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Marsden Building Society: Mortgages reviews

View other Marsden Building Society products
4.32
Based on 144 reviews, last reviewed 7th Aug 2026
100% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
81%
See only 4 star reviews
9%
See only 3 star reviews
6%
See only 2 star reviews
2%
See only 1 star reviews
3%

Latest highest rating:

5

Our mortgage application experience was positive. Our mortgage application experience was positive throughout. We were kept informed in a timely manner and also had a good outcome. Reviewed on: 6th August 2026
Peter B's avatar
Peter B

Latest lowest rating:

1

6 months and I still haven't finalised the mortgage. 6 months and I still haven't finalised the mortgage. The biggest issue here is Marsden contract LMS, who in turn contract a Law firm. In this case Hen... Read more Reviewed on: 7th August 2026
William R's avatar
William R
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About this product

Marsden Building Society work with Mortgage Advice Bureau who have access to thousands of products from over 90 lenders.

New customers can’t apply directly for a mortgage with Marsden Building Society. If you’re an existing customer, you can use the rate switch service to apply for a new mortgage.

Marsden Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used the Marsden before, you can also leave a review and share your experience.

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Marsden Building Society Mortgages reviews (144)

Excellent servive speedily delivered

5
The period from application to offer was very swift and the requests for information were very clear. The whole process was much less painful than expected. Reviewed on: 27th August 2021
MBS Member Feedback's avatar
MBS Member Feedback

Mortgage review

5
Personal attention when making a phone call. Being a mortgage advisor service is key and i happen to have my own mortgage in retirement Reviewed on: 30th April 2021
Mortgage customer's avatar
Mortgage customer

Mortgage review

5
Friendly personal service by poeple (staff) who know whay you want and how you can obtain Reviewed on: 29th April 2021
Mortgage customer's avatar
Mortgage customer

Overseas Borrower Rates

4
Glad the Marsden in a BS that will extend a mortgage to ex-pats, but I find it hard to see how the Society can justify the interest rates it charges us. Why oh why are they so much higher than for domestic customers. Reviewed on: 27th April 2021
Mortgage customer's avatar
Mortgage customer

Mortgage review

5
Good service on both times we have a mortgage with you Reviewed on: 25th April 2021
Mortgage customer's avatar
Mortgage customer

Mortgage review

5
It was straightforward to get a mortgage. And they have kept in touch since then Reviewed on: 24th April 2021
Mortgage customer's avatar
Mortgage customer

Mortgage review

5
Recognising that retired people with solid increasing pensions are your safest borrowers. If they need a lifetime loan allow it. To stop it at 85 is pathetic. Shows lack of undestanding skills. And outstanding loan (mortgage) reduces inheritance tax as well Reviewed on: 22nd April 2021
Mortgage customer's avatar
Mortgage customer

Job well done

5
I'm a "mature" borrower. The online processes adopted due to Covid constraints were easy to follow. The offer to extend my mortgage was attractive and made me feel valued. Well done Marsden and Thank You! Reviewed on: 21st April 2021
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Mortgage customer

Mortgage review

5
Excellent communication, good range of products Reviewed on: 20th April 2021
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Mortgage customer

Helpful and responsive

5
I have dealt with the Marsden a couple of time on the phone and they were very friendly, reassuring and helpful - thank you! Reviewed on: 19th April 2021
Mortgage customer's avatar
Mortgage customer

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