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20th August 2019
Excellent customer customer
Darlington Building was the only lender that would give us a mortgage due to our age, highly recommended
Your Mortgages Reviews (204)
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11th August 2019
Mortgage Team branch review
I was very happy to get a mortgage with the Darlington. The process took a look too long to get the offer, otherwise very very happy!
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8th August 2019
Mortgage Team branch review
Very quick to come to a decision. Will lend to older people
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1st August 2019
Mortgage Team branch review
Excellent service, information, paperwork is easy to read and understand, and very quick to get my re-mortgage sorted. Thank you.
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29th July 2019
Mortgage review
Darlington were one of the only few lenders that would accept our application for a mortgage due to self employment
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28th July 2019
Mortgage review
When I took out mortgage through Which, I was impressed at speed and effectiveness. I was dissapointed that took so much longer to process moving the exact same mortgage to a different property/ It made me wonder if new customers get better service...
Read moreWhen I took out mortgage through Which, I was impressed at speed and effectiveness. I was dissapointed that took so much longer to process moving the exact same mortgage to a different property/ It made me wonder if new customers get better service than existing.
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25th July 2019
Mortgage review
Communication. It's difficult to get anybody on the phone. It's always "please leave a message". The company needs more 'human touch'.
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22nd July 2019
Mortgage review
I like your allowing me a longer term to pay the mortgage compared to others. Your efficient too, the whole experience was hassle free and quick!
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19th July 2019
Mortgage review
Little bit slow to begin with but incredibly helpful throughout, particularly at the end when we urgently needed missed documents. Great customer service.
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30th June 2019
Mortgage review
Well written and clear, easily understood letters. Faster service would always be better
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29th June 2019
Mortgage review
Liked that we were notified every step of the way, but initial process was quite long (this may be due to the face we went through a broker)
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28th June 2019
Mortgage review
Obtained mortgage via a broker - little direct contact between Darlington and ourselves. Very high S.U.R
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26th June 2019
Mortgage review
The whole process went very smoothly. I was kepy informed all the way through
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25th June 2019
Mortgage review
Excellent customer service, quick response and decision making
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24th June 2019
Mortgage review
Everything was outstanding, truly professional and incredible customer service
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15th June 2019
Mortgage review
That each case is taken on a personal level and assessed on an individual basis - not 1 cap fits all. Really well done. It has helped us to help ours!
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10th June 2019
Mortgage review
My criteria was very particular and Darlington catered to my every need. Only criticism is that it took them so long to review my application
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8th June 2019
Mortgage review
Slight delay (21 days) on the underwriting. Other than this everything else is fine. This was explained
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