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Darlington Building Society reviews

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Rated Excellent • 4.91/5

Darlington Building Society reviews

Verified business
Last reviewed within 7 days
See more on their website

Review summary

People rate this company as Excellent based on 10,021 product reviews

Average score of 4.91/5
5 star
92%
4 star
7%
3 star
1%
2 star
0%
1 star
0%
Reviews for Darlington Building Society have trended negatively over the past 90 days

Latest positive rating

5/5

Spoke with Ann Walpole, she was very professional an...

Spoke with Ann Walpole, she was very professional and was very helpful

{"display":"Rachel T","full_name":"Rachel T","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Mortgages
Rachel T 23rd January 2025

Latest negative rating

1/5

In branch service review

Considering changing building society. Yarm branch was the reason I've used Darlington Building Society at it is now not open on a Saturday.

Savings
Verified source 17th December 2024
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About Darlington Building Society

Darlington Building Society reviews written by our Smart Money People can help you to find out more about this building society. The Darlington Building Society is the only mutual building society based in County Durham, the Tees Valley and North Yorkshire. Smart Money People is the UK's independent financial services review site. Read and write Darlington Building Society reviews, and together we can help to increase trust and transparency in financial services.

Darlington Building Society at a glance

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Reviews for Darlington Building Society

Showing 11 of 10021 company reviews • Last reviewed within 7 days

Spoke with Ann Walpole, she was very professional an...

Mortgages • 23rd January 2025

Spoke with Ann Walpole, she was very professional and was very helpful

{"display":"Rachel T","full_name":"Rachel T","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews

Very professional and didn’t feel rushed.

Savings • 22nd January 2025

Very professional and didn’t feel rushed. Talked through everything we needed

{"display":"sue","full_name":"sue","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
sue
Rated Excellent • 5/5
Read more product reviews
  • 5/5

    Just wanted to discuss when my ISA would mature

    Just wanted to discuss when my ISA would mature

    {"display":"Mark A","full_name":"Mark A","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Mark A 18th January 2025
  • 5/5

    We have dealt with Darlington Society and spoke to A...

    We have dealt with Darlington Society and spoke to Ann Walpole on several occasions and also other members of staff and the overall service has been fantastic.

    {"display":"Cassie","full_name":"Cassie","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Mortgages
    Cassie 16th January 2025
  • 5/5

    Sent an email got a very fast response from Simon Mc...

    Sent an email got a very fast response from Simon Mc Cabe . Very helpful and informative Thankyou

    {"display":"Lorraine ","full_name":"Lorraine ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Lorraine 16th January 2025
  • 5/5

    Very helpful and thorough

    The customer service team were very helpful and thorough.

    {"display":"Laura","full_name":"Laura","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Laura 13th January 2025
  • 5/5

    Suzanne is very polite and very helpful

    Suzanne is very polite and very helpful

    {"display":"David P","full_name":"David P","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Mortgages
    David P 13th January 2025
  • 5/5

    Excellent individuals with good knowledge and experi...

    Excellent individuals with good knowledge and experience. Responsive to communication.

    {"display":"Neil D","full_name":"Neil D","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Mortgages
    Neil D 9th January 2025
  • 5/5

    I was dealt with by Ann Walpole, was my first time b...

    I was dealt with by Ann Walpole, was my first time buying a house and I really could not have asked for a better person... I was dealt with by Ann Walpole, was my first time buying a house and I really could not have asked for a better person to help me in the process, went above and beyond for me, kept me in the loop with everything going on, anything else she needed was straight in contact with me. Would recommend herself and DBC to anyone after my experience. Obviously buying for the first time is stressful and an unknown but with Ann she really did help me and I couldn’t have asked for much more. Really appreciate what she has done for me. Read more Read less

    {"display":"David H","full_name":"David H","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Mortgages
    David H 6th January 2025
  • 5/5

    Very helpful

    Very helpful and patient in helping to navigate the website

    {"display":"Geraint Williams","full_name":"Geraint Williams","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Geraint Williams 5th January 2025
  • 5/5

    Mandy was extremely helpful and lovely to speak with.

    Mandy was extremely helpful and lovely to speak with. Couldn't have done more for me. It was really great customer service.

    {"display":"Laura W","full_name":"Laura W","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1073471.png"}}'s avatar
    Mortgages
    Laura W 4th January 2025

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