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Darlington Building Society: Savings reviews

4.91
Based on 10,454 reviews, last reviewed 4th May 2025
17% increase in 5 star reviews
in the past 90 days
250% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Local office in Guisborough is excellent with helpfu... Local office in Guisborough is excellent with helpfull friendly staff Reviewed on: 4th May 2025
David E's avatar
David E

Latest lowest rating:

1

Poor customer service Account opened for years, only when requesting to close are asked for id. Should this not have been done at the start when the account was opened? Why... Read more Reviewed on: 4th May 2025
Donna's avatar
Donna

About this product

Darlington Building Society savings reviews can help you to find out more about life at Darlington Building Society. How easy is it to contact Darlington Building Society? And how friendly are they? Our Darlington Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Darlington Building Society Savings reviews (10454)

Would strongly recommend...

5
Good customer service, got back quickly about a question I had and offered follow-up advice. Reviewed on: 16th April 2025

Recently joined all ok but not much experience yet

5
Recently joined all ok but not muchexper Reviewed on: 16th April 2025

Excellent staff, very helpful.

5
Excellent staff, very helpful. Explained isa and regular savings accounts and what to expect. Reviewed on: 16th April 2025

Excellent service as usual - been today to sort out...

5
Excellent service as usual - been today to sort out ISA situation n given Excellent advice of which l took but my decision. Reviewed on: 16th April 2025

Stockton branch staff always very helpful

5
Stockton branch staff always very helpful Reviewed on: 16th April 2025

Our first savings account and then subsequent mortga...

5
Our first savings account and then subsequent mortgage over 49 years ago was with the DBS. We love the friendlies of all staff no matter which branch you use. Reviewed on: 16th April 2025

Staff very helpful to me as I'm Autistic

5
Staff very helpful to me as I'm Autistic Reviewed on: 16th April 2025

Welcome flexibility by a Branch Manager

5
Things had got into a bit of a muddle re my wife and myself giving notice on our 45 days notice accounts. This happened because we had to give notice during a notice amnesty and your software or the lady serving us could not cope. We wanted to move cash to ISA's and this could not be done at the time because we would have exceeded the £20K limit in a financial year. The Redcar Branch Manager used his discretionary powers and made the transfers for us. Such flexibility is much appreciated and all too rare nowadays in banks. Reviewed on: 16th April 2025

Good savings rates, from my local Building Society.

4
Good savings rates, from my local Building Society. Reviewed on: 16th April 2025

Friendly local service

4
Friendly, informative staff which are local and on a high street not just on line Reviewed on: 16th April 2025

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