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Marsden Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.48 (139 reviews)

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4.48

Based on 139 reviews, last reviewed 6th Jun 2026

17% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

82%

Latest highest rating:

5

Diligent and great communication Diligent and great communication Reviewed on: 6th June 2026

Latest lowest rating:

2

This was a terrible application process. This was a terrible application process. So many inaccuracies (lies even), errors on info provided by The Marden, over 4.5 months process and abysmal... Read more Reviewed on: 5th January 2026

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About this product

Marsden Building Society work with Mortgage Advice Bureau who have access to thousands of products from over 90 lenders.

New customers can’t apply directly for a mortgage with Marsden Building Society. If you’re an existing customer, you can use the rate switch service to apply for a new mortgage.

Marsden Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used the Marsden before, you can also leave a review and share your experience.

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Marsden Building Society Mortgages reviews (139)

Ran smoothly from start to finish!

Ran smoothly from start to finish! Reviewed on: 4th February 2025

Mortgage for Expats

In 2020 Marsden were one of the few UK lenders willing to offer mortgages to Expats, who were looking to re-purchase a home in the UK (which became a necessity post Brexit). Rates were competitive and lending criteria was sensible. Reviewed on: 3rd February 2025

Good products and helpful, responsive staff.

Very good products and helpful, responsive staff have made all the difference in choosing our mortgage with the Marsden BS. Reviewed on: 3rd February 2025

We had difficulty getting a mortgage five years ago...

We had difficulty getting a mortgage five years ago when I was 75 years old, but the Marsden came to our rescue. Their customer service has been speedy, helpful and flexible when needed. Reviewed on: 30th January 2025

Have a fixed interest rate mortgage which is very co...

Have a fixed interest rate mortgage which is very competitive. Giving regular updates and notifications Reviewed on: 29th January 2025

The Marsden team give you good options.

The Marsden are very good at giving one to one personal customer service. Their staff remember your name and circumstances. The product offered to us was perfect for our situation and was at a good interest rate too! Reviewed on: 28th January 2025

Just the mortgage I needed.

Just the mortgage I needed. I'm retired and needed an interest only mortgage which very few mortgage providers offer, Reviewed on: 28th January 2025

Amazingly personal experience from start to finish o...

Amazingly personal experience from start to finish of applying for and then renewing mortgage products. Extremely rare in this age of automation. I spoke to and corresponded with individuals at every step who made things easy and accessible. made me feel like I was being personally supported. Reviewed on: 28th January 2025

Brilliant.

Brilliant. As an overseas customer these guys have been brilliant in sorting new mortgage products. Reviewed on: 27th January 2025

Mortgage application was agreed quickly.

Mortgage application was agreed quickly. Since taking out the mortgage 3 years ago I can always get through quickly to the right person and he /she has always been able to help me. Reviewed on: 27th January 2025

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