation is quite unique as we are both in our 60's and needed an interest only re-mortgage. All the team at Marsden have been so polite, professional and very prompt with all correspondence. Reviewed on: 17th May 2024

Overall satisfactory but communication was poor / li...

Overall satisfactory but communication was poor / limited, the adviser portal is very limited and kept timing out which is frustrating Reviewed on: 16th April 2024

Excellent prompt communications, very professional b...

Excellent prompt communications, very professional but friendly and helpful Reviewed on: 8th April 2024

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