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Darlington Building Society: Savings reviews

Name: Savings
Rating: 4.9 (12457 reviews)

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4.90

Based on 12,457 reviews, last reviewed 17th Apr 2026

41% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Excellent service from Vicky I spoke to Vicky who assisted with my LPA registration. She also provided me with all the information I required within 24 hours Reviewed on: 17th April 2026

Latest lowest rating:

2

Inconvenient and inaccessible at customer cost! After an initial positive experience with DBS, I am shocked that since Jan 2026 they no longer have card machines in their buildings!? This makes it i... Read more Reviewed on: 17th April 2026

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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12457)

Staff very welcoming in offices and knowledgeable if...

Staff very welcoming in offices and knowledgeable if anyone needs advice on savings etc. Darlington on Line needs modifying somewhat as can be quite tricky to negotiate around site especially for older members. Reviewed on: 27th February 2026

Accessibility

Occasionally a competitive produce comes available and it is so much nicer to be able to go into the Building Society and open an account on the spot. Reviewed on: 27th February 2026

Decide to have a savings account for my grandson due...

Decide to have a savings account for my grandson due to the good reports of Darlington Building Society and because it's a local establishment. Reviewed on: 27th February 2026

Darlington building society review

No issues, always friendly service in the Bishop Auckland branch. Hours limited if you work during the week Reviewed on: 27th February 2026

DBS Service.

I’ve always had excellent service from the Darlington Building Society, very very patient understanding staff. Reviewed on: 27th February 2026

Open new cash isa.

Open new cash isa. Process was straightforward. Done online Reviewed on: 27th February 2026

Higher rates on competitive savings account.

I use savings accounts when they are attractive enough. Darlington has one which suits me well and which I use to its maximum. Long may it continue! Reviewed on: 27th February 2026

Good range of products some with excellent savings r...

Good range of products some with excellent savings rates. easy to open and fund online. Very helpful customer service when I needed assistance with opening an online account. Reviewed on: 27th February 2026

Very helpful staff especially as we now live a long...

Very helpful staff especially as we now live a long way from an Office, so rely on 'On line transactions' together with telephone back up if needed! Reviewed on: 27th February 2026

I have always had a very good experience when visiting.

I have always had a very good experience when visiting. The staff are always friendly and chatty and talk me through any products I am interested in, but never try to sway me towards anything. They are always willing to go through again anything I don't understand. Reviewed on: 27th February 2026

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