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Mansfield Building Society: Savings reviews

Name: Savings
Rating: 4.59 (1049 reviews)

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4.62

Based on 1,049 reviews, last reviewed 25th Sep 2025

51% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

76%

15%

Latest highest rating:

5

Changing Accounts The lady I spoke was very knowledgeable and dealt with changing accounts quickly and confidently. Reviewed on: 25th September 2025

Latest lowest rating:

1

Very slow and old fashioned. Very slow and old fashioned. IT systems are not good and need upgrading. Far too much reliance on paperwork Reviewed on: 21st January 2025

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About this product

The Mansfield Building Society savings reviews can help you to find out more about life at The Mansfield Building Society. How easy is it to contact The Mansfield Building Society? And how friendly are they? Our The Mansfield Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Mansfield Building Society Savings reviews (1049)

Opening a saving account

Excellent response. Pleasant staff. Lovely lady on the phone. My account was up and running very quickly. Well done. My grateful thanks. Kind regards. Reviewed on: 25th January 2021

Account opening.

Rapid response to my enquirery. So Very pleasant and helpful staff. My account was opened and my business was dealt with efficiently and quickly. The lady I spoke to on the phone was lovely. Thank you for your excellent service.. my kind regards to everyone.. Reviewed on: 25th January 2021

Good service over many years from helpful, friendly staff.

Tidying up our invested cash in our old age is the reason for closure rather than any dissatisfaction. The one little niggle I have was the prospect of having to pay £50 for the closure of 2 accounts by bank transfer, especially in current lockdown circumstances. Reviewed on: 18th January 2021

Professional with excellent values

The whole investing and opening account procedures were carried out professionally and with no unnecessary issues. A Building Society with old fashioned values in a modern diverse world Reviewed on: 11th January 2021

Excellent service

Opened a fixed term bond. Everyone helpful and very friendly. Reviewed on: 11th January 2021

Local branches

Easy to access the local branches which are pleasant and modern. Staff very helpful. Reviewed on: 11th January 2021

Opening fixed rate bond

Opening a fixed rate bond was effortless and very quick. Reviewed on: 7th January 2021

Good deals

Helpful staff pointing you in the right direction. Hard at moment to get deals like we used to get so well knowledgeable staff essential. Reviewed on: 14th December 2020

Difficult to open an account at MSB

I FOUND it difficult to open an account at MBS partly due to Covid 19. I had to either return home to fill in the application form or sit on a bench outside. I choose the latter as I live a fair distance away from the branch. Reviewed on: 7th December 2020

Reply from Mansfield Building Society Thank you for taking the time to complete our customer survey and providing your feedback, I’m so sorry to learn of your dissatisfaction. We would like the opportunity to look into this further for you, please contact us on 01623 676350 or email [email protected] and ask for Carole, Louise or Bridie. Response date: 8th December 2020

Very happy with the service provided.

Just very happy to be able to talk to someone in the bank. Reviewed on: 7th December 2020

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