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Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.88
Based on 12,603 reviews, last reviewed 1st Jun 2026
24% decrease in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
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0%
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Latest highest rating:

4

In branch service review Personal service - face to face. Reviewed on: 30th May 2026
Verified source

Latest lowest rating:

1

Woeful communication We had a face to face to alert DBS to our new current account bank as recipient of interest plus full amount of a 1 yr bond. We have been DBS members ... Read more Reviewed on: 1st June 2026
Verified source
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12603)

Woeful communication

1
We had a face to face to alert DBS to our new current account bank as recipient of interest plus full amount of a 1 yr bond. We have been DBS members for over 30 years but as pensioners we needed to optimise interest on bonds hence are reinvesting elsewhere. We were told that we could process a CHAPS payment at the counter once the bond matured. When we arrived a) there was confusion about this b) our interest had been transferred to our old current account. Staff unravelled it but it was a very upsetting lengthy avoidable experience. Reviewed on: 1st June 2026

In branch service review

4
Personal service - face to face. Reviewed on: 30th May 2026

In branch service review

5
Easy transaction, Staff always nice. Reviewed on: 30th May 2026

In branch service review

5
Jess was very helpful and friendly she explained everything and is very knowledgeable. Reviewed on: 29th May 2026

In branch service review

5
Generally very good interest rates could be a little more competitive like the branch availability. Reviewed on: 29th May 2026

In branch service review

5
Lovely friendly atmosphere with kind helpful staff. Reviewed on: 29th May 2026

In branch service review

5
Always love coming into the branch. Staff always very friendly and helpful. Reviewed on: 29th May 2026

In branch service review

5
Welcoming, helpful efficient. Honestly a nice cup of tea. Reviewed on: 29th May 2026

In branch service review

5
Everything is explained well. Never rushed to ask questions. Reviewed on: 29th May 2026

In branch service review

5
Very professional friendly service. Reviewed on: 29th May 2026

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