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Darlington Building Society: Savings reviews

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4.91
Based on 12,003 reviews, last reviewed 26th Nov 2025
16% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Calls are usually answered promptly. Calls are usually answered promptly. Polite knowledgable staff. Always helpful and sort out my issues. Reviewed on: 26th November 2025
Richard's avatar
Richard

Latest lowest rating:

2

In branch service review Products department have got it all wrong - reducing rate on popular accounts like special occasion saver/regular saver will lose customers to rivals ... Read more Reviewed on: 11th July 2025
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About this product

Darlington Building Society savings reviews can help you to find out more about life at Darlington Building Society. How easy is it to contact Darlington Building Society? And how friendly are they? Our Darlington Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Darlington Building Society Savings reviews (12003)

In branch service review

5
The assistant dealt with my ISA appllication and explained the product's interest and conditions. Reviewed on: 31st October 2025

In branch service review

5
All of the advice was helpful. The benefits were clearly explained and I was able to make informed decisions about my savings. Reviewed on: 31st October 2025

In branch service review

5
My needs were met as I wanted. Friendly seervice and everything explained to help my savings with the account I was opening. Reviewed on: 31st October 2025

In branch service review

5
Could have been told tht I needed ID when I booked the appointment. Reviewed on: 30th October 2025

In branch service review

5
Friendly, approachable and knowledgeable. Reviewed on: 30th October 2025

In branch service review

5
Helpful, information given, told clearly what is being signed up for, and they were friendly. Reviewed on: 30th October 2025

In branch service review

5
Louise was so friendly and had so much knowledge. Reviewed on: 29th October 2025

In branch service review

5
Very clearly explained. Pleasant staff. Easy to talk to. Answered all my questions. Reviewed on: 29th October 2025

All the staff are very helpful, Jasmine is knowledge

5
All the staff are very helpful, Jasmine is knowledge Reviewed on: 28th October 2025

Don't think about it - do it!

5
I was struggling to navigate the website to open a new ISA. I called the online customer service and spoke to a very nice chap called Simon. He stayed on the phone during the entire process and talked me through page by page. He was amazing and I can't thank him enough. Reviewed on: 28th October 2025
Elaine W's avatar
Elaine W

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