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Mansfield Building Society: Savings reviews

Name: Savings
Rating: 4.72 (1661 reviews)

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4.72

Based on 1,661 reviews, last reviewed 30th Aug 2026

64% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

77%

15%

Latest highest rating:

5

Always helpful and professional . Always helpful and professional . Have used them for many years. Very competitive with other banks and building society's Reviewed on: 30th August 2026

Verified source

Latest lowest rating:

1

Moved to NATIONWIDE 4.6% You're very good at accepting money but don't like giving it back. Reviewed on: 23rd June 2026

Verified source

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About this product

Mansfield Building Society have been offering savings accounts for over 150 years.

Accounts can be opened through the branch network, by post or online. Some accounts have a minimum deposit amount required to open them, with others you’ll need to deposit a minimum amount each month.

Mansfield Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Mansfield Building Society before, you can also leave a review and share your experience.

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Mansfield Building Society Savings reviews (1661)

The staff always greet you with a smile.

The staff always greet you with a smile. They give very good advice on various accounts and answer all questions asked. It is wonderful to enter a building society where you are treated as a valuable customer. Reviewed on: 19th July 2024

Arranged appointment

Staff were very good and welcoming and ensured I understood all the detail of the various savings accounts. I received genuine good customer care. Staff are a credit to the Society. Reviewed on: 19th July 2024

I closed my account.

I closed my account. The cashier wasn't sure if I would receive a penalty for closing my account, so she had to ask a colleague who wasn't sure either. I would think this is something that they should know. Reviewed on: 18th July 2024

Calls made, got clear answers. Second RSA opened

Calls made 1/ Explained my extant RSAhad 30 days notice. 2/ Confirmed I could have the newer RSA clarifying it had different ts&cs. Reviewed on: 18th July 2024

Contented pensioners

My wife and I have been members for many years and have always received excellent service. Reviewed on: 18th July 2024

Bridie O'Shea is a breath of fresh air.

Bridie O'Shea is a breath of fresh air. she is an asset to the company; extremely helpful and professional in her dealings. the only reason we are leaving is to attract a better interest rate and terms. it is a pity Mansfield could not offer a comparable product otherwise we would have stayed with Mansfield.if in the future Mansfield did, we would be back. Reviewed on: 21st June 2024

Beth was excellent and a credit to your business

Beth was excellent and a credit to your business Reviewed on: 18th June 2024

Service fine but rates now better elsewhere

Service fine but rates now better elsewhere Reviewed on: 8th June 2024

Always a nice welcome good customer service .

Always a nice welcome good customer service . Reviewed on: 7th June 2024

Easy to set up despite not being close enough to cal...

Easy to set up despite not being close enough to call in. Reviewed on: 7th June 2024

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