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Darlington Building Society: Savings reviews

Name: Savings
Rating: 4.87 (12517 reviews)

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4.87

Based on 12,517 reviews, last reviewed 5th Aug 2026

57% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Everyone was very helpful Everyone was very helpful - couldn’t fault the attention Reviewed on: 5th August 2026

Latest lowest rating:

1

Wrong advice on saving money & tacking to long to re... Wrong advice on saving money & tacking to long to reply. Almost 3 weeks to check 1 form is to long Reviewed on: 25th June 2026

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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12517)

Simon from branch support was very helpful, patient...

Simon from branch support was very helpful, patient and knowledgeable Reviewed on: 28th May 2026

I spoke to Simon this morning - he was really great...

I spoke to Simon this morning - he was really great chatty & friendly whilst advising on rates of interest etc .. Really nice young man Reviewed on: 28th May 2026

Simon McAbe

Simon was very helpful and guided me through every step of transferring my ISA, he was friendly, courteous and very patient with me. Thank you Simon. Reviewed on: 26th May 2026

Helpful and friendly

Efficient, friendly and gave helpful advice for future transactions. Reviewed on: 9th May 2026

Positive customer service today with help to navigat...

Positive customer service today with help to navigate online and professional and helpful manner ensured I was able to re-invest ISA with telephone support. Advisor was considerate of my needs with online banking and provided reassurance. Reviewed on: 8th May 2026

ISA lady

Had a great chat with Charlotte very nice to talk to . Explained everything in detail and plain English a joy to talk to. Reviewed on: 2nd May 2026

Simon was brilliant

Simon was brilliant after I outlined my health problems and carried out my instructions efficiently and swiftly to transfer funds into a one year fixed rate isa at 4.25% Reviewed on: 30th April 2026

Simon was very helpful in enabling me to register an...

Simon was very helpful in enabling me to register and gain access to my account online. Reviewed on: 29th April 2026

Simon in Branch Support was fantastic in his support...

Simon in Branch Support was fantastic in his support of my ISA maturity Transfer on line "walking" me through the application Reviewed on: 27th April 2026

Nominated Account

Understood my query advised solution & advised when resolved all within 10 minutes Reviewed on: 25th April 2026

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