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Darlington Building Society: Savings reviews

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4.91
Based on 11,541 reviews, last reviewed 12th Sep 2025
30% decrease in 5 star reviews
in the past 90 days
71% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Difficulty with online form I had difficulty editing an ISA transfer form on line and spoke to Simon McCabe. He was extremely helpful and patient and talked me through the whole ... Read more Reviewed on: 12th September 2025
Kay's avatar
Kay

Latest lowest rating:

2

In branch service review Products department have got it all wrong - reducing rate on popular accounts like special occasion saver/regular saver will lose customers to rivals ... Read more Reviewed on: 11th July 2025
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About this product

Darlington Building Society savings reviews can help you to find out more about life at Darlington Building Society. How easy is it to contact Darlington Building Society? And how friendly are they? Our Darlington Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Darlington Building Society Savings reviews (11541)

In branch service review

5
Like that I did not have to make an appointment. Reviewed on: 18th August 2025

In branch service review

5
Extremely pleasant staff attended to us and informed us of things we needed to know. Reviewed on: 18th August 2025

Excellent Advice

5
Simon gave me excellent information as to what my options I could choose regarding my one year ISA account coming to its end. All I need to do is make a telephone call just before end of August which will allow me to make changes to my ISA account. Reviewed on: 18th August 2025
Stephen Evans's avatar
Stephen Evans

Excellent customer service

5
I rang for some help in applying for an ISA online. SIMON M. was my saviour. After a long time struggling to navigate the online process myself, Simon took me through every step, page by page. I am familiar with online applications, but Simon made it totally painless. I cannot praise him enough for his help, patience and knowledge. Thank you. Reviewed on: 18th August 2025
Elaine W's avatar
Elaine W

In branch service review

5
We has a problem using computer systems yesterday but Charley was really heplful and helped sort out as well as open an account for us. Reviewed on: 16th August 2025

In branch service review

5
No improvement needed. Excellent service. Reviewed on: 16th August 2025

In branch service review

5
Fast, friendly - and the water on offer was cool. Reviewed on: 16th August 2025

In branch service review

5
Friendly staff. Clear explanations of products given in a quiet room. Reviewed on: 16th August 2025

In branch service review

5
Using online, helps with savings. Reviewed on: 15th August 2025

In branch service review

3
Disappointed Cockerton branch closed - no justification of course. Not happy with change with bonds - no passbooks. Reviewed on: 15th August 2025

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