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Mansfield Building Society: Savings reviews

View other Mansfield Building Society products
4.61
Based on 1,152 reviews, last reviewed 9th Jan 2026
18% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
75%
See only 4 star reviews
16%
See only 3 star reviews
5%
See only 2 star reviews
2%
See only 1 star reviews
2%

Latest highest rating:

5

Excellent customer service My contact with the Society has been as a saver by phone or post, and has been uniformly excellent: clear and helpful advice or answers to my question... Read more Reviewed on: 9th January 2026
Mark H's avatar
Mark H

Latest lowest rating:

2

Glacially slow service You told us you were going to close our Trust account. We applied for a new account on 22 August. You sent us the new passbook on 2 December. Even all... Read more Reviewed on: 23rd December 2025
Mike Turner's avatar
Mike Turner
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About this product

The Mansfield Building Society savings reviews can help you to find out more about life at The Mansfield Building Society. How easy is it to contact The Mansfield Building Society? And how friendly are they? Our The Mansfield Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Mansfield Building Society Savings reviews (1152)

Frienly and Helpful. Excellent returns.

5
Staff at head office and Chesterfield were friendly and helpful. Excellent interest on limited access accounts. Reviewed on: 4th September 2025
David F's avatar
David F

In branch service review

5
Customer service brilliant and helpful polite. Reviewed on: 3rd September 2025

In branch service review

5
The team, great staff. Excellent service. Thank you Laurabell for All you help is outstanding. Reviewed on: 3rd September 2025

Branch experience

4
I very occasionally visit the branch but I have found the staff to be efficient and helpful with any queries. Appointments are easily arranged and with respect to new accounts all options are explained before any decision is made Reviewed on: 3rd September 2025
John B's avatar
John B

Great investment and service...

5
My wife, children and I have saved with you for many years and have always found your interest rates acceptable and your customer service in branch helpful and courteous. Reviewed on: 1st September 2025
Allan James Barham's avatar
Allan James Barham

I had a fixed term account paying a good rate of int...

5
I had a fixed term account paying a good rate of interest. Am in the process of setting up another. Reviewed on: 1st September 2025
Ian B's avatar
Ian B

Customer service at the heart of the community.

5
I found the regular saver to be one of the best value on the market, the only hitch was I had to go into branch to open the account. I thought it would be a burden but honestly, the experience was excellent. Face to face customer service in a genuine community hub. Reviewed on: 31st August 2025
Emma22's avatar
Emma22

My account has matured.

4
My account has matured. I am awaiting my cheque by post. This is a very time consuming way of handling money, when it could be promptly invested if sent electronically. Reviewed on: 30th August 2025
A1's avatar
A1

YOU HAVE SOME VERY GOOD SAVINGS ACCOUNTS FOR LOCALS,...

4
YOU HAVE SOME VERY GOOD SAVINGS ACCOUNTS FOR LOCALS, HOWEVER SOME STAFF APPEAR TO BE NOT HAPPY IN THEIR JOB. Reviewed on: 30th August 2025
david wardle's avatar
david wardle

In branch service review

5
Locality, Choice of products, Friendly staff. Reviewed on: 29th August 2025

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