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Mansfield Building Society: Savings reviews

Name: Savings
Rating: 4.72 (1658 reviews)

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4.72

Based on 1,658 reviews, last reviewed 28th Aug 2026

66% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

77%

15%

Latest highest rating:

5

Excellent service and friendly staff Excellent service and friendly staff Reviewed on: 28th August 2026

Verified source

Latest lowest rating:

1

Moved to NATIONWIDE 4.6% You're very good at accepting money but don't like giving it back. Reviewed on: 23rd June 2026

Verified source

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About this product

Mansfield Building Society have been offering savings accounts for over 150 years.

Accounts can be opened through the branch network, by post or online. Some accounts have a minimum deposit amount required to open them, with others you’ll need to deposit a minimum amount each month.

Mansfield Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Mansfield Building Society before, you can also leave a review and share your experience.

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Mansfield Building Society Savings reviews (1658)

Very supportive and professional team.

Very supportive and professional team. Special thanks must go to Lucinda for all her help, guidance and communication as we have needed to open an executor account. All the staff that we have been in contact with have been knowledgeable, friendly and have taken the time to listen and help us Reviewed on: 28th May 2026

Good customer service

Short wait time, friendly and knowledgeableable agents Reviewed on: 28th May 2026

I needed a high interest easy access acount.

I needed a high interest easy access acount due to a sale of property. The ladies in the branch were very helpfull and setting up the account was easy. They use pass books at this branch, which I found suprising, but I like it, and I am sure many elderly people like this too. Not every body has access to a computer or a smart phone. Reviewed on: 28th May 2026

Excellent customer service.

Excellent customer service. The person behind the desk was so efficient and friendly. We wanted a better interest rate and she found us the ideal product. Even better she had the paperwork done after we had done some shopping. Thanks Reviewed on: 28th May 2026

An easy job well done

Welcoming staff,helpful information regarding business transfer very well explained by advisor.a great all round experience.Thankyou Reviewed on: 27th May 2026

Efficient and straightforward process.

I opened the account at Chesterfield branch. Very easy and straight forward. The remaining part of the process was quick. So, a good interest rate (Milestone Regular Saver) and easy to operate the account on line. Reviewed on: 27th May 2026

Thank you, Mansfield Building Society

I can only contact Mansfield BS by phone or email as I live in East Leake, but I have always been impressed with the service I have received Reviewed on: 27th May 2026

Got the results I wanted- clear & precise helpful in...

Got the results I wanted- clear & precise helpful information Reviewed on: 25th May 2026

Great service

The lady who dealt with me explained everything clearly and was very patient, professional and friendly. I felt at ease and unrushed. Great service. Reviewed on: 21st May 2026

Pleasant staff very helpful answered all my questio...

Pleasant staff very helpful answered all my questions . Would certainly recommend mansfield building society Reviewed on: 20th May 2026

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