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Mansfield Building Society: Savings reviews

View other Mansfield Building Society products
4.60
Based on 1,135 reviews, last reviewed 24th Dec 2025
10% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
75%
See only 4 star reviews
16%
See only 3 star reviews
5%
See only 2 star reviews
2%
See only 1 star reviews
2%

Latest highest rating:

5

New Savings account Decided to open a next savings account to start putting aside money for a particular future purpose. Staff at Chesterfield branch explained options we... Read more Reviewed on: 24th December 2025
David A's avatar
David A

Latest lowest rating:

2

Glacially slow service You told us you were going to close our Trust account. We applied for a new account on 22 August. You sent us the new passbook on 2 December. Even all... Read more Reviewed on: 23rd December 2025
Mike Turner's avatar
Mike Turner
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About this product

The Mansfield Building Society savings reviews can help you to find out more about life at The Mansfield Building Society. How easy is it to contact The Mansfield Building Society? And how friendly are they? Our The Mansfield Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Mansfield Building Society Savings reviews (1135)

Disappointed is an understatement.

1
Opened a savings account with all the documentations needed. I made the 1st transfer of £12 into my account and followed the instructions carefully (firstly, it shouldn't be such a process to make a transfer) and my £12 has vanished into thin air. It never arrived into my Mansfield account & yet left my Halifax account. I called customer service & the lady wasn't helpful, she had made up her mind that I must have done the transfer wrongly & my explanation was not getting through. I am disappointed with this bank is an understatement. All the process & yet making a transaction isn't even easy. I am glad I only transfered £12 not any huge figure otherwise. I do NOT recommend Mansfield building society. You might as cut out the middle man & go straight to Barclays (the affiliated bank). I feel very disappointed & upset. I feel like my effort was wasted. Anyways, I found another bank who was offering the same service as Mansfield & everything was as smooth as butter. Reviewed on: 4th November 2025
Juliet's avatar
Juliet
Reply from Mansfield Building Society Thank you for taking the time to share your experience, we’re sorry we haven’t lived up to your expectations and understand how frustrating it must have been not to have received proper support. Please contact us on 01623 676350 or email us at [email protected] and we will be happy to investigate this further for you. Response date: 6th November 2025
Mansfield Building Society Logo
Mansfield Building Society

The only reason we have moved our account is due to...

5
The only reason we have moved our account is due to the savings options you have at the moment. Reviewed on: 4th November 2025
J T's avatar
J T

Ok for a Monday.

4
Ok What ! you require more. Do I have to write a story or even a Book? Reviewed on: 4th November 2025
Ian W's avatar
Ian W

Staff always helpful and efficient.

5
Staff always helpful and efficient. It is good to be able to talk to a real person, which is not always the case these days. My renewal dealt with swiftly. Reviewed on: 4th November 2025
John L's avatar
John L

Reinvestment

5
Everything done via post. No contact. Reviewed on: 4th November 2025
Mrs J's avatar
Mrs J

Reasonable regular saver, but a faff to manage

3
It has a reasonable regular saver with an interest rate boost, but frustratingly can't be managed online Reviewed on: 4th November 2025
premierfella's avatar
premierfella

Overall very satisfied.

4
Overall very satisfied. I only left for a more competitive interest rate. I will return if your interest rates become competitive with other institutions. Reviewed on: 4th November 2025
Max B's avatar
Max B

Sound society

4
The branch staff are very efficient in dealing with enquiries. My experience with regard to savings has been positive with detailed product information thus assisting in making the right choice re investment. Reviewed on: 4th November 2025
John B's avatar
John B

In branch service review

5
Good customer service - friendly atmosphere. Reviewed on: 23rd October 2025

In branch service review

5
Friendly service and easy to understand saving accounts on offer. Reviewed on: 23rd October 2025

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