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Mansfield Building Society: Savings reviews

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4.61
Based on 1,092 reviews, last reviewed 14th Nov 2025
41% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
75%
See only 4 star reviews
16%
See only 3 star reviews
5%
See only 2 star reviews
2%
See only 1 star reviews
2%

Latest highest rating:

5

Excelent personalised service. Excelent personalised service. I rang with an urgent question about setting up a trust account and was called back promptly. It was great to then be... Read more Reviewed on: 14th November 2025
Jane Willdigg's avatar
Jane Willdigg

Latest lowest rating:

2

poor communication-long wait on 16 th October 2025 . My Bond matured on 16 th October 2025 . I filled n the form , expressing my wishes (reinvest some and a cheque for the rest). I didn’t receive any con... Read more Reviewed on: 10th November 2025
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LS
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About this product

The Mansfield Building Society savings reviews can help you to find out more about life at The Mansfield Building Society. How easy is it to contact The Mansfield Building Society? And how friendly are they? Our The Mansfield Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Mansfield Building Society Savings reviews (1092)

In branch service review

5
We have been with the Society for 55 years and the customer service has always been good. Reviewed on: 14th July 2025

In branch service review

5
Friendly staff, happy to go above and beyond to help. Reviewed on: 11th July 2025

In branch service review

5
Friendly and helpful staff. Good rates. Reviewed on: 9th July 2025

In branch service review

5
Staff very friendly and helpful. Reviewed on: 9th July 2025

The account I opened was market-leading in 2023, but...

3
The account I opened was market-leading in 2023, but was then surpassed. Gradually I reduced the amount I had saved with the Mansfield. In the absence of other Mansfield accounts that were interesting to me, I decided to close my account. Reviewed on: 9th July 2025
Anon's avatar
Anon

We didnt close our accounts.

5
We didnt close our accounts. All we did was transfer two accounts from Issue 1 to Issue 2. Reviewed on: 8th July 2025
Ronald M's avatar
Ronald M

We were greeted as soon as we arrived, which was ver...

5
We were greeted as soon as we arrived, which was very comforting. Reviewed on: 8th July 2025
Carol's avatar
Carol

Great customer focus

5
Visited the Branch and was given sound advice on opening new account prior to closing an older one. Leaflets also provided. Opened an account easily when I had done what I needed to do. Just friendly and helpful staff both in the Branch and when contacted by phone. Reviewed on: 4th July 2025
Pete D's avatar
Pete D

Closed savings account and transferred balance to IS...

5
Closed savings account and transferred balance to ISA account. Seamlessly done by counter clerk. Only done for improved interest rate. Reviewed on: 1st July 2025
Robert J's avatar
Robert J

I had a really good experience with the Mansfield, I...

5
I had a really good experience with the Mansfield, I was able to have a savings book and send a family member in with the money to deposit. It was nice to see that the savings were growing and the interest rate was fantastic! The only negative was when it came time to getting a copy of my savings to give to my mortgage advisor, because I only had a savings book and not a digital account, the bank I was going with told me they would not accept a photocopy of the book. However, when I applied for an online account the process was very quick and when I had trouble doing it I was able to call and speak to somebody directly who made sure that I got all the information that I needed. Reviewed on: 1st July 2025
Holly D's avatar
Holly D

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