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Darlington Building Society: Savings reviews

4.85
Based on 12,552 reviews, last reviewed 30th Sep 2026
64% increase in 5 star reviews
in the past 90 days
67% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Opening Easy to book an appointment. Easy to book an appointment. Appointment was effective and efficient. Was able complete other task as part of the appointment. Reviewed on: 30th September 2026
HMS's avatar
HMS

Latest lowest rating:

1

Site poor and customer service unhelpful. elp except... Site poor and customer service unable to help except by telephone during office hours which unsuitable for working people. Email responses automatic t... Read more Reviewed on: 3rd September 2026
Lauren W's avatar
Lauren W

About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

Review Darlington Building Society: Savings now

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Darlington Building Society Savings reviews (12552)

Great website and portal

5
I bank online and their website is easy to navigate to get to where I want to and find the information I need. Reviewed on: 29th March 2026

Good rate.

5
Good rate. Opened account quickly Reviewed on: 29th March 2026

One of the Best Building Societies

5
Good customer care- good response type, good interest rates for savings products Reviewed on: 29th March 2026

The best on the high street

5
Always a warm welcome in branch and helpful staff. Savings accounts have solid rates comparable to other high street banks and building societies. Great provision for young savers. Excellent, hugely varied community outreach and support work to give back locally throughout the region. Reviewed on: 29th March 2026

Earn more with The Darlington

5
While larger building societies are cutting their rates as soon as a BOE Base rate cut has been announced, Darlington has given their Savers an opportunity to consistently earn a better rate from their portfolio and open to all. Well done Darlington, you put the others to shame. Reviewed on: 28th March 2026

Smooth, slick, professional sums up Darlington Build...

5
Smooth, slick, professional sums up Darlington Building Society. Great products, well delivered. Well done. Reviewed on: 28th March 2026

Very helpful and experienced staff always give great...

5
Very helpful and experienced staff always give great advice when opening new accounts or moving to better investments. Reviewed on: 28th March 2026

great regular savings

5
great regular savings with great interest rates, very competitive Reviewed on: 28th March 2026

Cashiers are the best!

5
Cashiers always give an update on alternative accounts which could be more beneficial to me. They always provide a chair as I have difficulty standing. Their knowledge & professionalism is outstanding. A brilliant building society who really look after their customers. Many thanks. Reviewed on: 28th March 2026

General review of accounts

5
Appointment with DBS lady in separate office and she had to go back into main office to update pass book, close accounts etc which therefore took longer time than 1 hour appointment. Reviewed on: 28th March 2026

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