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Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.92
Based on 10,059 reviews, last reviewed 20th Mar 2025
37% increase in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

All the help I needed with an ISA I contacted the Society using the local phone number on the website, and spoke to Simon McCabe about an ISA. He was very helpful and talked me through... Read more Reviewed on: 20th March 2025
Heather B's avatar
Heather B

Latest lowest rating:

1

In branch service review I used to use the Yarm branch on a Saturday. I was very angry when the branch opening times changed. There are nearly always long queues at the Darlin... Read more Reviewed on: 19th February 2025
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About this product

Darlington Building Society savings reviews can help you to find out more about life at Darlington Building Society. How easy is it to contact Darlington Building Society? And how friendly are they? Our Darlington Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Darlington Building Society Savings reviews (10059)

All the help I needed with an ISA

5
I contacted the Society using the local phone number on the website, and spoke to Simon McCabe about an ISA. He was very helpful and talked me through the whole process of applying for an ISA online, and transferring funds from a previous ISA. Although it took a little while, he was very patient and polite, and guided me through the whole processes. Nothing was too much trouble, and he was able to advise me to move the funds from the previous ISA, which had a lower interest rate, in order to take advantage of the better interest rate in the new ISA. He also helped me to set up an online account so that I can easily keep track of the money I've invested with DBS. He was knowledgeable and very helpful. Top marks! Reviewed on: 20th March 2025
Heather B's avatar
Heather B

Good range of saving products to choose from.

5
Good range of saving products to choose from. Reviewed on: 6th March 2025
Terence F's avatar
Terence F

Accessible

5
Lovely staff. An office on the High Street! Reviewed on: 6th March 2025
Hilary G's avatar
Hilary G

Friendly staff and efficient customer service

5
We were very pleased with the excellent customer service we received this week. The lady we spoke to was very polite and ensured that we understood the advice she gave us. Thank you for the friendly and efficient help. Reviewed on: 1st March 2025
Wendy's avatar
Wendy

In branch service review

5
Excellent service. Friendly, helpful staff. Convenient. Reviewed on: 28th February 2025

In branch service review

5
Been with this Society for years. Highly satisfied!!. Reviewed on: 28th February 2025

In branch service review

5
Very friendly staff, very knowledgeable and took the time to explain everything. Reviewed on: 28th February 2025

In branch service review

5
Explained very well so was understood. Very nice young lady. Reviewed on: 28th February 2025

In branch service review

5
Friendly and professional staff. Reviewed on: 28th February 2025

In branch service review

5
It's simple. Like old-school, you walk into a branch, put money in or take money out and talk to real people. It's personalised and it's in a book so you have it in your hand. All good. Reviewed on: 28th February 2025

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