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Darlington Building Society: Savings reviews

Name: Savings
Rating: 4.87 (12510 reviews)

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4.87

Based on 12,510 reviews, last reviewed 29th Jul 2026

67% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Friendly staff, with a prompt greeting. Friendly staff, with a prompt greeting. Knowledgeable and helpful, nothing was too much trouble. Happy to progress at my pace and not at all officious... Read more Reviewed on: 29th July 2026

Latest lowest rating:

1

Wrong advice on saving money & tacking to long to re... Wrong advice on saving money & tacking to long to reply. Almost 3 weeks to check 1 form is to long Reviewed on: 25th June 2026

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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12510)

Friendly staff, with a prompt greeting.

Friendly staff, with a prompt greeting. Knowledgeable and helpful, nothing was too much trouble. Happy to progress at my pace and not at all officious.. Reviewed on: 29th July 2026

Friendly and accommodating staff.

Friendly and accommodating staff. Reviewed on: 28th July 2026

.ISA maturity

Gary gave full explanation of products and very helpful in rolling our ISA's forward Reviewed on: 27th July 2026

Always on time, all information given.

Always on time, all information given. Carried out professionally and friendly. Reviewed on: 27th July 2026

I sorted my appointment online quick and easy the la...

I sorted my appointment online quick and easy the lady (Chantell )was very helpful explained everything I needed to know got my financial situation in a better state to benefit me very pleased thank you Reviewed on: 26th July 2026

Staff at Bishop Auckland branch very helpful.

Staff at Bishop Auckland branch very helpful. Pleasant and professional Reviewed on: 24th July 2026

Chloe was very thorough informative and very helpful

Dealt with Chloe who was very thorough, Informative, helpful and friendly which the whole experience less stressful and very easy Reviewed on: 18th July 2026

Everything sorted efficiently.

Everything sorted efficiently. Friendly staff with a good knowledge of the products. Great service. Reviewed on: 18th July 2026

All our needs were met.

All our needs were met to our satisfaction by a very helpful Darlington Employee. Reviewed on: 15th July 2026

Morning Appointment

I attended my pre-booked appointment this morning to open up a new account, from the moment i arrived i was treated courteously and with a great amount of respect. All my queries were answered professionally and with full and concise explanations, Dillon's knowledge was exceptional and nothing was too much trouble. Reviewed on: 14th July 2026

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