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Darlington Building Society: Savings reviews

4.90
Based on 12,457 reviews, last reviewed 17th Apr 2026
41% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
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0%
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0%

Latest highest rating:

5

Excellent service from Vicky I spoke to Vicky who assisted with my LPA registration. She also provided me with all the information I required within 24 hours Reviewed on: 17th April 2026
A C's avatar
A C

Latest lowest rating:

2

Inconvenient and inaccessible at customer cost! After an initial positive experience with DBS, I am shocked that since Jan 2026 they no longer have card machines in their buildings!? This makes it i... Read more Reviewed on: 17th April 2026
PF's avatar
PF

About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12457)

Updating savings account

4
I was rather disappointed last year upon changing our fixed term ISA as the counter staff told me that I had to do it online. The reason we chose the Darlington was that it has a walk in bank in the nearest town. Redcar. If I wanted an online ISA I could have the choice of many, some of which offer greater interest rates. We prefer to speak to a person rather than an online interaction. Or even worse, a bot. Reviewed on: 27th February 2026

always a friendly face and warm welcome when enterin...

5
always a friendly face and warm welcome when entering a branch, varied savings accounts to suit individual needs with competitive interest rates, have attended the last 2 AGMs and value the information and presentations in outstanding local venues, great to see the Darlington contributing to charities and local events. Reviewed on: 27th February 2026

Sometimes small is best and that applies to Darlingt...

5
Sometimes small is best and that applies to Darlington Biilding Society. It offered me a very attractived and competitive 5-Year Cash ISA which makes me happy as I see interest rates falling regularly. The Society communicates well. Reviewed on: 27th February 2026

Local, friendly building society

4
Has a local high street branch with friendly staff with everything I need for investing Reviewed on: 27th February 2026

Very good regular savers

5
Very good regular savers, easy to set up, reliable, straightforward. Reviewed on: 27th February 2026

Great products and rates but needs a decent smartpho...

4
Great products and rates but needs a decent smartphone app Reviewed on: 27th February 2026

friendly and helpful staff at northallerton branch

5
friendly and helpful staff at northallerton branch Reviewed on: 27th February 2026

We were welcomed by Chantell Stephenson at the Redca...

5
We were welcomed by Chantell Stephenson at the Redcar Branch. What a lovely young lady. Very helpful indeed. Reviewed on: 26th February 2026

Friendly knowledgable staff and competitive rates

5
Friendly knowledgable staff and competitive rates Reviewed on: 24th February 2026

Fab service

5
Fab thank you great service - how Reviewed on: 23rd February 2026

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