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Marsden Building Society: Mortgages reviews

View other Marsden Building Society products
4.65
Based on 117 reviews, last reviewed 30th Jun 2025
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Latest highest rating:

5

Very supportive and efficient process The adviser was excellent. Attentive and clear, patient and supportive. Totally reliable regarding call times. Although the process was quite exhausti... Read more Reviewed on: 30th June 2025
Peter G's avatar
Peter G

Latest lowest rating:

1

Final stages of taking a holiday let mortgage with Marsden BS - most frustrating and laborious re-mortgage ever! Started the (should have been) straight forward re-mortgage four months ago. It's a very ordinary terraced house in a decent area worth £400k borr... Read more Reviewed on: 21st November 2023
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Emma
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About this product

Marsden Building Society work with Mortgage Advice Bureau who have access to thousands of products from over 90 lenders.

New customers can’t apply directly for a mortgage with Marsden Building Society. If you’re an existing customer, you can use the rate switch service to apply for a new mortgage.

Marsden Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used the Marsden before, you can also leave a review and share your experience.

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Marsden Building Society Mortgages reviews (117)

Job well done

5
I'm a "mature" borrower. The online processes adopted due to Covid constraints were easy to follow. The offer to extend my mortgage was attractive and made me feel valued. Well done Marsden and Thank You! Reviewed on: 21st April 2021
Mortgage customer's avatar
Mortgage customer

Mortgage review

5
Excellent communication, good range of products Reviewed on: 20th April 2021
Mortgage customer's avatar
Mortgage customer

Helpful and responsive

5
I have dealt with the Marsden a couple of time on the phone and they were very friendly, reassuring and helpful - thank you! Reviewed on: 19th April 2021
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Mortgage customer

Mortgage review

5
No frills, no waste of money, staff have been very friendly when need for contact, Online info clear Reviewed on: 18th April 2021
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Mortgage customer

good to deal with

4
always found the staff friendly and helpful and the mortgage products good Reviewed on: 14th April 2021
Mortgage customer's avatar
Mortgage customer

Mortgage review

5
Very timely email communication and responses to queries, Clear helpful, informative when made telephone enquiries Reviewed on: 14th April 2021
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Mortgage customer

Full marks Marsden!

5
Staff at Marsden have always been very efficient, helpful & courteous in each dealing I’ve had with them over many years. Reviewed on: 11th April 2021
Mortgage customer's avatar
Mortgage customer

Mortgage review

5
Dont know, only even had good help and support by reptionist, and representive, excellent, thank you Reviewed on: 8th April 2021
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Mortgage customer

Mortgage review

5
The fact that you care for older customers (retired) who still have needs/plans to help live a full and happy life Reviewed on: 7th April 2021
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Mortgage customer

Mortgage review

4
It seems a very good BS always been helpful when I have called by telephone. Nice and polite staff Reviewed on: 5th April 2021
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Mortgage customer

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