Smart Money People Logo

Darlington Building Society: Savings reviews

4.90
Based on 12,458 reviews, last reviewed 25th Apr 2026
36% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Nominated Account Understood my query advised solution & advised when resolved all within 10 minutes Reviewed on: 25th April 2026
Gary R's avatar
Gary R

Latest lowest rating:

2

Inconvenient and inaccessible at customer cost! After an initial positive experience with DBS, I am shocked that since Jan 2026 they no longer have card machines in their buildings!? This makes it i... Read more Reviewed on: 17th April 2026
PF's avatar
PF

About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

Review Darlington Building Society: Savings now

Help others make smarter decisions by sharing your own experience. Write a review

Darlington Building Society Savings reviews (12458)

5 star customer service

5
Friendly easy to talk too local, competitive rates Reviewed on: 27th March 2026

Good products and friendly service .

5
Good products and friendly service .. So nice to talk to someone face to face. Reviewed on: 27th March 2026

A competitive local Building Society

5
I have a savings account with the Darlington Building Society. It was easy to set up online and offers a competitive rate of return. The fact that the Darlington is local with local branches is a real plus. Reviewed on: 27th March 2026

Very professional,all staff have patience and caring...

5
Very professional,all staff have patience and caring attitude. Reviewed on: 27th March 2026

Amazing Staff

5
The staff at Stockton High Street are so helpful, polite and care about your money. Always so happy to see you. Reviewed on: 27th March 2026

I’m always very happy with the service from Darlingt...

5
I’m always very happy with the service from Darlington DBS, the staff are always very helpful and kind. Reviewed on: 27th March 2026

Easy to use website, and efficient helpful person wh...

5
Easy to use website, and efficient helpful person who dealt with an enquiry I made over the phone Reviewed on: 27th March 2026

Good service and reliable banking.

5
Easy to set up an account. Excellent savings choices and reliable accounts. Very pleased with the service. Reviewed on: 27th March 2026

Very Happy

5
Good. Very pleased. No issues. Reviewed on: 27th March 2026

Friendly & approachable

5
Friendly, approachable and make me feel valued as a person Reviewed on: 27th March 2026

Do you have a different Darlington Building Society product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Want to see more from Darlington Building Society?

    View all products