I have found working with Angela Jones extremely easy. She has been very approachable and professional throughout the process and answered all my questions and... I have found working with Angela Jones extremely easy. She has been very approachable and professional throughout the process and answered all my questions and requests without delay. Great knowledge of the industry and requirements. Read more Read less

Face-to-face contact - please stay this way.

Friendly and knowledgeable staff. Personal service. Clear and simple information.

Delightful staff and a local branch. Attractive rates of interest too.

Very helpful and friendly branch staff. Most importantly, we have a branch in Stamford when other banks and building societies have closed theirs. Please stay open!.

I found the form I had to fill in very crowded. Nearly missed one box in far-right-hand corner!.

Quick response when I asked to have the application form posted to me.

Information is clear. Good interest rate on the opened product. Having to phone in to obtain an initial online login password feels slightly outdated compared... Information is clear. Good interest rate on the opened product. Having to phone in to obtain an initial online login password feels slightly outdated compared to other banks and building societies. Read more Read less

Very helpful and friendly person on the phone. Explained how to transfer to an ISA from the Coventry and the procedure. Advised me to write the cheque out to myself.