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Mansfield Building Society: Savings reviews

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4.61
Based on 1,092 reviews, last reviewed 14th Nov 2025
43% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
75%
See only 4 star reviews
16%
See only 3 star reviews
5%
See only 2 star reviews
2%
See only 1 star reviews
2%

Latest highest rating:

5

Excelent personalised service. Excelent personalised service. I rang with an urgent question about setting up a trust account and was called back promptly. It was great to then be... Read more Reviewed on: 14th November 2025
Jane Willdigg's avatar
Jane Willdigg

Latest lowest rating:

2

poor communication-long wait on 16 th October 2025 . My Bond matured on 16 th October 2025 . I filled n the form , expressing my wishes (reinvest some and a cheque for the rest). I didn’t receive any con... Read more Reviewed on: 10th November 2025
LS's avatar
LS
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About this product

The Mansfield Building Society savings reviews can help you to find out more about life at The Mansfield Building Society. How easy is it to contact The Mansfield Building Society? And how friendly are they? Our The Mansfield Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Mansfield Building Society Savings reviews (1092)

In branch service review

5
The staff are so friendly and I can't fault the service. Reviewed on: 31st July 2025

In branch service review

5
Everything was smooth and easy - thank you for the great service. Reviewed on: 31st July 2025

In branch service review

5
Been with the Mansfield since approx. 1957 - a good recommendation. Reviewed on: 31st July 2025

In branch service review

5
Very helpful recently when problems with postal office failed to deliver. Reviewed on: 29th July 2025

Competitive rate on your ISA but no online access

4
You offered a v competitive rate on your ISA when I joined. This has since fallen behind some of the new players. A major drawback was/is the lack of online access including for ISA transfers. I know though that you are presently working to put in an online system. Long overdue even though you have the cash to do it with. Reviewed on: 28th July 2025
Dr Richard J Brumpton's avatar
Dr Richard J Brumpton

Great Customer Service

5
Good quick efficient set up of account, staff very friendly and helpful, local Building Society Reviewed on: 28th July 2025
Tracy G's avatar
Tracy G

Initially very good but became disappointing

4
I opened an ISA in November 2023 because the rate was very good and there is a branch nearby. The staff at the branch were helpful and friendly. I was happy with the ISA until a few weeks ago when the rate was cut substantially by more than the cut made by the Bank of England. It then became lower than many other building societies were offering. Reviewed on: 28th July 2025
Dee Bee's avatar
Dee Bee

Very helpful.

4
Very helpful. Courteous. Did what was required. Reviewed on: 28th July 2025
Triloki Nath Mehrotra's avatar
Triloki Nath Mehrotra

Good but could improve account offerings.

5
Experience was good however the reason for closures and recent withdrawals was the rates were reducing and when accounts become obsolete the rate offered is poor. I feel the Mansfield could and should improve on its on-line account offerings by offering easy access accounts. Reviewed on: 23rd July 2025
Thomas Mck's avatar
Thomas Mck

Brilliant, friendly staff, always open when I’m in S...

5
Brilliant, friendly staff, always open when I’m in Sutton. The branch is very clean and smart. Can’t fault anything. The only reason we moved on this occasion was for the savings rate. Reviewed on: 23rd July 2025
J T's avatar
J T

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