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Marsden Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.32 (144 reviews)

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4.32

Based on 144 reviews, last reviewed 7th Aug 2026

100% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

81%

Latest highest rating:

5

Our mortgage application experience was positive. Our mortgage application experience was positive throughout. We were kept informed in a timely manner and also had a good outcome. Reviewed on: 6th August 2026

Latest lowest rating:

1

6 months and I still haven't finalised the mortgage. 6 months and I still haven't finalised the mortgage. The biggest issue here is Marsden contract LMS, who in turn contract a Law firm. In this case Hen... Read more Reviewed on: 7th August 2026

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About this product

Marsden Building Society work with Mortgage Advice Bureau who have access to thousands of products from over 90 lenders.

New customers can’t apply directly for a mortgage with Marsden Building Society. If you’re an existing customer, you can use the rate switch service to apply for a new mortgage.

Marsden Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used the Marsden before, you can also leave a review and share your experience.

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Marsden Building Society Mortgages reviews (144)

Efficient service

Very good. Questions answered promptly. Polite Reviewed on: 30th August 2022

Excellent Service

My interaction with Marsden staff has been very professional and expedient. Great experience thus far Reviewed on: 15th June 2022

Great Building Society to deal with

It's been a great experience, as simple as I suppose it could be to apply for a mortgage but what's more important is that we've received a great offer from them. Reviewed on: 20th May 2022

Ultra Satisfied

A very straightforward application experience with no "left field' demands for additional information/paperwork and a speedy process after the survey undertaken. Reviewed on: 11th May 2022

Very fast pace and competitive price.

Marsden make the process of obtaining a mortgage easy. Given the circumstances of being an expat, I thought the process would be difficult. Marsden made the process easy by providing clear instructions and having a great understanding of my circumstances living and working abroad. I highly recommend Marsden building society Reviewed on: 5th May 2022

Marsden Building Society Branch Review

It would be good to have online web access for mortgage only accounts. Plus it would be helpful to have more regular mortgage statements. Annual statements are not convenient, monthly (online) would be better, thanks. Reviewed on: 30th April 2022

Excellent service

We were very impressed with the attitude and efficiency of the Marsden Building Society. Their staff were approachable, helpful and responded promptly to our emails. We received regular updates during the application process too. Reviewed on: 25th April 2022

Great customer service

I have been impressed with The Marsden Building Society because it is easy to speak to some-one on the telephone re any concerns/questions, not something readily available these days. The website was easy to negotiate and use also, but good to have some personal service if required. Reviewed on: 4th April 2022

Excellent, excellent, excellent!

This building society is brilliant. The staff are always very polite and very helpful, no matter how trivial your request. I cannot fault them in any respect. So well done! Reviewed on: 1st April 2022

Kirsty Webster/Reggio case

the whole process was eay and straight forward well done Marsden Building Society and thank you Kirsty Reviewed on: 24th March 2022

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