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Darlington Building Society: Savings reviews

4.90
Based on 12,457 reviews, last reviewed 17th Apr 2026
41% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
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1%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

Excellent service from Vicky I spoke to Vicky who assisted with my LPA registration. She also provided me with all the information I required within 24 hours Reviewed on: 17th April 2026
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A C

Latest lowest rating:

2

Inconvenient and inaccessible at customer cost! After an initial positive experience with DBS, I am shocked that since Jan 2026 they no longer have card machines in their buildings!? This makes it i... Read more Reviewed on: 17th April 2026
PF's avatar
PF

About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12457)

Excellent regional Building Society.

5
Everything is transparent. I can servive my accounts easily on line. Any problems I can visit a very near by branch. Reviewed on: 3rd March 2026

Great product range and interest rates

4
Great product range and interest rates Reviewed on: 3rd March 2026

Great customer service.

5
Great customer service, clear understandable information regarding my savings and best interest rates explained. Reviewed on: 2nd March 2026

Darlington: a good all-rounder!

4
First of all, I'm a big fan of the mutual ownership model of building societies. Within the building society sector, Darlington often provides attractive savings rates & account t+c's. In the past, I've had an ISA, and currently I have a regular saver with them. Their online portal has good safety features. Reviewed on: 1st March 2026

Great service

5
Obviously savings rates could be better. Always great customer service both in branch and via Telephone. Would definitely recommend. Really easy to set up new accounts and easy access to Money. Really easy to manage accounts in branch and via Internet Reviewed on: 1st March 2026

Communication

5
Excellent communication. Accessible on the high stree. Reviewed on: 1st March 2026

Brilliant DBS support throughout stages of life

5
I have had a few different accounts over the years, from accounts entrusted to my parents that I have then had DBS’ support to access, to savings accounts and ISAs of my own once I was earning and saving. Every time, with every request I had for DBS, the staff were able to help me choose what product was best for me and always made time to personalise the service. Reviewed on: 1st March 2026

A local , competitive and friendly Building Society

5
A local , competitive and friendly Building Society Reviewed on: 1st March 2026

Great Building Society

5
I have been with Darlington Building Society for as long as I can remember, at least 20 years. I love the service and the products they offer. Reviewed on: 1st March 2026

My experience of Darlington Building Society.

5
The branch staff are friendly and efficient. Also the savings rates are competitive Reviewed on: 1st March 2026

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