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Mansfield Building Society: Savings reviews

Name: Savings
Rating: 4.72 (1658 reviews)

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4.72

Based on 1,658 reviews, last reviewed 28th Aug 2026

66% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

77%

15%

Latest highest rating:

5

Excellent service and friendly staff Excellent service and friendly staff Reviewed on: 28th August 2026

Verified source

Latest lowest rating:

1

Moved to NATIONWIDE 4.6% You're very good at accepting money but don't like giving it back. Reviewed on: 23rd June 2026

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About this product

Mansfield Building Society have been offering savings accounts for over 150 years.

Accounts can be opened through the branch network, by post or online. Some accounts have a minimum deposit amount required to open them, with others you’ll need to deposit a minimum amount each month.

Mansfield Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Mansfield Building Society before, you can also leave a review and share your experience.

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Mansfield Building Society Savings reviews (1658)

We are happy with our experience with the Mansfield...

We are happy with our experience with the Mansfield Building Society and intend to continue to do so. Reviewed on: 19th May 2026

I was given clear information about the product so...

I was given clear information about the product so I I able to make a good choice Reviewed on: 19th May 2026

dy who greeted me on arrival ouldn't have been mor...

The assistant in Chesterfield couldn't have been more helpful when I called in and set up my new account straight away. Reviewed on: 19th May 2026

Deposit query

Was a bit shocked that you use Barclays as an intermediate when making deposit. Had a few initial problems and then had success on a Saturday but when in building society on the Monday the complete transaction had not taken place. Reviewed on: 19th May 2026

Happy with prompt service, as forms arrived quickly...

Happy with prompt service, as forms arrived quickly and account opened efficiently Reviewed on: 19th May 2026

Mansfield a shinning example of excellent service

The staff are always friendly efficient and helpful , with an abundance of patience Reviewed on: 19th May 2026

I’m a newbie and had to seek log on help from your C...

I’m a newbie and had to seek log on help from your Customer Service team. I wish I could recall her name, but she was so patient and kind and professional. Thank you Reviewed on: 19th May 2026

Posted application for an ISA but 5 days later

Posted application for an ISA but 5 days later I hadn't heard if it had been received. The application was along with a cheque. I checked my account where the cheque was to be drawn from and it hadnt been cashed in. I called the MBS branch and customer services informed me that my account had been opened and they were awaiting the transfer in from my previous ISA. Customer Services were pleasant and efficient. It would have been helpful to have an email or text to say that the application had been received, that then reassures that the process is in hand. This is my only complaint about MBS otherwise they are helpful and local to me. Reviewed on: 19th May 2026

Excellent in every way, always helpful.

Excellent in every way, always helpful. Reviewed on: 19th May 2026

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