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Darlington Building Society: Savings reviews

Name: Savings
Rating: 4.85 (12552 reviews)

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4.85

Based on 12,552 reviews, last reviewed 30th Sep 2026

64% increase in 5 star reviews

in the past 90 days

67% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Opening Easy to book an appointment. Easy to book an appointment. Appointment was effective and efficient. Was able complete other task as part of the appointment. Reviewed on: 30th September 2026

Latest lowest rating:

1

Site poor and customer service unhelpful. elp except... Site poor and customer service unable to help except by telephone during office hours which unsuitable for working people. Email responses automatic t... Read more Reviewed on: 3rd September 2026

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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12552)

Darlington briefly offered a competitive fixed cash...

Darlington briefly offered a competitive fixed cash ISA rate in 2025, but then quickly fell behind competitors, and remains in that position today. Reviewed on: 28th March 2026

My Local Building Society

Helpful staff both in branch and on the phone. Web site and app could be more user friendly, but all the information there if you can find it. My local building society. Reviewed on: 28th March 2026

Darlington Regular 12 Month Saver

My saver account was easy to set up and clearly explained. Darlington BS have an easy to navigate website, meaning it is easy to keep track of your accounts. Communication from them has been good throughout my savings period. Reviewed on: 28th March 2026

Member for less than a year...

Limited as I have been a member for less than a year but more than happy so far. Reviewed on: 28th March 2026

5 star customer service

Friendly easy to talk too local, competitive rates Reviewed on: 27th March 2026

Good products and friendly service .

Good products and friendly service .. So nice to talk to someone face to face. Reviewed on: 27th March 2026

A competitive local Building Society

I have a savings account with the Darlington Building Society. It was easy to set up online and offers a competitive rate of return. The fact that the Darlington is local with local branches is a real plus. Reviewed on: 27th March 2026

Very professional,all staff have patience and caring...

Very professional,all staff have patience and caring attitude. Reviewed on: 27th March 2026

Amazing Staff

The staff at Stockton High Street are so helpful, polite and care about your money. Always so happy to see you. Reviewed on: 27th March 2026

I’m always very happy with the service from Darlingt...

I’m always very happy with the service from Darlington DBS, the staff are always very helpful and kind. Reviewed on: 27th March 2026

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