Darlington Building Society Mortgages Reviews

Friendly and stress-free service

The mortgage advisor I spoke with today, Ann, was so very friendly and helpful. She explained everthing I needed to know about my mortgage offers in a clear, novice-friendly way which ensured that I understood all my options and felt happy and...

The mortgage advisor I spoke with today, Ann, was so very friendly and helpful. She explained everthing I needed to know about my mortgage offers in a clear, novice-friendly way which ensured that I understood all my options and felt happy and confident that I was making a fully informed descicion.

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Moving house - thank you

Cheryl my mortgage advisor has been amazing throughout this whole process, she has answered all of my questions and helped me to understand the process involved, shes gone out of her way to make the application process go as amooth as possible and...

Cheryl my mortgage advisor has been amazing throughout this whole process, she has answered all of my questions and helped me to understand the process involved, shes gone out of her way to make the application process go as amooth as possible and have all documents i needed etc ready. Thank you so much for all your help it really is appreciated.

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Mortgage branch review

It was nice to feel unjudge being I am on benefits for certain genuine reasons, sooo thanks

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Mortgage branch review

Accounts, had a help to buy ISA and now a mortgage with yourselves. The services offered aregreat and staff you have are second to none

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Ann Martin

Ann was so friendly and approachable with all questions asked. She really put us at ease. Thank you Ann

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Mortgage branch review

Simple clear explaining through the application process. Fully satisfied. Thank you

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Mortgage branch review

Stockton branch were very good, Suzanne Eccleston very helpful, Local branch for face to face contact

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I found Paula Marshall to be incredibly helpful, polite, courteous and professional with a very friendly and approachable demeanour.

Paula is a true Ambassador for Darlington Building Society and based on my dealings with her I would and will recommend your business to any anyone looking for a mortgage, re-mortgage or further advance on there existing mortgage.

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Stress free

Ann is amazing, she makes you feel at ease and helps in anyway she can. Remortgaging can be a stressful thing but she is honest , helpful and lovely to talk to .

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Mortgage branch review

Difficult time to judge as a business due to Covid 19 restrictions

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Mortgage branch review

Can never get hold of anyone on the phone - long message but not called back. Suggest manning the phone lines :-)

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Mortgage review

Personal service and being able to ask for a balance and discuss your mortgage is a real plus. Three days

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Excellent

Spoken to Cheryl Allen who was very professional and very helpful. When undertaking things off this nature we have many questions and she has helped me all the way. It is nice and rare to get this kind of service Andy

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Mortgage review

Very straight forward "product switch"

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Mortgage review

Good service, will ring at a time to suit us, knowledgeable staff, friendly staff

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Service was excellent

From start to finish service given by Cheryl Allan has been friendly and extremely helpful.

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Mortgage review

Due to the current situtation, excellent customer service with review of mortgage via telephone

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Mortgage review

When sending new mortgage offers to customers that are coming to the end of their deal, please include what the new monthy payment will be for each option deal (at the time)

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Mortgage review

Service is always prompt. Uk based staff

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Mortgage review

Mortgage acceptance, Quick decision

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