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Darlington Building Society: Savings reviews

Name: Savings
Rating: 4.87 (12517 reviews)

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4.87

Based on 12,517 reviews, last reviewed 5th Aug 2026

57% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Everyone was very helpful Everyone was very helpful - couldn’t fault the attention Reviewed on: 5th August 2026

Latest lowest rating:

1

Wrong advice on saving money & tacking to long to re... Wrong advice on saving money & tacking to long to reply. Almost 3 weeks to check 1 form is to long Reviewed on: 25th June 2026

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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12517)

Everyone was very helpful

Everyone was very helpful - couldn’t fault the attention Reviewed on: 5th August 2026

Pleasant experience.

Very helpful and patient young man who was very knowledgeable and friendly. Answered all our questions clearly. Reviewed on: 4th August 2026

Excellent customer service today

Excellent customer service today when enquiring about a savings account,All questions answered and great advice received about other products you have within the building society.. Reviewed on: 4th August 2026

Job done

Friendly approachable staff, good product Reviewed on: 3rd August 2026

Was mis-sold an ISA not told that once I had opened...

Was mis-sold an ISA not told that once I had opened it NO more deposits for two years. Reviewed on: 3rd August 2026

Holly was very helpful

Holly was very helpful and ensured that I understood the products and that they would meet my needs and then processed the accounts for me Reviewed on: 2nd August 2026

Simon in customer support, is a credit to you

Simon in customer support was very professional and knew I was anxious after visiting the Bishop Auckland branch (with new staff who did not understand my anxiety); he was brilliant and a credit to the society. Reviewed on: 1st August 2026

Friendly staff, with a prompt greeting.

Friendly staff, with a prompt greeting. Knowledgeable and helpful, nothing was too much trouble. Happy to progress at my pace and not at all officious.. Reviewed on: 29th July 2026

Friendly and accommodating staff.

Friendly and accommodating staff. Reviewed on: 28th July 2026

.ISA maturity

Gary gave full explanation of products and very helpful in rolling our ISA's forward Reviewed on: 27th July 2026

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