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Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.91
Based on 12,003 reviews, last reviewed 26th Nov 2025
17% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Calls are usually answered promptly. Calls are usually answered promptly. Polite knowledgable staff. Always helpful and sort out my issues. Reviewed on: 26th November 2025
Richard's avatar
Richard

Latest lowest rating:

2

In branch service review Products department have got it all wrong - reducing rate on popular accounts like special occasion saver/regular saver will lose customers to rivals ... Read more Reviewed on: 11th July 2025
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About this product

Darlington Building Society savings reviews can help you to find out more about life at Darlington Building Society. How easy is it to contact Darlington Building Society? And how friendly are they? Our Darlington Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Darlington Building Society Savings reviews (12004)

In branch service review

4
Like having passbooks for savings. Reviewed on: 27th October 2025

In branch service review

5
Great knowledge and customer service. Friendly and informative. Reviewed on: 27th October 2025

In branch service review

5
Always had a positive experience. Finding time to visit the branch when it's open is difficult. Reviewed on: 25th October 2025

In branch service review

5
Treated well as individual people and as a couple. Appreciate dealing with a person and in person and that this is an ongoing option. Details explained clearly. Reviewed on: 25th October 2025

In branch service review

5
Prompt, friendly, informative, good product. Most importantly there is a physical local branch and a person to talk to. Reviewed on: 25th October 2025

In branch service review

5
I was made to feel very welcome. Everything was explained very well and all my questions were answered. A very friendly and informative experience. Reviewed on: 25th October 2025

In branch service review

5
Excellent staff. Helped with my needs for investment. Reviewed on: 25th October 2025

In branch service review

5
Very good - couldn't be any better. Reviewed on: 25th October 2025

In branch service review

5
Stockton branch is good - clean, tody, well lit, friendly and informative - but the Yarm branch has a lack of privacy and is uncomfortable and cramped. Reviewed on: 24th October 2025

In branch service review

5
Good friendly staff, concise information, very satisfied. Reviewed on: 24th October 2025

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