Smart Money People Logo

Darlington Building Society: Savings reviews

4.91
Based on 12,404 reviews, last reviewed 1st Mar 2026
56% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

4

Darlington: a good all-rounder! First of all, I'm a big fan of the mutual ownership model of building societies. Within the building society sector, Darlington often provides attract... Read more Reviewed on: 1st March 2026
Ben N's avatar
Ben N

Latest lowest rating:

2

In branch service review Products department have got it all wrong - reducing rate on popular accounts like special occasion saver/regular saver will lose customers to rivals ... Read more Reviewed on: 11th July 2025
Verified source

About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

Review Darlington Building Society: Savings now

Help others make smarter decisions by sharing your own experience. Write a review

Darlington Building Society Savings reviews (12404)

Ease of access to appointments

5
Easy to make an appointment to review savings and personnel are very knowledgeable about the products available. The staff are very helpful, but let you make your own mind up about a product. Overall, I have always found the staff in my local branch to be very welcoming, polite and considerate and find my visits to the branch to be a very pleasant experience. Reviewed on: 29th January 2026

Good customer service in branch.

4
Good customer service in branch. Sometimes have competitive interest rates. Reviewed on: 29th January 2026

savings and isa

5
hi have been with darlington for many years savings and isa and always found staff very helpfull and for pleasant and products are always competative or even better Reviewed on: 29th January 2026

Good service and interest rates.

5
Really easy to open and great customer care when I had to phone up. Great monthly saver with high rates. Reviewed on: 29th January 2026

breezing

5
good rates and easy application for regular saver Reviewed on: 29th January 2026

Very efficient, friendly and helpful customer service.

5
Very efficient, friendly and helpful customer service. Professional, focussed response, knew the answers to my queries without having to put me on hold or check with a manager. Inspired confidence that My money washing safe hands. Reviewed on: 29th January 2026

Quick & easy service.

5
Quick & easy service. Staff always friendly and helpful Reviewed on: 29th January 2026

Local branch based savings excellent choice of savin...

5
Local branch based savings excellent choice of savings products competitive rate for savings and helpful advice from branch staff and most of all it's mutual local society Reviewed on: 29th January 2026

good rate of interest.

4
good rate of interest. check that any added interst is reasonably correct. some recent interest payment was later partially withdrawn. Reviewed on: 29th January 2026

Savings account

5
I'm happy with my regular saver account & internet banking. I have a convenient branch if I need it Reviewed on: 29th January 2026

Do you have a different Darlington Building Society product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Want to see more from Darlington Building Society?

    View all products