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Darlington Building Society: Savings reviews

4.91
Based on 11,541 reviews, last reviewed 12th Sep 2025
30% decrease in 5 star reviews
in the past 90 days
71% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Difficulty with online form I had difficulty editing an ISA transfer form on line and spoke to Simon McCabe. He was extremely helpful and patient and talked me through the whole ... Read more Reviewed on: 12th September 2025
Kay's avatar
Kay

Latest lowest rating:

2

In branch service review Products department have got it all wrong - reducing rate on popular accounts like special occasion saver/regular saver will lose customers to rivals ... Read more Reviewed on: 11th July 2025
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About this product

Darlington Building Society savings reviews can help you to find out more about life at Darlington Building Society. How easy is it to contact Darlington Building Society? And how friendly are they? Our Darlington Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Darlington Building Society Savings reviews (11541)

In branch service review

5
Please and happy with everything, Been here for many years now. Reviewed on: 19th August 2025

In branch service review

5
Clear helpful service. Lovely staff. Reviewed on: 19th August 2025

Excellent customer service

5
Due to an error on the Building Society web site my post code wasn't included in my personal details so the system would not accept my savings application. Their rep Simon patiently sorted the problem for me and I was successful in the end Reviewed on: 19th August 2025

In branch service review

5
Easy process, very friendly and helpful staff. Reviewed on: 18th August 2025

In branch service review

5
Brilliant service and outstanding care. Reviewed on: 18th August 2025

In branch service review

5
Excellent service. Staff were very knowledgeable, clean and tidy. Reviewed on: 18th August 2025

In branch service review

5
We booked the appointment at the front desk on the 13/8 and emphasised the house number with post code. This was not recorded correctly as were greeted with our neighbours information at our meeting, a slight data protection issue. Training is required. Reviewed on: 18th August 2025

In branch service review

5
Friendly service information I needed was well explained Chirstina was very good and got me sorted with what I wanted. Reviewed on: 18th August 2025

In branch service review

5
Staff always friendly and professional. Reviewed on: 18th August 2025

In branch service review

5
Love DBS, have all or savings here and also our mortgage. Reviewed on: 18th August 2025

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