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Darlington Building Society: Savings reviews

4.88
Based on 12,475 reviews, last reviewed 20th Jun 2026
70% decrease in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Pleasant and efficient face to face meeting. It was a pleasant and efficient face to face meeting with Chantelle Stephenson who arranged transfer of 65.5K ISA from Santander and arranged an addit... Read more Reviewed on: 20th June 2026
Jan Thompson's avatar
Jan Thompson

Latest lowest rating:

1

Woeful communication We had a face to face to alert DBS to our new current account bank as recipient of interest plus full amount of a 1 yr bond. We have been DBS members ... Read more Reviewed on: 1st June 2026
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12475)

Great Building Society

5
Staff always friendly, helpful and knowledgeable. Plenty of local branches helping protect our high streets, great example. Reviewed on: 28th February 2026

no problems

5
Probably done online and all went well. Reviewed on: 28th February 2026

Always helpful staff.

4
Always helpful staff. The mortgage and savings products offer value for money. Reviewed on: 28th February 2026

the overall experience was good and I have not faced...

5
the overall experience was good and I have not faced any difficulties in day to day banking application. Reviewed on: 28th February 2026

Almost 57 years of being with the Darlington

5
I have not had a bad experience since opening my Savings account in September 1969. Great service Reviewed on: 28th February 2026

allways greeted nicely by attentive staff.

4
allways greeted nicely by attentive staff. Reviewed on: 28th February 2026

People not a computer

5
A service with real staff and an office for a face to face contact Reviewed on: 28th February 2026

everything is easy managing online

5
everything is easy managing online Reviewed on: 28th February 2026

savings plans.

5
Provides great options for savings plans. There’s something for all ages and your needs. For example if you want frequent access or not.. Also provides reassurance your money is protected. Reviewed on: 28th February 2026

Prompt service.

5
I have two savings accounts with Darlington Building Society. Earlier this week I tried to make an online withdrawal from one of these but was only given the option of withdrawing from the other account. I sent a secure message about the problem and received a response within the hour. The problem was rectified, I was able to proceed with the withdrawal online and the funds had been transferred to my bank account by the end of the day. Reviewed on: 28th February 2026

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