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Darlington Building Society: Savings reviews

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4.91
Based on 11,037 reviews, last reviewed 22nd Jul 2025
57% decrease in 5 star reviews
in the past 90 days
67% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Customer service from Simon Spoke to Simon regarding an account that was maturing. Exceptional customer service. Best ever over the phone, very knowledgeable, respectful and help... Read more Reviewed on: 22nd July 2025
Karen and David's avatar
Karen and David

Latest lowest rating:

1

In branch service review Barnard Castle branch not open after 2pm and closed on a Saturday. Reviewed on: 4th June 2025
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About this product

Darlington Building Society savings reviews can help you to find out more about life at Darlington Building Society. How easy is it to contact Darlington Building Society? And how friendly are they? Our Darlington Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Darlington Building Society Savings reviews (11037)

Customer service from Simon

5
Spoke to Simon regarding an account that was maturing. Exceptional customer service. Best ever over the phone, very knowledgeable, respectful and helpful thank you Reviewed on: 22nd July 2025
Karen and David's avatar
Karen and David

Great customer service..

5
Kuljit was very helpful and provide great knowledge to assist me to open my account. Reviewed on: 21st July 2025
Max's avatar
Max

Simon on line

5
Spoke to Simon re my accounts polite knowledgeable...whether on line or in.branch staff are fantastic... Reviewed on: 18th July 2025
Ann guest's avatar
Ann guest

Booked an appointment but i took unwell and phoned t...

5
Booked an appointment but i took unwell and phoned to cancel simon answered all my questions and give me lots of helpful advice about savings accounts over the phone as I don't do online banking Reviewed on: 4th July 2025
Jok's avatar
Jok

Excellent caring service provided by Simon McCabe.

5
Excellent caring service provided by Simon McCabe. Very patient, excellent sharing of his expertise. Excellent ambassador for Darlington Building Society. Reviewed on: 4th July 2025
Anthony F's avatar
Anthony F

Swift Customer Service responses

5
I have had to contact the support team twice today and both times a response came back really swiftly, I was very impressed Reviewed on: 1st July 2025
I M's avatar
I M

In branch service review

5
Local, Can talk to advisor face to face. Reviewed on: 25th June 2025

In branch service review

5
Karen way very helpful and informative about the product and completing all the relevant forms. Reviewed on: 25th June 2025

In branch service review

5
A straightforward, honest, old school in all the best ways Building Society. Friendly, easy of access to a branch. I would consider you for other financial products in the future. Reviewed on: 25th June 2025

In branch service review

5
Very good service provided for my ISA change over. Reviewed on: 25th June 2025

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