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Darlington Building Society: Savings reviews

4.91
Based on 11,538 reviews, last reviewed 8th Sep 2025
24% decrease in 5 star reviews
in the past 90 days
71% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Rapid, well-informed and cheerful help Every time I need a bit of information from the DBS, I get instant, informed and cheerful help. Today was the same, and it made my ISA transfer admin ... Read more Reviewed on: 8th September 2025
Joanna W's avatar
Joanna W

Latest lowest rating:

2

In branch service review Products department have got it all wrong - reducing rate on popular accounts like special occasion saver/regular saver will lose customers to rivals ... Read more Reviewed on: 11th July 2025
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About this product

Darlington Building Society savings reviews can help you to find out more about life at Darlington Building Society. How easy is it to contact Darlington Building Society? And how friendly are they? Our Darlington Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Darlington Building Society Savings reviews (11538)

In branch service review

5
I understood Hollie explanation of various accounts and believe me im dense with numbers. Reviewed on: 28th August 2025

In branch service review

5
Made very easy, friendly service. Reviewed on: 28th August 2025

In branch service review

5
Excellent polite customer service. Reviewed on: 28th August 2025

In branch service review

5
I like having face-to-face discussions and to be able to walk into the building society easily. Reviewed on: 28th August 2025

In branch service review

5
Friendly objective service - just what we want. Reviewed on: 28th August 2025

In branch service review

5
Competitive rates, friendly service, good branch network. Saturday opening would be benficial at Yarm branch. Reviewed on: 28th August 2025

In branch service review

4
Please return books for bonds and ISAs. Saturday opening too. Reviewed on: 28th August 2025

In branch service review

5
Always receive a first class service. Reviewed on: 28th August 2025

In branch service review

5
Covered all information for accounts so as to make the right decision, which was different to my initial thoughts. Very good interview. Reviewed on: 28th August 2025

In branch service review

5
Very happy with today's experience. Very helpful. Reviewed on: 28th August 2025

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