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Marsden Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.15 (147 reviews)

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4.15

Based on 147 reviews, last reviewed 3rd Nov 2026

40% decrease in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

80%

Latest highest rating:

5

We are very grateful to The Marsden Building Society... We are very grateful to The Marsden Building Society for the service given to us, and in particular towards the end of our mortgage when we had nothin... Read more Reviewed on: 3rd November 2026

Latest lowest rating:

1

Friendly staff, but very disappointing mortgage prac... Friendly staff, but very disappointing mortgage practices. I want to make clear that the staff I have dealt with at Marsden Building Society have gene... Read more Reviewed on: 12th September 2026

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About this product

Marsden Building Society work with Mortgage Advice Bureau who have access to thousands of products from over 90 lenders.

New customers can’t apply directly for a mortgage with Marsden Building Society. If you’re an existing customer, you can use the rate switch service to apply for a new mortgage.

Marsden Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used the Marsden before, you can also leave a review and share your experience.

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Marsden Building Society Mortgages reviews (147)

The underwriting team is very fast and responsive, a...

The underwriting team is very fast and responsive, always providing clarity on exactly what is required to progress to offer stage Reviewed on: 27th January 2025

Excellent overall!

They provide an excellent service for retired couples who need a small mortgage. Thank you Marsden! Reviewed on: 27th January 2025

Expat buy to let mortgages

Arranging an expat buy to let mortgage and then remortgaging after the initial fixed period was made easier by the team at Marsden, would highly recommend them. They have been responsive to emails ( as the time difference was 8 hours for much of the year) and proactive when needed. Reviewed on: 27th January 2025

Extremely helpful

Extremely helpful and continues to be informative and easy to understand. Reviewed on: 27th January 2025

4.% discount with Marsden!

We’ve had two mortgages with Marsden for many years. Their customer service guided us through re-mortgaging 3 times each time lending us at the best possible rate. Currently we’re on fixed rates, with 4% discount, of only 5..19%! Say no more. Reviewed on: 27th January 2025

Borrowed money for car purchase and received cheques...

Borrowed money for car purchase and received cheques within days.Proffesional service throughout . Reviewed on: 27th January 2025

Marsden are the best!

I live in France and they have been super helping me with my buys to lets in the UK! So efficient! Reviewed on: 27th January 2025

Professional Honest Service Great Support

Professional honest service with great support from the outset. Really easy to deal with just make sure you have all you papers in order and you will fly through. Reviewed on: 27th January 2025

Marsden has been a great expat BTL lender overall.

Marsden has been a great expat BTL lender overall. Excellent customer service with prompt and comprehensive responses. The only upgrade that is urgently needed is online access to mortgage accounts. Reviewed on: 7th January 2025

Building confidence

Polite very professionals and easy to work with . Consistency inspire confidence. Reviewed on: 5th November 2024

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