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Darlington Building Society: Savings reviews

Name: Savings
Rating: 4.9 (12457 reviews)

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4.90

Based on 12,457 reviews, last reviewed 17th Apr 2026

41% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Excellent service from Vicky I spoke to Vicky who assisted with my LPA registration. She also provided me with all the information I required within 24 hours Reviewed on: 17th April 2026

Latest lowest rating:

2

Inconvenient and inaccessible at customer cost! After an initial positive experience with DBS, I am shocked that since Jan 2026 they no longer have card machines in their buildings!? This makes it i... Read more Reviewed on: 17th April 2026

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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12457)

Friendly and knowledgeable

Friendly knowledgeable and patient, answered all questions with a smile. Reviewed on: 5th February 2026

Great service over the phone and in store

simon and craig helped me on the phone today with some issues with the website, helped very thoroughly and provided an amazing service. they both went above and beyond. you can always tell darlington care about the customers and the service they give. it’s ashame there isn’t more branches. Reviewed on: 4th February 2026

Friendly personal very helpful I drive a distance to...

Friendly personal very helpful I drive a distance to visit the Yarm team Reviewed on: 3rd February 2026

Great service

Very helpful and friendly staff. Went out of their way to help explain products Reviewed on: 3rd February 2026

I met some very helpful staff who spent time with me...

I met some very helpful staff who spent time with me to arrange my funds into 2 savings accounts. Excellent. Reviewed on: 2nd February 2026

Excellent service always.

Excellent service always. Lovely staff in all branches I’ve visited. Plenty of local branches Reviewed on: 2nd February 2026

Very competitive rates.

Very competitive rates. Easy to set up account on line and kept in touch with any news or changes. Reviewed on: 2nd February 2026

My son is autistic and the staff are so caring and u...

My son is autistic and the staff are so caring and understanding when he is dealing with his account. Reviewed on: 2nd February 2026

Fixed Rate Bond

I wanted a good return on a Fixed Rate Bond and the Darlington B.S. were able to provide it. Reviewed on: 1st February 2026

My experience

When I visited the building society to open my savings account. The assistant was helpful and thorough when advising me on the product. I also receive regular email updates about other products. Reviewed on: 1st February 2026

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