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Darlington Building Society: Savings reviews

4.91
Based on 12,411 reviews, last reviewed 4th Mar 2026
60% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
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0%
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0%

Latest highest rating:

5

What's not to like ? Lots of branches available, rarely any queues, helpful and friendly staff, many options with full information. Communication via email, post and knowl... Read more Reviewed on: 4th March 2026
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Murram

Latest lowest rating:

2

In branch service review Products department have got it all wrong - reducing rate on popular accounts like special occasion saver/regular saver will lose customers to rivals ... Read more Reviewed on: 11th July 2025
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12411)

I opened an ISA online.

5
I opened an ISA online, the process was hassle free and convenient, viewing the account online is easy and the whole account opening and registering for online access was simple. As well, Darlington gave me a great interest rate. Reviewed on: 27th February 2026

The Regular Saver is just what I wanted

4
The Regular Saver is just what I wanted Reviewed on: 27th February 2026

Show me the money!

5
We like the range of products and.services. the fact that we have a branch in town that we use and a savings book. Not everyone likes banking online. Reviewed on: 27th February 2026

Good rates and good customer service

5
Good rates and good customer service Reviewed on: 27th February 2026

Staff very welcoming in offices and knowledgeable if...

4
Staff very welcoming in offices and knowledgeable if anyone needs advice on savings etc. Darlington on Line needs modifying somewhat as can be quite tricky to negotiate around site especially for older members. Reviewed on: 27th February 2026

Accessibility

5
Occasionally a competitive produce comes available and it is so much nicer to be able to go into the Building Society and open an account on the spot. Reviewed on: 27th February 2026

Decide to have a savings account for my grandson due...

5
Decide to have a savings account for my grandson due to the good reports of Darlington Building Society and because it's a local establishment. Reviewed on: 27th February 2026

Darlington building society review

5
No issues, always friendly service in the Bishop Auckland branch. Hours limited if you work during the week Reviewed on: 27th February 2026

DBS Service.

5
I’ve always had excellent service from the Darlington Building Society, very very patient understanding staff. Reviewed on: 27th February 2026

Open new cash isa.

5
Open new cash isa. Process was straightforward. Done online Reviewed on: 27th February 2026

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