Write a review

Darlington Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.71 (595 reviews)

View other Darlington Building Society products

4.80

Based on 595 reviews, last reviewed 7th Sep 2024

36% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

82%

12%

Latest highest rating:

5

Flexibility in non standard situations, mortgage in... Flexibility in non standard situations, mortgage in retirement , etc. Reviewed on: 7th September 2024

Latest lowest rating:

1

Darlington Building Society Branch Review Poor. Numerous attempts to renew mortgage deal by phone. Calls not returned, appointment not met. Wrong documentation emailed. Normally deal personall... Read more Reviewed on: 28th November 2023

Read all reviews Write a review

About this product

Are you hoping to purchase your dream home? Finding the right mortgage product is an important step of the journey. Check out our Darlington Building Society mortgage reviews to learn what customers have to say about the lender.

Darlington Building Society is a mutual organisation, providing a range of mortgage products. Be confident that you understand the terms, conditions and interest rates before taking out a mortgage product. If you’re unsure, always contact the lender or an independent advisor.

Are you interested in Darlington Building Society mortgages? Gain valuable insight into the Society by reading the reviews on Smart Money People. Find out why customers chose Darlington Building Society and how satisfied they’ve been with their decision. Learn more about the team at Darlington Building Society and how supported borrowers have felt throughout their mortgage term. All of this and more can be found in our Darlington Building Society mortgage reviews.

Did you purchase your home with a Darlington Building Society mortgage? Share your experience with others by writing an honest review. Tell us what mortgage product you have and if you have been satisfied so far. Did you secure a mortgage with Darlington Building Society after struggling with other lenders? How well has the Society kept in touch with key mortgage news and changes? Would you recommend the lender to family and friends? Write a Darlington Building Society mortgage review today.

Review Darlington Building Society: Mortgages now

Help others make smarter decisions by sharing your own experience.

Write a review

Darlington Building Society Mortgages reviews (595)

Flexibility in non standard situations, mortgage in...

Flexibility in non standard situations, mortgage in retirement , etc. Reviewed on: 7th September 2024

Your agent Cheryl Allan was very professional, kind...

Your agent Cheryl Allan was very professional, kind and courteous. The whole process was efficient, hassle free and smooth. Reviewed on: 4th September 2024

Excellent tailored solution provided

Rebecca our mortgage adviser was very helpful in taking us through what our options were after we had explained our situation. Reviewed on: 2nd September 2024

Ann, number 1 mortgage advisor!!

My mortgage advisor Ann from start to finish has been excellent! Answered all my emails with lighting speed. Very professional and personable which made the experience enjoyable! Reviewed on: 22nd August 2024

Excellent financial appraisal by Rebecca

Excellent financial appraisal by Rebecca extremely helpful and provided a wealth of helpful options. Put me at ease and dealt with my questions in a professional yet friendly way. Reviewed on: 21st August 2024

Ann Walpole is a credit to Darlington Building Socie...

Ann Walpole is a credit to Darlington Building Society, we have been dealing with Ann for many years, as well as being a very caring person with a lovely attitude she is very knowledgeable in her field of work. Also in her absence all other staff are very capable to take over the reins, all have the knowledge and are able to deal with any issues. We would not hesitate to contact Darlington Building Society if ever we need to. Reviewed on: 15th August 2024

Wonderful customer service from Rebecca today.

I have just spoken with Rebecca Russell and she has been super helpful. Currently looking to transfer my mortgage over to another property. So nice to have such great customer service which is rather rare these days. I’m excited now and less stressed after our conversation today so many thanks Darlington! Now just need to find the right property . Reviewed on: 8th August 2024

Blocked on-line mortgage a/c.

I attempted to go on-line to my Mortgage a/c but this was blocked after three attempt I contacted your Support department and spoke with Simon McCabe. He carefully and patiently took me through the procedure to un-block my account and for that I was extremely grateful to him for the manner in which he dealt with my problem. Well done to Simon McCabe Reviewed on: 3rd August 2024

More than 10 years a customer, still happy

We have been a customer of the Darlington Building Society for 10 years, in which time we have always been treated with respect, with understanding and with a clear desire to achieve the best outcome for us, the customer. Through a myriad of life events and situations, including more complex working arrangements, salary and currency differences, we have always been able to find a solution, together. Our experiences have ensured we never looked for another provider, which would usually be the wrong thing to do, but our faith in the Darlington means we see this as a partnership as much as a business deal. Reviewed on: 2nd August 2024

In branch service review

When I rang to find out about a new fixed rate deal everything was explained clearly. There was no facts and figures to try to get my head around, just a simple and easyily understandable product explanation. Reviewed on: 31st July 2024

Do you have a different Darlington Building Society product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

There's still more to see!

Darlington Building Society has a range of products available. Check the ratings of each product to find the right one for you. View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub