Smart Money People Logo
Go to business site
Share this page
Link copied

Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.91
Based on 12,004 reviews, last reviewed 28th Nov 2025
17% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Great service from Megan I don’t usually go to branch, but this has changed my outlook. I was delighted to be served by Megan and Chantelle at the Middlesbrough Branch. I had ... Read more Reviewed on: 28th November 2025
Verified source

Latest lowest rating:

2

In branch service review Products department have got it all wrong - reducing rate on popular accounts like special occasion saver/regular saver will lose customers to rivals ... Read more Reviewed on: 11th July 2025
Verified source
Visit provider site Read all reviews Write a review

About this product

Darlington Building Society savings reviews can help you to find out more about life at Darlington Building Society. How easy is it to contact Darlington Building Society? And how friendly are they? Our Darlington Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Review Darlington Building Society: Savings now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

Darlington Building Society Savings reviews (12004)

IT glitch resolved

5
Experienced an IT glitch which took a week for Darlington to resolve but I was kept informed and they honoured the interest rate I'd originally applied for. Excellent customer service from Jonathan, Maureen and others, I will keep an eye out for other competitive rate investment products from you. Well done and thank you. Reviewed on: 21st October 2025
Deanna H's avatar
Deanna H

Clare was fantastic and helped immensely.

5
Clare was fantastic and helped immensely. Reviewed on: 21st October 2025

In branch service review

5
Easy, friendly and excellent customer service. Thanks. Reviewed on: 21st October 2025

In branch service review

5
Tom - very helpful and patient, walked me though full process of internet banking and checked it had worked. Reviewed on: 21st October 2025

In branch service review

5
Trusted Building Society. Deal with customer face to face, if nec. I can't see any improvements required. Reviewed on: 20th October 2025

In branch service review

5
I like the courteous and professional staff in the branch. Reviewed on: 20th October 2025

In branch service review

5
I think this branch this is perfect. Reviewed on: 20th October 2025

In branch service review

5
Easy to get to local, particularly with closure of banks. Reviewed on: 20th October 2025

In branch service review

5
No I phone service in Barnard Castle - Couldn't connect. Reviewed on: 20th October 2025

In branch service review

5
Easy to get appointment. Private room, good staff polite and efficient. Reviewed on: 20th October 2025

Do you have a different Darlington Building Society product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Want to see more from Darlington Building Society?

    View all products

    Join Smart Money People

    Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

    Create an account
    Man on beach

    News, guides and insight from our team

    View resource hub
    UK money news stories - 24 July 2024
    UK money news stories - 24 July 2024
    24th July 2024
    Posted in Money Talks by Errolyn Smith
    Your Money, Your Voice: Have your say
    Your Money, Your Voice: Have your say
    24th July 2024
    Posted in Our insights by Errolyn Smith
    Our latest research - customers see little impact of FCA's Consumer Duty one year on
    Our latest research - customers see little impact of FCA's Consumer Duty one year on
    24th July 2024
    Posted in Our insights by Darryl Barkwill
    Consumer credit awards winners 2024
    Consumer credit awards winners 2024
    11th July 2024
    Posted in Awards by Darryl Barkwill