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Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.92
Based on 10,093 reviews, last reviewed 30th Mar 2025
41% increase in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Great service I am in the third year of a three year ISA which has given a top rate. The communications from Darlington BS keep me well informed and I have updated ... Read more Reviewed on: 30th March 2025
John M's avatar
John M

Latest lowest rating:

1

In branch service review I used to use the Yarm branch on a Saturday. I was very angry when the branch opening times changed. There are nearly always long queues at the Darlin... Read more Reviewed on: 19th February 2025
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Darlington Building Society savings reviews can help you to find out more about life at Darlington Building Society. How easy is it to contact Darlington Building Society? And how friendly are they? Our Darlington Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Darlington Building Society Savings reviews (10093)

Interest Rate Loss

4
I went 'online' to renew our maturing Fixed Rate Saver. After completing most of the application form, I found that it did not allow me to open as a joint account, as my maturing account. I rang them and they said I would have to go into a branch to sort. In doing this, and the few days it took, I lost. 0.25% on the interest rate on a 2 year term. Reviewed on: 27th March 2025
John S's avatar
John S

A Building Society We Want

5
Welcoming, pleasant, knowledgeable staff. Retaining high street presence with physical passbook. Reviewed on: 27th March 2025
Decka's avatar
Decka

Excellent customer service and very knowledgeable st...

5
Excellent customer service and very knowledgeable staff and nothing is never a problem and you never feel rushed Reviewed on: 27th March 2025
Georgina V's avatar
Georgina V

Isa account

5
We opened a isa we transferred our money from virgin bank. Had a bit of trouble doing so. But Tom from Stockton helped us all the way Reviewed on: 27th March 2025
Kathryn A's avatar
Kathryn A

All the help I needed with an ISA

5
I contacted the Society using the local phone number on the website, and spoke to Simon McCabe about an ISA. He was very helpful and talked me through the whole process of applying for an ISA online, and transferring funds from a previous ISA. Although it took a little while, he was very patient and polite, and guided me through the whole processes. Nothing was too much trouble, and he was able to advise me to move the funds from the previous ISA, which had a lower interest rate, in order to take advantage of the better interest rate in the new ISA. He also helped me to set up an online account so that I can easily keep track of the money I've invested with DBS. He was knowledgeable and very helpful. Top marks! Reviewed on: 20th March 2025
Heather B's avatar
Heather B

Good range of saving products to choose from.

5
Good range of saving products to choose from. Reviewed on: 6th March 2025
Terence F's avatar
Terence F

Accessible

5
Lovely staff. An office on the High Street! Reviewed on: 6th March 2025
Hilary G's avatar
Hilary G

Friendly staff and efficient customer service

5
We were very pleased with the excellent customer service we received this week. The lady we spoke to was very polite and ensured that we understood the advice she gave us. Thank you for the friendly and efficient help. Reviewed on: 1st March 2025
Wendy's avatar
Wendy

In branch service review

5
Excellent service. Friendly, helpful staff. Convenient. Reviewed on: 28th February 2025

In branch service review

5
Been with this Society for years. Highly satisfied!!. Reviewed on: 28th February 2025

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