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Melton Building Society: Savings reviews

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4.71
Based on 2,295 reviews, last reviewed 13th Jul 2025
67% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
87%
See only 4 star reviews
9%
See only 3 star reviews
2%
See only 2 star reviews
1%
See only 1 star reviews
1%

Latest highest rating:

5

Great Building Society First visit to this branch to open an account and was very impressed. I was served by Charlie who was really welcoming, very efficient and had grea... Read more Reviewed on: 14th April 2025
Eve's avatar
Eve

Latest lowest rating:

1

Website apparently not functioning I received a letter "Action Required" about the maturity of a savings account and told to log on to online savings. Have been trying all morning. It d... Read more Reviewed on: 13th July 2025
Alan C's avatar
Alan C
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About this product

The Melton Building Society savings reviews can help you to find out more about life at The Melton Building Society. How easy is it to contact The Melton? And how friendly are they? Our Melton Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Melton Building Society Savings reviews (2295)

Website apparently not functioning

1
I received a letter "Action Required" about the maturity of a savings account and told to log on to online savings. Have been trying all morning. It does not seem to be functioning. Reviewed on: 13th July 2025
Alan C's avatar
Alan C

Great Building Society

5
First visit to this branch to open an account and was very impressed. I was served by Charlie who was really welcoming, very efficient and had great product knowledge. Highly recommend this building society and branch to others. Reviewed on: 14th April 2025
Eve's avatar
Eve
Reply from Melton Building Society We are delighted to hear this. Thanks Eve! Response date: 15th April 2025
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Melton Building Society

Competitive rates but archaic application process

3
Opening a new savings account as a new customer felt like a return to the 1980s. Application was via post including a cheque. I received account details via post, but had to phone to request an online sign-in password. Line was busy, so they called me back several hours later. Customer support staff member was nice and helpful, but the whole process was dated and inconvenient in a modern digital world. Reviewed on: 3rd April 2025
Chris Smith's avatar
Chris Smith

I wanted to visit the branch but when I got there it...

1
I wanted to visit the branch but when I got there it was closed for staff training. It is a 20 mile round trip to the nearest and there is no help to get on line. Not good enough! When I have been in before they have said I had to book an appointment. Reviewed on: 3rd April 2025
Jane W's avatar
Jane W

It takes 2

5
Have opened 2 accounts with The Melton, really easy to deal with and for my generation, a passbook is a must, fantastic, pleasant, experience Reviewed on: 27th March 2025
Ryan F's avatar
Ryan F
Reply from Melton Building Society Delighted to hear this, thanks Ryan Response date: 28th March 2025
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Melton Building Society

Friendly and efficient service.

5
Friendly and efficient service. Treated with respect and courtesy, kept informed about the process. Reviewed on: 26th March 2025
Mary H's avatar
Mary H
Reply from Melton Building Society Wonderful feedback, thanks Mary Response date: 28th March 2025
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Melton Building Society

Feeling part of the family-

5
Very easy processes that make you feel safe as a saver, and ensure you understand the product that you are investing in easily. Lots of plan speak removing potential problems before they start. Reviewed on: 26th March 2025
Di F's avatar
Di F
Reply from Melton Building Society Great to hear, thanks Di Response date: 28th March 2025
Melton Building Society's avatar
Melton Building Society

In branch service review

5
Like the high interest rates. Would like you to make it easier to have nominated bank account for withdrawals on my account (could not set on up easily). Reviewed on: 13th January 2025

Just spoke to Keira at the Melton Mowbray branch.

5
Just spoke to Keira at the Melton Mowbray branch. What a very helpful lady. I have rang a few building societies over the years and I can honestly say Keira was by far the most helpful person I have ever dealt with. Reviewed on: 4th January 2025
Glenn's avatar
Glenn
Reply from Melton Building Society Great feedback, thanks Glenn! Response date: 6th January 2025
Melton Building Society's avatar
Melton Building Society

In branch service review

5
Friendly and knowledgeable staff. Reviewed on: 1st January 2025

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