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Marsden Building Society: Mortgages reviews

View other Marsden Building Society products
4.65
Based on 134 reviews, last reviewed 3rd Apr 2026
25% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
82%
See only 4 star reviews
10%
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4%
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2%
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2%

Latest highest rating:

5

Excellent Service Everyone has always been so helpful at the Marsden and communications with all the Advisers has been pleasant and efficient throughout . Highly recomm... Read more Reviewed on: 3rd April 2026
Maryanne Smith's avatar
Maryanne Smith

Latest lowest rating:

2

This was a terrible application process. This was a terrible application process. So many inaccuracies (lies even), errors on info provided by The Marden, over 4.5 months process and abysmal... Read more Reviewed on: 5th January 2026
Chris C's avatar
Chris C
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About this product

Marsden Building Society work with Mortgage Advice Bureau who have access to thousands of products from over 90 lenders.

New customers can’t apply directly for a mortgage with Marsden Building Society. If you’re an existing customer, you can use the rate switch service to apply for a new mortgage.

Marsden Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used the Marsden before, you can also leave a review and share your experience.

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Marsden Building Society Mortgages reviews (134)

Mortgage review

5
No frills, no waste of money, staff have been very friendly when need for contact, Online info clear Reviewed on: 18th April 2021
Mortgage customer's avatar
Mortgage customer

good to deal with

4
always found the staff friendly and helpful and the mortgage products good Reviewed on: 14th April 2021
Mortgage customer's avatar
Mortgage customer

Mortgage review

5
Very timely email communication and responses to queries, Clear helpful, informative when made telephone enquiries Reviewed on: 14th April 2021
Mortgage customer's avatar
Mortgage customer

Full marks Marsden!

5
Staff at Marsden have always been very efficient, helpful & courteous in each dealing I’ve had with them over many years. Reviewed on: 11th April 2021
Mortgage customer's avatar
Mortgage customer

Mortgage review

5
Dont know, only even had good help and support by reptionist, and representive, excellent, thank you Reviewed on: 8th April 2021
Mortgage customer's avatar
Mortgage customer

Mortgage review

5
The fact that you care for older customers (retired) who still have needs/plans to help live a full and happy life Reviewed on: 7th April 2021
Mortgage customer's avatar
Mortgage customer

Mortgage review

4
It seems a very good BS always been helpful when I have called by telephone. Nice and polite staff Reviewed on: 5th April 2021
Mortgage customer's avatar
Mortgage customer

Small is always better

5
Marsden is one of the few Building Societies which provide mortgages for senior citizens who wish to movehomes in later life. I am very happy with the service I have received from the Society which, because it is relatively small, can provide a more personal service to its customers. Reviewed on: 1st April 2021
Mortgage customer's avatar
Mortgage customer

Mortgage review

4
Im new to your company so my view is very positive and happy so far Reviewed on: 1st April 2021
Mortgage customer's avatar
Mortgage customer

Wonderful service following COVID

5
To be contacted and given a new product has been fabulous, taken the `"financial pressure" off after the most difficult year. Reviewed on: 31st March 2021
Mortgage customer's avatar
Mortgage customer

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