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Darlington Building Society: Savings reviews

Name: Savings
Rating: 4.86 (12552 reviews)

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4.86

Based on 12,551 reviews, last reviewed 28th Sep 2026

72% increase in 5 star reviews

in the past 90 days

67% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Excellent Building Society Easy to get an appointment and got excellent service from Chantell. Smart, comfortable premises and welcoming atmosphere. Reviewed on: 28th September 2026

Latest lowest rating:

1

Site poor and customer service unhelpful. elp except... Site poor and customer service unable to help except by telephone during office hours which unsuitable for working people. Email responses automatic t... Read more Reviewed on: 3rd September 2026

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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12552)

Opening Easy to book an appointment.

Easy to book an appointment. Appointment was effective and efficient. Was able complete other task as part of the appointment. Reviewed on: 30th September 2026

Excellent Building Society

Easy to get an appointment and got excellent service from Chantell. Smart, comfortable premises and welcoming atmosphere. Reviewed on: 28th September 2026

Opening new ISA

I went into the Darlington branch to open a 1 year fixed rate ISA. The young man that helped me set it up was very efficient and completed the process very quickly. It was a pleasure to do business with him after I'd experienced a long drawn out process at other banks. Reviewed on: 25th September 2026

Stockton... team

we had every confidence in your team at the stockton branch the advisors always given their support and guide us through the process of opening a new Isa and 2 new bonds Reviewed on: 24th September 2026

Attentive and friendly staff.

Attentive and friendly staff. Provided me with service I required, and as had been booked by telephone previously. Reviewed on: 23rd September 2026

Excellent service

Tom was very knowledgeable and assisted me with everything that I needed from my savings Reviewed on: 22nd September 2026

The appointment was on time and all queriesanswered..

The appointment was on time and all of my questions were answered and explained to me in easy to understand words. The staff were pleasant and welcoming and my overall impression of the meeting was very good. The meeting reassured me of how my on going business with Darlington BS was good. Reviewed on: 22nd September 2026

Do your homework

Because i knew exactly what i wanted to do with my savings it was s simple Straight forward experience Reviewed on: 21st September 2026

excellent customer service.

Easy to make an appointment excellent customer service. Polite well informed adviser Reviewed on: 18th September 2026

Top Service

Very friendly and knowledgeable, really pleased with the service. Reviewed on: 17th September 2026

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