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Melton Building Society reviews

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Rated Excellent • 4.73/5

Melton Building Society reviews

Verified business
Last reviewed within 7 days
See more on their website

Review summary

People rate this company as Excellent based on 2,677 product reviews

Average score of 4.73/5
5 star
86%
4 star
9%
3 star
2%
2 star
1%
1 star
2%
Reviews for Melton Building Society have trended negatively over the past 90 days

Latest positive rating

5/5

Very helpful and efficient ,would highly recommend t...

Very helpful and efficient ,would highly recommend to anyone ! Got a offer excepted so quickly we are thrilled

{"display":"Mia C","full_name":"Mia C","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar

Latest negative rating

2/5

In 5 years of having a mortgage with The Melton have...

In 5 years of having a mortgage with The Melton have never been able to call heir customer service line and actually speak to someone... In 5 years of having a mortgage with The Melton have never been able to call heir customer service line and actually speak to someone directly. You have to leave your contact details and they call you back hours or evens days later. There is no online facility for checking details of your mortgage and if you need any information you have to call to request. It is generally an archaic level of service. Read more Read less

{"display":"Craig W","full_name":"Craig W","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1073002.png"}}'s avatar
Mortgages
Craig W 6th December 2024
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About Melton Building Society

Melton Building Society was established in 1875, making it one of the oldest building societies in the UK. Members share their reviews to help you find out more about life at Melton Building Society. Smart Money People is the place for Melton Building Society reviews. Read and write reviews to help increase trust and transparency in Financial Services.

Melton Building Society at a glance

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Reviews for Melton Building Society

Showing 11 of 2677 company reviews • Last reviewed within 7 days

Very helpful and efficient ,would highly recommend t...

Independent Mortgage Advice • 13th December 2024

Very helpful and efficient ,would highly recommend to anyone ! Got a offer excepted so quickly we are thrilled

{"display":"Mia C","full_name":"Mia C","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
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Reply from Melton Building Society
Delighted we could help. Thanks Mia!
16th December 2024
Melton Building Society

In 5 years of having a mortgage with The Melton have...

Mortgages • 6th December 2024

In 5 years of having a mortgage with The Melton have never been able to call heir customer service line and actually speak to someone... In 5 years of having a mortgage with The Melton have never been able to call heir customer service line and actually speak to someone directly. You have to leave your contact details and they call you back hours or evens days later. There is no online facility for checking details of your mortgage and if you need any information you have to call to request. It is generally an archaic level of service. Read more Read less

{"display":"Craig W","full_name":"Craig W","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1073002.png"}}'s avatar
Rated Poor • 2/5
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Reply from Melton Building Society
Thank you for your feedback. We are sorry you feel this way. Please email [email protected] as we'd like to hear about your thoughts in more detail. Thank you.
11th December 2024
Melton Building Society
  • 1/5

    you try calling me but did not leave message, so ple...

    you try calling me but did not leave message, so please try to call me back or leave message

    {"display":"ROBERT HAZELDEN","full_name":"ROBERT HAZELDEN","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    ROBERT HAZELDEN 29th November 2024
  • 5/5

    In branch service review

    Excellent attention in very pleasant surroundings.

    Savings
    Verified source 28th November 2024
  • 5/5

    In branch service review

    I like the personal, face-to-face touch.

    Savings
    Verified source 28th November 2024
  • 5/5

    In branch service review

    We were happy with all aspects of today's transaction.

    Savings
    Verified source 28th November 2024
  • 5/5

    Amazing Mortgage Broker

    Angela Jones our Mortgage adviser was amazing, she made the process simple and efficient

    {"display":"RUTH LUSH","full_name":"RUTH LUSH","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5/5

    In branch service review

    Very competitive savings rates. Staff are very helpful. Nice to have one-to-one contact.

    Savings
    Verified source 27th November 2024
  • 5/5

    In branch service review

    I like that there are still passbook accounts available. Staff are helpful and friendly.

    Savings
    Verified source 27th November 2024
  • 5/5

    In branch service review

    Local branch, easy to deal with, staff are friendly and rates are roughly comparable with other banks and building societies.

    Savings
    Verified source 27th November 2024
  • 5/5

    In branch service review

    Service by staff is always excellent. You give good advice and necessary information to make an informed decision.

    Savings
    Verified source 27th November 2024

    Products from Melton Building Society
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