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Darlington Building Society: Savings reviews

Name: Savings
Rating: 4.85 (12552 reviews)

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4.85

Based on 12,552 reviews, last reviewed 30th Sep 2026

64% increase in 5 star reviews

in the past 90 days

67% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Opening Easy to book an appointment. Easy to book an appointment. Appointment was effective and efficient. Was able complete other task as part of the appointment. Reviewed on: 30th September 2026

Latest lowest rating:

1

Site poor and customer service unhelpful. elp except... Site poor and customer service unable to help except by telephone during office hours which unsuitable for working people. Email responses automatic t... Read more Reviewed on: 3rd September 2026

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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12552)

Great staff and I wouldn’t go anywhere else

Great staff and I wouldn’t go anywhere else Reviewed on: 29th June 2026

Very pleasant meeting enabled me to achieve what I w...

Very pleasant meeting enabled me to achieve what I wanted. Reviewed on: 29th June 2026

Extremely helpful advisor.

Extremely helpful advisor. .Friendly atmosphere. Pleasant surroundings. Reviewed on: 27th June 2026

Wrong advice on saving money & tacking to long to re...

Wrong advice on saving money & tacking to long to reply. Almost 3 weeks to check 1 form is to long Reviewed on: 25th June 2026

My feelings.

Product good, could be better. Service excellent. Reviewed on: 25th June 2026

Well looked after, couldn't do what I wanted so mad...

Well looked after, couldn't do what I wanted so made an appointment later in the day to change my issa account, all done to my satisfaction. Only problem I wanted to make a fairly large withdrawal from another account but was told I could only have a cheque. This seemed unreasonable as it was my money. Reviewed on: 24th June 2026

The lady we saw was very helpful, pleasant and knowl...

The lady we saw was very helpful, pleasant and knowledgeable. I was dealt with very quickly. Reviewed on: 22nd June 2026

Pleasant and efficient face to face meeting.

It was a pleasant and efficient face to face meeting with Chantelle Stephenson who arranged transfer of 65.5K ISA from Santander and arranged an additional deposit of 20k for 26/27 ISA. Thank you! Reviewed on: 20th June 2026

Our experience at the interview was excellent.

Our experience at the interview was excellent. However when we booked the appointment in the branch at Redcar I requested an appointment for Thursday which was agreed and booked. Later in the day we checked the appointment card and realised it had been booked incorrectly for Tuesday, prompting us to phone up to change the appointment back to the Thursday.. Reviewed on: 19th June 2026

Easy to book an appointment great friendly advice no...

Easy to book an appointment great friendly advice no pressure Reviewed on: 18th June 2026

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