Write a review

Newsletter

Go to business site

Darlington Building Society: Savings reviews

Name: Savings
Rating: 4.86 (12552 reviews)

View other Darlington Building Society products

4.86

Based on 12,551 reviews, last reviewed 28th Sep 2026

72% increase in 5 star reviews

in the past 90 days

67% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Excellent Building Society Easy to get an appointment and got excellent service from Chantell. Smart, comfortable premises and welcoming atmosphere. Reviewed on: 28th September 2026

Latest lowest rating:

1

Site poor and customer service unhelpful. elp except... Site poor and customer service unable to help except by telephone during office hours which unsuitable for working people. Email responses automatic t... Read more Reviewed on: 3rd September 2026

Visit provider site Read all reviews Write a review

About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

Review Darlington Building Society: Savings now

Help others make smarter decisions by sharing your own experience.

Write a review

Darlington Building Society Savings reviews (12552)

Knowledgeable reviewer.

The person conducting the review was very knowledgeable and made all the relevant information perfectly clear. Reviewed on: 14th August 2026

I consider it totally unnecessary to have to make an...

I consider it totally unnecessary to have to make an appointment to change from 1 type of account to another. As an existing customer I do not need to sit through a 3 minute video telling me about the society. The product is fine but when the term finishes I shall not go through the same procedure again, I shall move to an alternative Building Society Reviewed on: 14th August 2026

I received an excellent service this morning!

I received an excellent service this morning! Simon was very helpful, patient and explained everything in an easy to understand manner. Nothing appeared too much trouble and I was not rushed. He has a lovely friendly sense of humour which enhanced a positive experience. Thank you! Reviewed on: 14th August 2026

Easy and understanding professional

Easy and understanding professional Reviewed on: 7th August 2026

We were able to achieve our objectives.

We were able to achieve our objectives. Reviewed on: 6th August 2026

Everyone was very helpful

Everyone was very helpful - couldn’t fault the attention Reviewed on: 5th August 2026

Pleasant experience.

Very helpful and patient young man who was very knowledgeable and friendly. Answered all our questions clearly. Reviewed on: 4th August 2026

Excellent customer service today

Excellent customer service today when enquiring about a savings account,All questions answered and great advice received about other products you have within the building society.. Reviewed on: 4th August 2026

Job done

Friendly approachable staff, good product Reviewed on: 3rd August 2026

Was mis-sold an ISA not told that once I had opened...

Was mis-sold an ISA not told that once I had opened it NO more deposits for two years. Reviewed on: 3rd August 2026

Do you have a different Darlington Building Society product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Fixed term savings
from thisbank 4.58 from 211 reviews
Savings
from Commsave Credit Union 4.21 from 4 reviews
Limited Access Saver
from Nationwide 4.26 from 12 reviews

Want to see more from Darlington Building Society?

Mortgages
from Darlington Building Society 4.77 from 970 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub