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Darlington Building Society: Savings reviews

Name: Savings
Rating: 4.88 (12475 reviews)

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4.88

Based on 12,475 reviews, last reviewed 20th Jun 2026

70% decrease in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Pleasant and efficient face to face meeting. It was a pleasant and efficient face to face meeting with Chantelle Stephenson who arranged transfer of 65.5K ISA from Santander and arranged an addit... Read more Reviewed on: 20th June 2026

Latest lowest rating:

1

Woeful communication We had a face to face to alert DBS to our new current account bank as recipient of interest plus full amount of a 1 yr bond. We have been DBS members ... Read more Reviewed on: 1st June 2026

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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12475)

great regular savings

great regular savings with great interest rates, very competitive Reviewed on: 28th March 2026

Cashiers are the best!

Cashiers always give an update on alternative accounts which could be more beneficial to me. They always provide a chair as I have difficulty standing. Their knowledge & professionalism is outstanding. A brilliant building society who really look after their customers. Many thanks. Reviewed on: 28th March 2026

General review of accounts

Appointment with DBS lady in separate office and she had to go back into main office to update pass book, close accounts etc which therefore took longer time than 1 hour appointment. Reviewed on: 28th March 2026

Darlington briefly offered a competitive fixed cash...

Darlington briefly offered a competitive fixed cash ISA rate in 2025, but then quickly fell behind competitors, and remains in that position today. Reviewed on: 28th March 2026

My Local Building Society

Helpful staff both in branch and on the phone. Web site and app could be more user friendly, but all the information there if you can find it. My local building society. Reviewed on: 28th March 2026

Darlington Regular 12 Month Saver

My saver account was easy to set up and clearly explained. Darlington BS have an easy to navigate website, meaning it is easy to keep track of your accounts. Communication from them has been good throughout my savings period. Reviewed on: 28th March 2026

Member for less than a year...

Limited as I have been a member for less than a year but more than happy so far. Reviewed on: 28th March 2026

5 star customer service

Friendly easy to talk too local, competitive rates Reviewed on: 27th March 2026

Good products and friendly service .

Good products and friendly service .. So nice to talk to someone face to face. Reviewed on: 27th March 2026

A competitive local Building Society

I have a savings account with the Darlington Building Society. It was easy to set up online and offers a competitive rate of return. The fact that the Darlington is local with local branches is a real plus. Reviewed on: 27th March 2026

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