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Marsden Building Society: Mortgages reviews

4.71
Based on 110 reviews, last reviewed 21st Mar 2025
1900% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
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10%
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3%
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2%
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Latest highest rating:

5

Ran smoothly from start to finish! Ran smoothly from start to finish! Reviewed on: 4th February 2025
Anne Gilbert's avatar
Anne Gilbert

Latest lowest rating:

1

Final stages of taking a holiday let mortgage with Marsden BS - most frustrating and laborious re-mortgage ever! Started the (should have been) straight forward re-mortgage four months ago. It's a very ordinary terraced house in a decent area worth £400k borr... Read more Reviewed on: 21st November 2023
Emma's avatar
Emma

About this product

Finding the right lender for your mortgage is a daunting process. At Smart Money People, we want to make this easier for you. We collect Marsden Building Society mortgage reviews to give you valuable insight into the lender.

Marsden Building Society is a mutual organisation that offers a range of mortgage products. If you’re unsure about any aspect of a mortgage product, always consult the lender or an independent advisor. It’s important to be confident with the terms, conditions and interest rates of the product before taking it out.

If you’re considering Marsden Building Society as your mortgage lender, learn more by reading our reviews. Find out what product borrowers have taken out and how satisfied they have been throughout the term. Learn about any pros and cons that existing customers have experienced with the Society. Read all of this and more in our Marsden Building Society mortgage reviews.

Do you have any experience with Marsden Building Society mortgages? Write a review on Smart Money People to help others just like you. Tell us which mortgage product you have and if you’re satisfied with your choice. Tell us about the application process: did the Society support you throughout it and make it easy to understand? Would you recommend the lender to family and friends? Write an honest Marsden Building Society mortgage review today. Together, we can help people like you make better financial decisions.

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Marsden Building Society Mortgages reviews (110)

Excellent prompt communications, very professional b...

5
Excellent prompt communications, very professional but friendly and helpful Reviewed on: 8th April 2024

Marsden Building Society

5
Friendly and professional Branch staff. Reviewed on: 14th March 2024

Great customer support, easy to understand where we...

5
Great customer support, easy to understand where we are and plan for the future. The staff are always very friendly and welcoming in our lovely local branch (and nice to actually have a physical branch to attend!) Reviewed on: 14th March 2024

Brilliant customer service

5
Excellent customer service and it was refreshing being able to speak to knowledgeable, helpful staff promptly over the telephone. They were very courteous and put you at ease about queries and concerns. Reviewed on: 1st March 2024

I started my mortgage with Marsden back in 2017 and...

5
I started my mortgage with Marsden back in 2017 and have had good experience since then. Switching and correspondence were always very easy. Reviewed on: 29th February 2024

The existing Mortgage rate switch is fast & efficient.

5
The existing Mortgage rate switch is fast & efficient. Any calls to the Marsden are always answered quickly and with clear and friendly advice. Reviewed on: 21st February 2024

Great customer service

5
My aunt had a mortgage with Marsden and sadly following a diagnosis with early onset dementia she had to move into a care home. I was able to manage her account through a dedicated support person and registering the power of attorney and managing the redemption following the sale was made so simple. I am so grateful to Wendy for her support at a really difficult time and praise their customer service. Reviewed on: 13th February 2024

Marsden Building Society Branch Review

5
I have previously used the Marsden for a mortgage and always had good service then. I would definitely recommend to others. Reviewed on: 31st January 2024

Excellent service

5
Very quick and efficient and keep you informed every step of the way. Reviewed on: 5th December 2023

Mortgage application for over 65yrs old

5
Exceptional service, kind and very thorough. There is a life for people over 65. I can't thank Marsden Building Society and every one who was involved Reviewed on: 30th November 2023

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