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Marsden Building Society: Mortgages reviews

View other Marsden Building Society products
4.33
Based on 144 reviews, last reviewed 7th Aug 2026
100% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
81%
See only 4 star reviews
9%
See only 3 star reviews
6%
See only 2 star reviews
2%
See only 1 star reviews
3%

Latest highest rating:

5

Our mortgage application experience was positive. Our mortgage application experience was positive throughout. We were kept informed in a timely manner and also had a good outcome. Reviewed on: 6th August 2026
Peter B's avatar
Peter B

Latest lowest rating:

1

6 months and I still haven't finalised the mortgage. 6 months and I still haven't finalised the mortgage. The biggest issue here is Marsden contract LMS, who in turn contract a Law firm. In this case Hen... Read more Reviewed on: 7th August 2026
William R's avatar
William R
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About this product

Marsden Building Society work with Mortgage Advice Bureau who have access to thousands of products from over 90 lenders.

New customers can’t apply directly for a mortgage with Marsden Building Society. If you’re an existing customer, you can use the rate switch service to apply for a new mortgage.

Marsden Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used the Marsden before, you can also leave a review and share your experience.

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Marsden Building Society Mortgages reviews (144)

Mortgage review

5
No frills, no waste of money, staff have been very friendly when need for contact, Online info clear Reviewed on: 18th April 2021
Mortgage customer's avatar
Mortgage customer

good to deal with

4
always found the staff friendly and helpful and the mortgage products good Reviewed on: 14th April 2021
Mortgage customer's avatar
Mortgage customer

Mortgage review

5
Very timely email communication and responses to queries, Clear helpful, informative when made telephone enquiries Reviewed on: 14th April 2021
Mortgage customer's avatar
Mortgage customer

Full marks Marsden!

5
Staff at Marsden have always been very efficient, helpful & courteous in each dealing I’ve had with them over many years. Reviewed on: 11th April 2021
Mortgage customer's avatar
Mortgage customer

Mortgage review

5
Dont know, only even had good help and support by reptionist, and representive, excellent, thank you Reviewed on: 8th April 2021
Mortgage customer's avatar
Mortgage customer

Mortgage review

5
The fact that you care for older customers (retired) who still have needs/plans to help live a full and happy life Reviewed on: 7th April 2021
Mortgage customer's avatar
Mortgage customer

Mortgage review

4
It seems a very good BS always been helpful when I have called by telephone. Nice and polite staff Reviewed on: 5th April 2021
Mortgage customer's avatar
Mortgage customer

Small is always better

5
Marsden is one of the few Building Societies which provide mortgages for senior citizens who wish to movehomes in later life. I am very happy with the service I have received from the Society which, because it is relatively small, can provide a more personal service to its customers. Reviewed on: 1st April 2021
Mortgage customer's avatar
Mortgage customer

Mortgage review

4
Im new to your company so my view is very positive and happy so far Reviewed on: 1st April 2021
Mortgage customer's avatar
Mortgage customer

Wonderful service following COVID

5
To be contacted and given a new product has been fabulous, taken the `"financial pressure" off after the most difficult year. Reviewed on: 31st March 2021
Mortgage customer's avatar
Mortgage customer

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