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Darlington Building Society: Savings reviews

Name: Savings
Rating: 4.88 (12475 reviews)

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4.88

Based on 12,475 reviews, last reviewed 20th Jun 2026

70% decrease in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Pleasant and efficient face to face meeting. It was a pleasant and efficient face to face meeting with Chantelle Stephenson who arranged transfer of 65.5K ISA from Santander and arranged an addit... Read more Reviewed on: 20th June 2026

Latest lowest rating:

1

Woeful communication We had a face to face to alert DBS to our new current account bank as recipient of interest plus full amount of a 1 yr bond. We have been DBS members ... Read more Reviewed on: 1st June 2026

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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12475)

Outstanding service

Vicky is a superstar. She explains everything in a very clear way and goes the extra mile. She is proactive and you come away feeling cared for an valued. Would highly recommend the building society. She needs to be cloned! Reviewed on: 17th April 2026

Excellent staff in the branches.

Excellent staff in the branches. Continuing availability of good quality branch-based products as opposed to focusing on online products, unlike certain other Societies. Locally owned, but national availability. Reviewed on: 16th April 2026

simon mccabe phone call

spoke to simon mccabe on the phone in relation to opening a new savings accounts and potentially a new isa in which he arranged an appoitnment for me as was the most helpful person i have dealt with since dealing with darlington building soceity Reviewed on: 16th April 2026

Fast and efficient response to queries,as always.

Fast and efficient response to queries,as always. A great pity that the cash ISA rates are so low. Reviewed on: 16th April 2026

Good rates and great service

Darlington BS has some good rates for savings and the app is easy to use. I locked myself out of my online account and had to call for assistance. The agent, Simon, was quick to answer the call and gave useful relevant information. Problem solved quickly and efficiently in a friendly manner. Reviewed on: 14th April 2026

I recently phoned as I was having difficulty registe...

I recently phoned as I was having difficulty registering for online banking and spoke to Simon who was very helpful, he not inly helped me register FF or online banking, he also stayed while iwent through the process of applying for an account. Very calm, patient, and helpful. Credit to Darlington BS. Reviewed on: 12th April 2026

Excellent service and always be friendly

Excellent service and always be friendly Reviewed on: 9th April 2026

Great service for an octogenarian

Great service for an octogenarian who is useless with technology and with DBS can have to face to face discussions to help with savings. Thankyou. Reviewed on: 5th April 2026

Superb local service and care

Since I opened my account at Darlington Building Society I have received excellent service at my local branch. My elderly Mum & my in laws have also switched accounts and receive excellent service and support. I also opened junior savings accounts for my children. All generations of my family receiving excellent, local service and support with our savings. Reviewed on: 2nd April 2026

DARLINGTON BUILDING SOCIETY AT YARM IS GREAT,

DARLINGTON BUILDING SOCIETY AT YARM IS GREAT, STAFF, LOCATION AND SAVINGS ALL SUPER. THANKYOU! Reviewed on: 31st March 2026

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