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Darlington Building Society: Savings reviews

Name: Savings
Rating: 4.88 (12475 reviews)

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4.88

Based on 12,475 reviews, last reviewed 20th Jun 2026

70% decrease in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Pleasant and efficient face to face meeting. It was a pleasant and efficient face to face meeting with Chantelle Stephenson who arranged transfer of 65.5K ISA from Santander and arranged an addit... Read more Reviewed on: 20th June 2026

Latest lowest rating:

1

Woeful communication We had a face to face to alert DBS to our new current account bank as recipient of interest plus full amount of a 1 yr bond. We have been DBS members ... Read more Reviewed on: 1st June 2026

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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12475)

Bank had no other customers so service at till was q...

Bank had no other customers so service at till was quick. Reviewed on: 28th February 2026

Good customer support and easy to get in touch on ph...

Good customer support and easy to get in touch on phone or online. Reviewed on: 28th February 2026

I love the fact that Darlington is a mutual!

I love the fact that Darlington is a mutual! Not so many left now, and fewer that offer such good service. Reviewed on: 27th February 2026

Savings and staff

Have got 2savings accounts and staff in Redcar are extremely friendly,helpful and very knowledgeable on products and help you decide Reviewed on: 27th February 2026

ISAs at Darlington BS are fast and easy

Took out an Isa this year. Fast and professional service. All good Reviewed on: 27th February 2026

We feel our money is safe with you.

We feel our money is safe with you. We use the internet as little as possible, particularly where money is involved. Having bank books for transactions helps us feeling in control. The staff is always friendly and helpful. Reviewed on: 27th February 2026

Great customer service.

Great customer service. Online banking options are limited but having the branches is great. I found it really useful to speak to someone in person to understand best what to do with my savings. Interest rates for savings are better than many but not the best. Reviewed on: 27th February 2026

ok, products

ok, good product selection, more savings Reviewed on: 27th February 2026

ISA review

Recently discussed Isa's in branch and received a warm welcome. The member of staff was very informative and advised us very well. Reviewed on: 27th February 2026

I like visiting DBS on my local high street to make...

I like visiting DBS on my local high street to make enquiries or alter my accounts Reviewed on: 27th February 2026

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