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Mansfield Building Society: Savings reviews

4.61
Based on 1,092 reviews, last reviewed 14th Nov 2025
43% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
75%
See only 4 star reviews
16%
See only 3 star reviews
5%
See only 2 star reviews
2%
See only 1 star reviews
2%

Latest highest rating:

5

Excelent personalised service. Excelent personalised service. I rang with an urgent question about setting up a trust account and was called back promptly. It was great to then be... Read more Reviewed on: 14th November 2025
Jane Willdigg's avatar
Jane Willdigg

Latest lowest rating:

2

poor communication-long wait on 16 th October 2025 . My Bond matured on 16 th October 2025 . I filled n the form , expressing my wishes (reinvest some and a cheque for the rest). I didn’t receive any con... Read more Reviewed on: 10th November 2025
LS's avatar
LS

About this product

The Mansfield Building Society savings reviews can help you to find out more about life at The Mansfield Building Society. How easy is it to contact The Mansfield Building Society? And how friendly are they? Our The Mansfield Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Mansfield Building Society Savings reviews (1092)

Great, was easy.

5
Great, was easy. Straightforward telephone and postal communications. Everything was completed easily. Reviewed on: 23rd July 2025

In branch service review

5
Easy and convenient to get to in Sutton. Reviewed on: 21st July 2025

In branch service review

5
Very good advice and very pleasant. Reviewed on: 21st July 2025

New Savings Account

5
Quick & easy to open a new savings account in branch. Advisors are always friendly & helpful in answering any queries. Reviewed on: 19th July 2025

In branch service review

5
The staff are excellent, very helpful - smiling at it is a pleasure to go into the branch, and Lucinda is great. Reviewed on: 18th July 2025

OPENING OF ACCOUNT WAS VERY STRAIGHT FORWARD

5
OPENING OF ACCOUNT WAS VERY STRAIGHT FORWARD Reviewed on: 15th July 2025

Great service, but rates became less competitive.

5
Happy with the service, all interactions were professional and courteous. There was times where communications weren't clear but I would have stayed if interest rate was more competitive. Reviewed on: 15th July 2025

Came into branch and they gave me a form and a pre p...

5
Came into branch and they gave me a form and a pre paid envelope so I could apply for a new account. Reviewed on: 15th July 2025

Unfair charge for withdrawal.

3
I was given an option to close my account because of lowered interest rates. I opted to close it. Then found I had to pay £25 to have it transferred to my bank account, I thought this disgusting.I have to say Laura helped me to have my money by cheque very promptly. Lovely girl, a credit to Mansfield. Reviewed on: 15th July 2025

In branch service review

5
Efficient, good rates and pleasant staff (always). Reviewed on: 14th July 2025

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