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Melton Building Society reviews

Melton Building Society Logo
Rated Excellent • 4.74/5

Melton Building Society reviews

Verified businesses always have up to date contact details and can respond to reviews.

Verified business
Last reviewed within 7 days

Review summary

People rate this company as Excellent based on 2,717 product reviews

Average score of 4.74/5
5 star
86%
4 star
9%
3 star
2%
2 star
1%
1 star
2%
Reviews for Melton Building Society have trended positively over the past 90 days

Latest positive rating

5/5

It takes 2

Have opened 2 accounts with The Melton, really easy to deal with and for my generation, a passbook is a must, fantastic, pleasant, experience

{"display":"Ryan F","full_name":"Ryan F","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1154093.png"}}'s avatar
Savings
Ryan F 27th March 2025

Latest negative rating

2/5

In 5 years of having a mortgage with The Melton have...

In 5 years of having a mortgage with The Melton have never been able to call heir customer service line and actually speak to someone... In 5 years of having a mortgage with The Melton have never been able to call heir customer service line and actually speak to someone directly. You have to leave your contact details and they call you back hours or evens days later. There is no online facility for checking details of your mortgage and if you need any information you have to call to request. It is generally an archaic level of service. Read more Read less

{"display":"Craig W","full_name":"Craig W","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1073002.png"}}'s avatar
Mortgages
Craig W 6th December 2024
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About Melton Building Society

Melton Building Society was established in 1875, making it one of the oldest building societies in the UK. Members share their reviews to help you find out more about life at Melton Building Society. Smart Money People is the place for Melton Building Society reviews. Read and write reviews to help increase trust and transparency in Financial Services.

Melton Building Society at a glance

Reviews for Melton Building Society

Showing 11 of 2717 company reviews • Last reviewed within 7 days

It takes 2

Savings • 27th March 2025

Have opened 2 accounts with The Melton, really easy to deal with and for my generation, a passbook is a must, fantastic, pleasant, experience

{"display":"Ryan F","full_name":"Ryan F","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1154093.png"}}'s avatar
Rated Excellent • 5/5
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Friendly and efficient service.

Savings • 26th March 2025

Friendly and efficient service. Treated with respect and courtesy, kept informed about the process.

{"display":"Mary H","full_name":"Mary H","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews
  • 5/5

    Feeling part of the family-

    Very easy processes that make you feel safe as a saver, and ensure you understand the product that you are investing in easily. Lots of... Very easy processes that make you feel safe as a saver, and ensure you understand the product that you are investing in easily. Lots of plan speak removing potential problems before they start. Read more Read less

    {"display":"Di F","full_name":"Di F","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Di F 26th March 2025
  • 5/5

    Extremely helpful and informative.

    I spoke with Angela Jones and she made the whole process very simple and straightforward. It’s taken a huge weight off my shoulders knowing that... I spoke with Angela Jones and she made the whole process very simple and straightforward. It’s taken a huge weight off my shoulders knowing that someone knowledgeable is dealing with my needs. Worth every penny as far as I’m concerned. Read more Read less

    {"display":"Marianne L","full_name":"Marianne L","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5/5

    Amazing!

    Angela is the kindest and most professional lady I have spoken to whilst dealing with my mortgage application, she took her time in explaining everything... Angela is the kindest and most professional lady I have spoken to whilst dealing with my mortgage application, she took her time in explaining everything even if I said I understood she went into extra detail to make sure I was fully aware of all the details. I am a first time buyer so this was exactly what I needed. Read more Read less

    {"display":"Leanne ","full_name":"Leanne ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5/5

    Good customer service, easily contactable,

    Good customer service, easily contactable,

    {"display":"J S","full_name":"J S","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1094597.png"}}'s avatar
  • 5/5

    Generally good experience, responsive, and knowledga...

    Generally good experience, responsive, and knowledgable throughout.

    {"display":"Daniel D","full_name":"Daniel D","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5/5

    Thanks Angela

    Sorted the mortgage I wanted quickly!

    {"display":"Simon T","full_name":"Simon T","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1092452.png"}}'s avatar
  • 5/5

    In branch service review

    Like the high interest rates. Would like you to make it easier to have nominated bank account for withdrawals on my account (could not set on up easily).

    Savings
    Verified source 13th January 2025
  • 5/5

    Excellent service!

    We had the pleasure of working with Angela, and as first-time homebuyers, we initially thought the mortgage process would be overwhelming. However, Angela made everything... We had the pleasure of working with Angela, and as first-time homebuyers, we initially thought the mortgage process would be overwhelming. However, Angela made everything incredibly straightforward. She took the time to explain each step in detail, ensuring we fully understood every aspect of the process. Her communication was exceptional—whether through email or phone, she responded promptly and kept us updated every step of the way. Thanks to Angela’s professionalism and dedication, what we thought would be a daunting experience turned out to be seamless and stress-free. We’re so grateful for her support! Read more Read less

    {"display":"Muneeb A","full_name":"Muneeb A","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5/5

    Just spoke to Keira at the Melton Mowbray branch.

    Just spoke to Keira at the Melton Mowbray branch. What a very helpful lady. I have rang a few building societies over the years and... Just spoke to Keira at the Melton Mowbray branch. What a very helpful lady. I have rang a few building societies over the years and I can honestly say Keira was by far the most helpful person I have ever dealt with. Read more Read less

    {"display":"Glenn","full_name":"Glenn","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Glenn 4th January 2025

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