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Anna M

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Review of the ASDA Money, Credit Card:

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Top marks from me!

I’ve had my Asda Money card for well over a year and I’m delighted with it. I use it as my every day card and, aside from finding their processing of transactions to the account a bit slow (although it has improved this year), I’d consider it one of the least problematic cards I’ve ever had, and I’ve had them all! It would be nice to be able to apply for a credit limit increase, rather than having to wait for an auto one, but the pros of this card far outweigh the minor cons. Not everyone’s experience is bad! Reviewed on: 7th December 2024

Review of the Emergency Assist, Breakdown Cover:

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AVOID, AVOID, AVOID

Don’t say you weren’t warned if you sign up for EA’s breakdown cover. Read all the negative reviews on the internet, there are plenty of them - multiple cases of people left stranded after breaking down and EA finding ridiculous excuses not to send someone out. Their policy wordings are ambiguous to say the least, and in some examples completely contradict what EA advertise as being covered. If you contact them, and are lucky enough to get a response, you’ll find they can’t answer straight questions about their policy cover because they literally seem to make the rules up as they go along. Read up on the Haime family who are heavily involved with this company, my complaint was responded to by one of them after I went to Resolver to get them to stop ignoring my complaint, aren’t I the lucky one! The Directors, past and present, have been involved with multiple dissolved companies, and I’m in no doubt that this company will head the same way. No company can survive the amount of complaints and negativity this one gets. If you work for this company, your soul must be destroyed - do yourself a favour and find a job with a company that has decent morals and ethics, EA definitely do NOT! Shocking company. Reviewed on: 11th April 2024

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