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Darlington Building Society: Savings reviews

4.87
Based on 12,517 reviews, last reviewed 5th Aug 2026
57% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Everyone was very helpful Everyone was very helpful - couldn’t fault the attention Reviewed on: 5th August 2026
Linda Goldie's avatar
Linda Goldie

Latest lowest rating:

1

Wrong advice on saving money & tacking to long to re... Wrong advice on saving money & tacking to long to reply. Almost 3 weeks to check 1 form is to long Reviewed on: 25th June 2026
Nigel 's avatar
Nigel

About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12517)

Peace of mind savings

5
Easy to arrange our savings, with helpful cheerful staff, who explain fully all t&c’s . Appointments on time , good product choice.. Nice return on investments.. Will keep using and investing. local branch too. Well done Reviewed on: 2nd July 2026

After a mix up transferring our expired ISA

5
After a mix up transferring our expired ISA into a new ISA we went into branch to sort out certificates and close and open new accounts to get the best value for our savings. Vickie at the Northallerton Branch was extremely helpful and patient in sorting out our finances. Reviewed on: 1st July 2026

Northallerton branch

5
The ladies in your Northallerton branch are very professional, helpful and easy to converse with. I found on my last 2 visits both ladies put me at ease. Much appreciated. Reviewed on: 30th June 2026

Darlington Building Society - a great local company

4
The staff at Darlington Building Society are always very friendly, helpful and efficient. It has a real community feel about it whilst also providing good rates on savings products. Reviewed on: 29th June 2026

Friendly approachable staff

5
Friendly approachable staff member Louise put me at ease and explained everything clearly including what will happen next steps with ISA and opening new account Reviewed on: 29th June 2026

Great staff and I wouldn’t go anywhere else

5
Great staff and I wouldn’t go anywhere else Reviewed on: 29th June 2026

Very pleasant meeting enabled me to achieve what I w...

5
Very pleasant meeting enabled me to achieve what I wanted. Reviewed on: 29th June 2026

Extremely helpful advisor.

5
Extremely helpful advisor. .Friendly atmosphere. Pleasant surroundings. Reviewed on: 27th June 2026

Wrong advice on saving money & tacking to long to re...

1
Wrong advice on saving money & tacking to long to reply. Almost 3 weeks to check 1 form is to long Reviewed on: 25th June 2026

My feelings.

5
Product good, could be better. Service excellent. Reviewed on: 25th June 2026

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