Darlington Building Society reviews

Darlington Building Society reviews
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Review summary
People rate this company as Excellent based on 11,756 product reviews
Latest positive rating
Fantastic experience today.
Fantastic experience today. Took my grandson who is almost 3 into the branch to pay his piggy bank money in. I am trying to teach... Fantastic experience today. Took my grandson who is almost 3 into the branch to pay his piggy bank money in. I am trying to teach him about savings, so it's fantastic that he can still get a passbook account to watch his pennies grow. The staff were wonderful with him. The low counter for disabled customers was perfect so that he could see what the assistant was doing. He was allowed to 'help' her weigh his money and the staff attitude made the experience so positive that we will be going regularly to do this. Banks could learn a lot about personal service from small building societies Read more Read less
Latest negative rating
Poor customer service
Account opened for years, only when requesting to close are asked for id. Should this not have been done at the start when the account... Account opened for years, only when requesting to close are asked for id. Should this not have been done at the start when the account was opened? Why do you need a copy of the statement where the money is going to???? If I make a bank transfer the details are automatically checked. Really poor service over all. One person tells you to do one thing, then another tells you something else. Not happy. Read more Read less
About Darlington Building Society
Darlington Building Society reviews written by our Smart Money People can help you to find out more about this building society. The Darlington Building Society is the only mutual building society based in County Durham, the Tees Valley and North Yorkshire. Smart Money People is the UK's independent financial services review site. Read and write Darlington Building Society reviews, and together we can help to increase trust and transparency in financial services.
Darlington Building Society at a glance
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Reviews for Darlington Building Society
Showing 11 of 11756 company reviews • Last reviewed within 7 days
Fantastic experience today.
Fantastic experience today. Took my grandson who is almost 3 into the branch to pay his piggy bank money in. I am trying to teach... Fantastic experience today. Took my grandson who is almost 3 into the branch to pay his piggy bank money in. I am trying to teach him about savings, so it's fantastic that he can still get a passbook account to watch his pennies grow. The staff were wonderful with him. The low counter for disabled customers was perfect so that he could see what the assistant was doing. He was allowed to 'help' her weigh his money and the staff attitude made the experience so positive that we will be going regularly to do this. Banks could learn a lot about personal service from small building societies Read more Read less
In branch service review
Understood all that was explained very clearly.
Products from Darlington Building Society
Showing all products offered by Darlington Building Society
Savings
by Darlington Building SocietyDarlington Building Society savings reviews can help you to find out more about life at Darlington Building Society. How easy is it to contact Darlington Building Society? And how friendly...
Savings
by Darlington Building SocietyDarlington Building Society savings reviews can help you to find out more about life at Darlington Building Society. How easy is it to contact Darlington Building Society? And how friendly...
Mortgages
by Darlington Building SocietyAre you hoping to purchase your dream home? Finding the right mortgage product is an important step of the journey. Check out our Darlington Building Society mortgage reviews to learn...
Mortgages
by Darlington Building SocietyAre you hoping to purchase your dream home? Finding the right mortgage product is an important step of the journey. Check out our Darlington Building Society mortgage reviews to learn...
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