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Darlington Building Society: Savings reviews

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4.91
Based on 10,657 reviews, last reviewed 13th May 2025
22% increase in 5 star reviews
in the past 90 days
250% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Could not have managed to open my ISA & transfer fun... Could not have managed to open my ISA & transfer funds without the help of Simon (top Bloke) Reviewed on: 12th May 2025
Neil A's avatar
Neil A

Latest lowest rating:

1

Poor customer service Account opened for years, only when requesting to close are asked for id. Should this not have been done at the start when the account was opened? Why... Read more Reviewed on: 4th May 2025
Donna's avatar
Donna
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About this product

Darlington Building Society savings reviews can help you to find out more about life at Darlington Building Society. How easy is it to contact Darlington Building Society? And how friendly are they? Our Darlington Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Darlington Building Society Savings reviews (10657)

In branch service review

5
Easy to secure an appointment and product I way interested in was very experimented. Reviewed on: 29th April 2025

In branch service review

5
Been a member for years, love the service given, very friendly and professional. Reviewed on: 29th April 2025

In branch service review

5
Always very friendly and help miss the cash machine. Reviewed on: 29th April 2025

In branch service review

5
Friendly, courteous and knowledgeable staff. Reviewed on: 29th April 2025

In branch service review

5
Having issues with online, but everything else is great. Reviewed on: 29th April 2025

Operator was extremely helpful

5
Needed to sort out a small on line issue - operator was very helpful - went the extra mile and was also very charming. Forms can be a little intimidating when dealing with large sums of money. Reviewed on: 28th April 2025
Marjorie F's avatar
Marjorie F

In branch service review

5
Staff always informative and helpful. Reviewed on: 28th April 2025

In branch service review

5
No delay in answering the telephone. Very helpful staff not treated like an idiot for having no email - unlike banks. Reviewed on: 28th April 2025

In branch service review

5
Natalie was extremely friendly and helpful. She went above and beyond helping myself and sister opening an isa. Reviewed on: 28th April 2025

In branch service review

5
Rates slightly better at other society's but like customer service in branch. Reviewed on: 28th April 2025

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