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Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.91
Based on 12,003 reviews, last reviewed 26th Nov 2025
17% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Calls are usually answered promptly. Calls are usually answered promptly. Polite knowledgable staff. Always helpful and sort out my issues. Reviewed on: 26th November 2025
Richard's avatar
Richard

Latest lowest rating:

2

In branch service review Products department have got it all wrong - reducing rate on popular accounts like special occasion saver/regular saver will lose customers to rivals ... Read more Reviewed on: 11th July 2025
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About this product

Darlington Building Society savings reviews can help you to find out more about life at Darlington Building Society. How easy is it to contact Darlington Building Society? And how friendly are they? Our Darlington Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Darlington Building Society Savings reviews (12004)

In branch service review

5
Very good and polite and always nice to people. Reviewed on: 24th October 2025

In branch service review

5
We have no problems at the Darlington. Staff are very friendly and service is very good. Reviewed on: 24th October 2025

In branch service review

5
Friendly, approachable, informative, helpful and efficient. Reviewed on: 24th October 2025

In branch service review

4
Excellent service over the years - had accounts with Darlington for over 40 years. Reviewed on: 24th October 2025

In branch service review

5
Jessica was very friendly and knowledgeable, provided great service. Reviewed on: 24th October 2025

I was having problems accessing my accounts,

5
I was having problems accessing my accounts,but Simon McCabe from branch support was excellent in his help and patience towards resolving my problem. As customer service he was absolutely outstanding Reviewed on: 23rd October 2025
Trevor G's avatar
Trevor G

Excellent customer service in the bishop auckland br...

5
Excellent customer service in the bishop auckland branch. Friendly and welcoming service!!! Will definitely be back in the future Reviewed on: 23rd October 2025

In branch service review

4
Good customer service, always easy to deal with. Reviewed on: 23rd October 2025

In branch service review

5
Everything was straightforward and easily understood. Reviewed on: 23rd October 2025

In branch service review

4
Difficulty with transactions/card machine in the past. Reviewed on: 23rd October 2025

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