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Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.91
Based on 12,003 reviews, last reviewed 26th Nov 2025
16% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Calls are usually answered promptly. Calls are usually answered promptly. Polite knowledgable staff. Always helpful and sort out my issues. Reviewed on: 26th November 2025
Richard's avatar
Richard

Latest lowest rating:

2

In branch service review Products department have got it all wrong - reducing rate on popular accounts like special occasion saver/regular saver will lose customers to rivals ... Read more Reviewed on: 11th July 2025
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About this product

Darlington Building Society savings reviews can help you to find out more about life at Darlington Building Society. How easy is it to contact Darlington Building Society? And how friendly are they? Our Darlington Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Darlington Building Society Savings reviews (12003)

In branch service review

5
Staff always pleasant and helpful. Reviewed on: 28th October 2025

In branch service review

5
I like that it is not all online and you can talk to someone. Good ISA. Reviewed on: 28th October 2025

In branch service review

5
Good personal attention, especially from Head Office. Reviewed on: 28th October 2025

In branch service review

5
The individual attention is very good indeed. Reviewed on: 28th October 2025

In branch service review

5
Everything explained fully, very enjoyable appointment. Reviewed on: 28th October 2025

In branch service review

5
Friendly and staff have a considerate manner. Reviewed on: 28th October 2025

In branch service review

4
Variety of accounts available which is good. Online customer service could be better. Reviewed on: 27th October 2025

In branch service review

5
Great staff, always friendly and helpful. Reviewed on: 27th October 2025

In branch service review

5
Staff friendly and experienced. Like that there are branches and available/open in order to business face-to-face. Reviewed on: 27th October 2025

In branch service review

4
Like having passbooks for savings. Reviewed on: 27th October 2025

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