The Melton Building Society Savings Reviews

Ratings based on 187 reviews Last review 1 month ago

The Melton Building Society savings reviews can help you to find out more about life at The Melton Building Society. How easy is it to contact The Melton? And how friendly are they? Our Melton Building Society savings reviews can help you to find out...

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The Melton Building Society savings reviews can help you to find out more about life at The Melton Building Society. How easy is it to contact The Melton? And how friendly are they? Our Melton Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

5 171
4 11
3 1
2 0
1 4

Your Savings Reviews (187)

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17th August 2020

Reply

Not at all happy but as we are so far down the line I dont really have much choice. But will in no way ever use the Melton ever again. I would rather pay buildstore extra fees than use the Melton.!!!!

Reply from The Melton Building Society
Good morning Mr Mason, Thank you for your comments, we treat all feedback seriously and I have asked somebody from our Lending team to give you a call to discuss any issues you may be experiencing.
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1st July 2020

False information

...

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I'm currently going through a mortgage application first started back in Jan 2020.
I'm disgusted at the length of time this has taken, I have paid your fee's and surveys but here we are in JULY now still no mortgage offer. The service is atrocious from the Melton. No feedback on what's happening. I was assured back in May that mistakes had been made and things now would move much more quickly. This is an absolute joke, every month that goes by is costing me £750 in rent. I'm now going to raise this with the FCA as I'm been strung along with no feedback whatsoever.


I'm at a loss as to how on earth you manage to get any customers at all. I will also share the quality of discontent that has been shown by the Melton on my social media platforms to make people alert as to how you treat potential clients.. AVOID AT ALL COSTS. You've been warned.

Reply from The Melton Building Society
Thank you for your review Mr Mason. I believe that you have been in contact with Society and are happy with the outcome of your conversation. If you need to speak to us further then please telephone on 01664 414141.
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1st June 2020

Local service with exceptional standards

I save with the Melton as it is locally based and community orientated. The service offered by the staff in Oakham is outstanding.

Reply from The Melton Building Society
Thank you, always lovely to hear Mr Williams. I will pass this onto the rest of the team!
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18th April 2020

Cash ISA

Unable to check my account on line, told this service is not available for cash ISA.

Reply from The Melton Building Society
Good morning David, Can you please make contact with us directly using this email address - marketing@mmbs.co.uk and we will arrange for our savings administration department to make contact with you to sort this out for you. Many thanks.
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15th April 2020

Excellent!

I have been in contact with the society several times in the last few days. All of the staff I have dealt with have been utterly professional, efficient, and so friendly and relaxed. I cannot praise them highly enough. And in such difficult times!

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I have been in contact with the society several times in the last few days. All of the staff I have dealt with have been utterly professional, efficient, and so friendly and relaxed. I cannot praise them highly enough. And in such difficult times!

Reply from The Melton Building Society
Thank you for the lovely feedback. We will make sure this is passed on to the team :)
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4th February 2020

Good bank, good service

I have two savings accounts for my little ones. They aren't fussed about loose piggy banks and when one of the free ones broke, they replaced it for free. There and then

Reply from The Melton Building Society
Lovely feedback - thank you for taking the time to leave this for us.
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19th November 2019

Fantastic & personal mortgage service

So impressed start to finish was really helpful and friendly service. You always go through a switchboard staffed by a real (and helpful) person, never an automated option list, and they'll take message if the person or team isn't available etc.....

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So impressed start to finish was really helpful and friendly service. You always go through a switchboard staffed by a real (and helpful) person, never an automated option list, and they'll take message if the person or team isn't available etc.. Every team/person I dealt with from Nicola at initial application stage to Tess and the completions team went extra mile to guide us and explain the process. Always felt like they were a team who knew each other and were dealing with us personally and not a massive corporate passing you from dept to dept as a just another number. And I don't know of another company that would send you a welcome hamper of goodies to welcome you to your new home. Lovely a touch! Thank you for all of that and for giving us a mortgage!

Reply from The Melton Building Society
Many thanks for your feedback, I will ensure this is passed on to the rest of the team.
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16th November 2019

Excellent service

I've been with the Melton for a number of years now. Their Customer service is first rate; staff always helpful. Transferring money between a linked account easy and although not the highest interest rate you can get the Melton provides you with the...

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I've been with the Melton for a number of years now. Their Customer service is first rate; staff always helpful. Transferring money between a linked account easy and although not the highest interest rate you can get the Melton provides you with the confidence to know your money is safe, with a responsible company and easily accessible. Well worth investing in.

Reply from The Melton Building Society
Thank you for taking the trouble to leave us your valuable feedback. I will pass this onto the rest of the team.
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28th October 2019

Excellent, professional, courteous customer service.

I opened a fixed savings account in the Grantham Branch last week. All I can say is that everyone I have dealt with from the lady who opened my account to the lady who helped set up my internet password have been so polite and professional. Never...

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I opened a fixed savings account in the Grantham Branch last week. All I can say is that everyone I have dealt with from the lady who opened my account to the lady who helped set up my internet password have been so polite and professional. Never used the Melton Building Society before but absolutely superb in all aspects. Thank you. Graham

Reply from The Melton Building Society
What fantastic feedback - thank you for taking the trouble to submit this for us. I will communicate this to our team in Grantham!
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13th March 2019

savings

To discuss interest rates on all accounts held with The Melton

Melton Mowbray Branch Customer's avatarMelton Mowbray Branch Customer
Reply from The Melton Building Society
Thank you for leaving us your positive feedback - this will be passed onto the rest of the team!