My husband and I had been told we would need a high deposit because of his poor credit by other mortgage companies when we began... My husband and I had been told we would need a high deposit because of his poor credit by other mortgage companies when we began looking at the possibility of a mortgage back in January. We had almost given up hope until we spoke to Gary Andrews (mortgage advisor) who was incredibly helpful from start to finish. Gary was very responsive to all of my daft questions and concerns throughout the process and was always very patient and knowledgeable. We had our mortgage offer today (November) via post and are absolutely ecstatic. I would highly recommend them, especially Gary! Read more Read less

Avoid using these time wasters. Had a mortgage approved with absolutely no issues for a holiday let mortgage. We explained at the start of the... Avoid using these time wasters. Had a mortgage approved with absolutely no issues for a holiday let mortgage. We explained at the start of the process we were looking to maximise our income and wanted a cottage that needed a small amount of renovating so that we could not only make money from the rent but also increase the value of the property. This they said was not an issue. However After a month or so of looking and offers they rejected any property we put an offer on based on the most ridiculous things (one was rejected as it was next to a church and had a small graveyard!). When I pushed them they eventually admitted they didn’t want us to get a house that required work and we had to go and find one that was already renovated. Do not use them don’t waste your time with them. Read more Read less

They did always know me right after telling the my name. Had no problem asking all my questions, and getting answers. Straightforward process

They helped me sort out my claim quickly and were always very friendly. It's nice that they are local to me too, and always have... They helped me sort out my claim quickly and were always very friendly. It's nice that they are local to me too, and always have someone who speaks excellent English on the other end of the phone. Read more Read less

It's easy being one of their savings customers.