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Darlington Building Society: Savings reviews

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4.91
Based on 12,245 reviews, last reviewed 26th Jan 2026
55% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Excellent customer service - went above and beyond t... Excellent customer service - went above and beyond to help all members of my family save! Reviewed on: 26th January 2026
Michelle l's avatar
Michelle l

Latest lowest rating:

2

In branch service review Products department have got it all wrong - reducing rate on popular accounts like special occasion saver/regular saver will lose customers to rivals ... Read more Reviewed on: 11th July 2025
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About this product

Darlington Building Society savings reviews can help you to find out more about life at Darlington Building Society. How easy is it to contact Darlington Building Society? And how friendly are they? Our Darlington Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Darlington Building Society Savings reviews (12245)

Thank you, Simon.

5
I requested a call back to discuss savings accounts and was called first thing by Simon McCabe who was polite, professional and friendly. He was sufficiently knowledgeable to answer my questions and found out any information he was unsure about. He gave me clear information about what to do and was very clear about my options. Reviewed on: 6th January 2026
Shanti P's avatar
Shanti P

In branch service review

5
Lady who I dealt with was very helpful at explaining everything clearly. Reviewed on: 31st December 2025

In branch service review

5
Very comfortable environment and smooth transaction to open an account. Reviewed on: 30th December 2025

In branch service review

5
Appointment on time, Karen really helpful and friendly, explained everything clearly. Reviewed on: 30th December 2025

In branch service review

5
Friendly and knowledgeable staff. Quick service. Reviewed on: 30th December 2025

In branch service review

5
Helpful, informative, and friendly. Reviewed on: 30th December 2025

In branch service review

5
Very quick and efficient. Products explained and easy to understand. Reviewed on: 30th December 2025

In branch service review

5
The service I have received from DBS is excellent - no improvement needed. Reviewed on: 30th December 2025

In branch service review

5
Local, personal service and convenient. Reviewed on: 30th December 2025

In branch service review

5
Very pleasantly dealt with and explained by TJ. Reviewed on: 30th December 2025

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