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Darlington Building Society: Savings reviews

Name: Savings
Rating: 4.877827875540432346 (12475 reviews)

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4.88

Based on 12,475 reviews, last reviewed 20th Jun 2026

72% decrease in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Pleasant and efficient face to face meeting. It was a pleasant and efficient face to face meeting with Chantelle Stephenson who arranged transfer of 65.5K ISA from Santander and arranged an addit... Read more Reviewed on: 20th June 2026

Latest lowest rating:

1

Woeful communication We had a face to face to alert DBS to our new current account bank as recipient of interest plus full amount of a 1 yr bond. We have been DBS members ... Read more Reviewed on: 1st June 2026

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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12475)

Decide to have a savings account for my grandson due...

Decide to have a savings account for my grandson due to the good reports of Darlington Building Society and because it's a local establishment. Reviewed on: 27th February 2026

Darlington building society review

No issues, always friendly service in the Bishop Auckland branch. Hours limited if you work during the week Reviewed on: 27th February 2026

DBS Service.

I’ve always had excellent service from the Darlington Building Society, very very patient understanding staff. Reviewed on: 27th February 2026

Open new cash isa.

Open new cash isa. Process was straightforward. Done online Reviewed on: 27th February 2026

Higher rates on competitive savings account.

I use savings accounts when they are attractive enough. Darlington has one which suits me well and which I use to its maximum. Long may it continue! Reviewed on: 27th February 2026

Good range of products some with excellent savings r...

Good range of products some with excellent savings rates. easy to open and fund online. Very helpful customer service when I needed assistance with opening an online account. Reviewed on: 27th February 2026

Very helpful staff especially as we now live a long...

Very helpful staff especially as we now live a long way from an Office, so rely on 'On line transactions' together with telephone back up if needed! Reviewed on: 27th February 2026

I have always had a very good experience when visiting.

I have always had a very good experience when visiting. The staff are always friendly and chatty and talk me through any products I am interested in, but never try to sway me towards anything. They are always willing to go through again anything I don't understand. Reviewed on: 27th February 2026

Updating savings account

I was rather disappointed last year upon changing our fixed term ISA as the counter staff told me that I had to do it online. The reason we chose the Darlington was that it has a walk in bank in the nearest town. Redcar. If I wanted an online ISA I could have the choice of many, some of which offer greater interest rates. We prefer to speak to a person rather than an online interaction. Or even worse, a bot. Reviewed on: 27th February 2026

always a friendly face and warm welcome when enterin...

always a friendly face and warm welcome when entering a branch, varied savings accounts to suit individual needs with competitive interest rates, have attended the last 2 AGMs and value the information and presentations in outstanding local venues, great to see the Darlington contributing to charities and local events. Reviewed on: 27th February 2026

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