Darlington Building Society Mortgages Reviews

Common sense Lending

Darlington are a breath of fresh air in a “computer says no” mar...

Darlington are a breath of fresh air in a “computer says no” market.
Always willing to listen and consider cases that will not fit into a “one size fits all box”.
The team go above and beyond basic underwriting by actually talking to brokers to ensure they fully understand each case and get offers out.
Thank you Darlington!

Collette WaughLevel 1

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Mortgage review

Carry on what you are doing - great service which cannot be faulted.

Mortgage customerLevel 1

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Holly' was fantastic and went above and beyond to resolve my situation

Mortgage customerLevel 1

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Mortgage review

Service let down by mortgage valuation surveyor, which I was obliged to use, by DBS. Made a complaint to them re faulty report and did receive part refund. Customers should be able to choose their own surveyor!

Mortgage customerLevel 1

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I have been a customer of yours for several years and always find the team very helpful and efficient. Very happy.

Mortgage customerLevel 1

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I would recommend Darlington, but it is unlikely that any family / friends would need or seek my opinion

Mortgage customerLevel 1

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I liked that you dealt with queries promptly and with courtesy

Mortgage customerLevel 1

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Good rates and one of very few lenders who allow two people on the mortgage but sole properties

Mortgage customerLevel 1

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Email response very fast. Decisions can sometimes be slightly slow. When I have had queries Angela Rushworth has been excellent.

Mortgage customerLevel 1

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I have always had good service - very quick, efficient and polite and friendly very informative and helpful

Mortgage customerLevel 1

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Our mortgage advisor sorted us a mortgage with no fuss. On the down side I spoke to a youn lady regarding our bank loan settlement who gave us wrong advice and caused my husband and I quite a lot of stress over that weekend. We spoke to nigel and he...

Our mortgage advisor sorted us a mortgage with no fuss. On the down side I spoke to a youn lady regarding our bank loan settlement who gave us wrong advice and caused my husband and I quite a lot of stress over that weekend. We spoke to nigel and he said she had given us wrong advice and he was going to complain about this lady and the unneccesary worry she had caused us

Mortgage customerLevel 1

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The correspondence was quick, perhaps to improve the valuer could have come more quickly

Mortgage customerLevel 1

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I found the staff to be very helpful and the legal team email were very quick to set everything up. It was a very smooth transaction

Mortgage customerLevel 1

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Only building society who would give me a buy to let mortgage due to my age, income and I didn

Mortgage customerLevel 1

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Thank you for helping us purchase our home

Mortgage customerLevel 1

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Tariff sheet too generic so confusing, would be better if precise for product being taken out

Mortgage customerLevel 1

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Like that you have an age of 85 yrs for mortgage repayments. Could be better - your SVR seems much higher than others

Mortgage customerLevel 1

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Happy with everything at the moment

Mortgage customerLevel 1

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Clearer communication would help

Mortgage customerLevel 1

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Everything was explained to us and everyone has been very helpful.

Mortgage customerLevel 1

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