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Melton Building Society: Independent Mortgage Advice reviews

Name: Independent Mortgage Advice
Rating: 4.77 (158 reviews)

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4.77

Based on 158 reviews, last reviewed 4th Jun 2026

20% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

3 star

Latest highest rating:

5

Brilliant service and experience. Our experience has been brilliant. We were so nervous starting the process to obtain a mortgage knowing how tricky they are but Angela @Melton was an... Read more Reviewed on: 4th June 2026

Latest lowest rating:

1

Uncaring and unhelpful Building Society I have my Mortgage with Melton Building Society. Recently my Wife has been diagnosed with early Dementia, she has lost her job and now left the family... Read more Reviewed on: 26th November 2025

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Melton Building Society Independent Mortgage Advice reviews (158)

Brilliant service and experience.

Our experience has been brilliant. We were so nervous starting the process to obtain a mortgage knowing how tricky they are but Angela @Melton was and has been amazing. Reviewed on: 4th June 2026

Best value in an unstable market

The time period in which we needed to re mortgage was very difficult in a rapidly moving and highly volatile market and we really appreciated someone taking control to ease the stress of securing the best deals. It was always going to be hard as our previous mortgage secured by Angela 5 years ago we such fantastic rates it was always going to be difficult to accept the rates for buy to let more than doubled. Despite this we felt our needs were met as fully as possible in a difficult circumstance. We also felt the market was follow up until the last moment but still ensuring we could complete on time. Learning curve to secure early. Reviewed on: 1st June 2026

Angela was very helpful and spent a lot of time expl...

Angela was very helpful and spent a lot of time explaining things to us. She showed us different options and explained them in detail and sent the info in emails to help us understand the content in full. Reviewed on: 1st June 2026

Angela was informed, patient & found me a perfect deal

Angela was informed, patient and found me a perfect deal, despite a couple of stumbling blocks on my credit history. The communication was always very fluid, and I am more than happy to suggest her to others. Reviewed on: 19th May 2026

Reply from Melton Building Society Lovely to hear, delighted we could help you with this. Thank you Response date: 20th May 2026

Excellent service, very helpful and efficient.

Excellent service, very helpful and efficient. Reviewed on: 8th May 2026

Reply from Melton Building Society Lovely to hear, thank you! Response date: 20th May 2026

Superb customer service.

Superb customer service. Sorted any and all issues Reviewed on: 22nd April 2026

Reply from Melton Building Society Great feedback, thanks Paul Response date: 20th May 2026

Angela was extremely proactive, responsive, informat...

Angela was extremely proactive, responsive, informative, and personable, and made a stressful process pain free! Highly recommend! Reviewed on: 16th March 2026

Reply from Melton Building Society Great to hear, thanks Izzie. Response date: 17th March 2026

Great customer service Laura kept us informed and wo...

Great customer service Laura kept us informed and worked hard to get our case progressing despite many external challenges. The process was clear the only challenges were beyond the Meltons control except for a challenge with valuation. Reviewed on: 10th March 2026

Reply from Melton Building Society Lovely feedback, thanks Narinder Response date: 17th March 2026

First Class Service

From start to finish our experience was very professional. Laura was always very honest and explained things extremely well. Laura kept us informed of the progress regularly and we would definitely recommend. Reviewed on: 5th March 2026

Reply from Melton Building Society Great feedback, thank you. Response date: 17th March 2026

I was new to the process and I worked with Angela an...

I was new to the process and I worked with Angela and she has been nothing but supportive. She has been amazing to work with, easy to contact and guided me through the whole process Reviewed on: 26th February 2026

Reply from Melton Building Society Great to hear, thanks Christie Response date: 27th February 2026

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