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Darlington Building Society: Savings reviews

4.88
Based on 12,475 reviews, last reviewed 20th Jun 2026
70% decrease in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Pleasant and efficient face to face meeting. It was a pleasant and efficient face to face meeting with Chantelle Stephenson who arranged transfer of 65.5K ISA from Santander and arranged an addit... Read more Reviewed on: 20th June 2026
Jan Thompson's avatar
Jan Thompson

Latest lowest rating:

1

Woeful communication We had a face to face to alert DBS to our new current account bank as recipient of interest plus full amount of a 1 yr bond. We have been DBS members ... Read more Reviewed on: 1st June 2026
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12475)

Excellent experience

5
Excellent experience being helps by Simon McCabe on 17th March. Reviewed on: 17th March 2026

All the information was explained to me & all questi...

5
All the information was explained to me & all questions answered in a nice clear way. Reviewed on: 13th March 2026

Support Local

5
It’s good to support local and the area where you live. Use it or lose it. Otherwise to get financial advice will be on the end of the phone instead of face to face. Reviewed on: 13th March 2026

Friendly professional service always there when I ne...

5
Friendly professional service always there when I need them Reviewed on: 11th March 2026

What's not to like ?

5
Lots of branches available, rarely any queues, helpful and friendly staff, many options with full information. Communication via email, post and knowledgeable staff. Reviewed on: 4th March 2026

I requested a notice of interest paid for complete m...

4
I requested a notice of interest paid for complete my tax return. The figure were given to me verbally over the phone but the staff were unable to post out documentary evidence. This was annoying. Reviewed on: 4th March 2026

Local Branch

5
It’s nice to have a local branch to call into. The staff are extremely friendly and very helpful. Reviewed on: 4th March 2026

When I opened my account first class service

5
When I opened my account first class service Reviewed on: 4th March 2026

Excellent regional Building Society.

5
Everything is transparent. I can servive my accounts easily on line. Any problems I can visit a very near by branch. Reviewed on: 3rd March 2026

Great product range and interest rates

4
Great product range and interest rates Reviewed on: 3rd March 2026

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