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Marsden Building Society: Mortgages reviews

View other Marsden Building Society products
4.48
Based on 139 reviews, last reviewed 6th Jun 2026
17% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
82%
See only 4 star reviews
9%
See only 3 star reviews
5%
See only 2 star reviews
2%
See only 1 star reviews
2%

Latest highest rating:

5

Diligent and great communication Diligent and great communication Reviewed on: 6th June 2026
Jason B's avatar
Jason B

Latest lowest rating:

2

This was a terrible application process. This was a terrible application process. So many inaccuracies (lies even), errors on info provided by The Marden, over 4.5 months process and abysmal... Read more Reviewed on: 5th January 2026
Chris C's avatar
Chris C
Visit provider site Read all reviews Write a review

About this product

Marsden Building Society work with Mortgage Advice Bureau who have access to thousands of products from over 90 lenders.

New customers can’t apply directly for a mortgage with Marsden Building Society. If you’re an existing customer, you can use the rate switch service to apply for a new mortgage.

Marsden Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used the Marsden before, you can also leave a review and share your experience.

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Marsden Building Society Mortgages reviews (139)

Mortgage review

5
It was straightforward to get a mortgage. And they have kept in touch since then Reviewed on: 24th April 2021
Mortgage customer's avatar
Mortgage customer

Mortgage review

5
Recognising that retired people with solid increasing pensions are your safest borrowers. If they need a lifetime loan allow it. To stop it at 85 is pathetic. Shows lack of undestanding skills. And outstanding loan (mortgage) reduces inheritance tax as well Reviewed on: 22nd April 2021
Mortgage customer's avatar
Mortgage customer

Job well done

5
I'm a "mature" borrower. The online processes adopted due to Covid constraints were easy to follow. The offer to extend my mortgage was attractive and made me feel valued. Well done Marsden and Thank You! Reviewed on: 21st April 2021
Mortgage customer's avatar
Mortgage customer

Mortgage review

5
Excellent communication, good range of products Reviewed on: 20th April 2021
Mortgage customer's avatar
Mortgage customer

Helpful and responsive

5
I have dealt with the Marsden a couple of time on the phone and they were very friendly, reassuring and helpful - thank you! Reviewed on: 19th April 2021
Mortgage customer's avatar
Mortgage customer

Mortgage review

5
No frills, no waste of money, staff have been very friendly when need for contact, Online info clear Reviewed on: 18th April 2021
Mortgage customer's avatar
Mortgage customer

good to deal with

4
always found the staff friendly and helpful and the mortgage products good Reviewed on: 14th April 2021
Mortgage customer's avatar
Mortgage customer

Mortgage review

5
Very timely email communication and responses to queries, Clear helpful, informative when made telephone enquiries Reviewed on: 14th April 2021
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Mortgage customer

Full marks Marsden!

5
Staff at Marsden have always been very efficient, helpful & courteous in each dealing I’ve had with them over many years. Reviewed on: 11th April 2021
Mortgage customer's avatar
Mortgage customer

Mortgage review

5
Dont know, only even had good help and support by reptionist, and representive, excellent, thank you Reviewed on: 8th April 2021
Mortgage customer's avatar
Mortgage customer

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