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Darlington Building Society: Savings reviews

4.90
Based on 12,457 reviews, last reviewed 17th Apr 2026
41% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Excellent service from Vicky I spoke to Vicky who assisted with my LPA registration. She also provided me with all the information I required within 24 hours Reviewed on: 17th April 2026
A C's avatar
A C

Latest lowest rating:

2

Inconvenient and inaccessible at customer cost! After an initial positive experience with DBS, I am shocked that since Jan 2026 they no longer have card machines in their buildings!? This makes it i... Read more Reviewed on: 17th April 2026
PF's avatar
PF

About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12457)

Simon was very patient and went through my options c...

5
Simon was very patient and went through my options carefully. Reviewed on: 23rd March 2026

Amazing service, fast, efficient and professional

5
Amazing service, fast, efficient and professional Reviewed on: 20th March 2026

Excellent experience

5
Excellent experience being helps by Simon McCabe on 17th March. Reviewed on: 17th March 2026

All the information was explained to me & all questi...

5
All the information was explained to me & all questions answered in a nice clear way. Reviewed on: 13th March 2026

Support Local

5
It’s good to support local and the area where you live. Use it or lose it. Otherwise to get financial advice will be on the end of the phone instead of face to face. Reviewed on: 13th March 2026

Friendly professional service always there when I ne...

5
Friendly professional service always there when I need them Reviewed on: 11th March 2026

What's not to like ?

5
Lots of branches available, rarely any queues, helpful and friendly staff, many options with full information. Communication via email, post and knowledgeable staff. Reviewed on: 4th March 2026

I requested a notice of interest paid for complete m...

4
I requested a notice of interest paid for complete my tax return. The figure were given to me verbally over the phone but the staff were unable to post out documentary evidence. This was annoying. Reviewed on: 4th March 2026

Local Branch

5
It’s nice to have a local branch to call into. The staff are extremely friendly and very helpful. Reviewed on: 4th March 2026

When I opened my account first class service

5
When I opened my account first class service Reviewed on: 4th March 2026

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