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Darlington Building Society: Savings reviews

4.90
Based on 12,458 reviews, last reviewed 25th Apr 2026
36% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

Nominated Account Understood my query advised solution & advised when resolved all within 10 minutes Reviewed on: 25th April 2026
Gary R's avatar
Gary R

Latest lowest rating:

2

Inconvenient and inaccessible at customer cost! After an initial positive experience with DBS, I am shocked that since Jan 2026 they no longer have card machines in their buildings!? This makes it i... Read more Reviewed on: 17th April 2026
PF's avatar
PF

About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12458)

Great service for an octogenarian

5
Great service for an octogenarian who is useless with technology and with DBS can have to face to face discussions to help with savings. Thankyou. Reviewed on: 5th April 2026

Superb local service and care

5
Since I opened my account at Darlington Building Society I have received excellent service at my local branch. My elderly Mum & my in laws have also switched accounts and receive excellent service and support. I also opened junior savings accounts for my children. All generations of my family receiving excellent, local service and support with our savings. Reviewed on: 2nd April 2026

DARLINGTON BUILDING SOCIETY AT YARM IS GREAT,

5
DARLINGTON BUILDING SOCIETY AT YARM IS GREAT, STAFF, LOCATION AND SAVINGS ALL SUPER. THANKYOU! Reviewed on: 31st March 2026

b interest rates

3
interest ratesc are good but find better elswherer Reviewed on: 30th March 2026

Cash ISA

5
I opened a Fixed Rate Cash ISA which was easy to do and had a very competitive Interest rate. Reviewed on: 30th March 2026

Opened an account last year then an ISA this year.

5
Opened an account last year then an ISA this year. They were very helpful. Website was funny when trying to open ISA but a very quick phone call sorted this immediately Reviewed on: 30th March 2026

Great website and portal

5
I bank online and their website is easy to navigate to get to where I want to and find the information I need. Reviewed on: 29th March 2026

Good rate.

5
Good rate. Opened account quickly Reviewed on: 29th March 2026

One of the Best Building Societies

5
Good customer care- good response type, good interest rates for savings products Reviewed on: 29th March 2026

The best on the high street

5
Always a warm welcome in branch and helpful staff. Savings accounts have solid rates comparable to other high street banks and building societies. Great provision for young savers. Excellent, hugely varied community outreach and support work to give back locally throughout the region. Reviewed on: 29th March 2026

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