Could not have managed to open my ISA & transfer funds without the help of Simon (top Bloke)

I've been with Darlington Building Society for nearly 30 years and the staff have always been exceptionally helpful and friendly when dealing with all of... I've been with Darlington Building Society for nearly 30 years and the staff have always been exceptionally helpful and friendly when dealing with all of my requests. I now live overseas and find the team exceptionally helpful with all my requests and questions. Read more Read less

I asked a question about my mortgage and received a comprehensive and very informative reply swiftly by return. It is very much appreciated.

had a meeting today with a lovely lady paula, she was so helpful explained really clearly and talked us through the the whole process., thank... had a meeting today with a lovely lady paula, she was so helpful explained really clearly and talked us through the the whole process., thank you very much paula for a very pleasant experience Read more Read less

Local office in Guisborough is excellent with helpfull friendly staff

Account opened for years, only when requesting to close are asked for id. Should this not have been done at the start when the account... Account opened for years, only when requesting to close are asked for id. Should this not have been done at the start when the account was opened? Why do you need a copy of the statement where the money is going to???? If I make a bank transfer the details are automatically checked. Really poor service over all. One person tells you to do one thing, then another tells you something else. Not happy. Read more Read less

Made buying our first property easy. Great communication from the team.

Very important to myself as a customer that local access is maintained.

Friendly and helpful staff with expert knowledge.