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Melton Building Society: Independent Mortgage Advice reviews

Name: Independent Mortgage Advice
Rating: 4.75 (155 reviews)

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4.75

Based on 155 reviews, last reviewed 19th May 2026

133% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

93%

3 star

Latest highest rating:

5

Angela was informed, patient & found me a perfect deal Angela was informed, patient and found me a perfect deal, despite a couple of stumbling blocks on my credit history. The communication was always ver... Read more Reviewed on: 19th May 2026

Latest lowest rating:

1

Uncaring and unhelpful Building Society I have my Mortgage with Melton Building Society. Recently my Wife has been diagnosed with early Dementia, she has lost her job and now left the family... Read more Reviewed on: 26th November 2025

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Melton Building Society Independent Mortgage Advice reviews (155)

Angela was informed, patient & found me a perfect deal

Angela was informed, patient and found me a perfect deal, despite a couple of stumbling blocks on my credit history. The communication was always very fluid, and I am more than happy to suggest her to others. Reviewed on: 19th May 2026

Reply from Melton Building Society Lovely to hear, delighted we could help you with this. Thank you Response date: 20th May 2026

Excellent service, very helpful and efficient.

Excellent service, very helpful and efficient. Reviewed on: 8th May 2026

Reply from Melton Building Society Lovely to hear, thank you! Response date: 20th May 2026

Superb customer service.

Superb customer service. Sorted any and all issues Reviewed on: 22nd April 2026

Reply from Melton Building Society Great feedback, thanks Paul Response date: 20th May 2026

Angela was extremely proactive, responsive, informat...

Angela was extremely proactive, responsive, informative, and personable, and made a stressful process pain free! Highly recommend! Reviewed on: 16th March 2026

Reply from Melton Building Society Great to hear, thanks Izzie. Response date: 17th March 2026

Great customer service Laura kept us informed and wo...

Great customer service Laura kept us informed and worked hard to get our case progressing despite many external challenges. The process was clear the only challenges were beyond the Meltons control except for a challenge with valuation. Reviewed on: 10th March 2026

Reply from Melton Building Society Lovely feedback, thanks Narinder Response date: 17th March 2026

First Class Service

From start to finish our experience was very professional. Laura was always very honest and explained things extremely well. Laura kept us informed of the progress regularly and we would definitely recommend. Reviewed on: 5th March 2026

Reply from Melton Building Society Great feedback, thank you. Response date: 17th March 2026

I was new to the process and I worked with Angela an...

I was new to the process and I worked with Angela and she has been nothing but supportive. She has been amazing to work with, easy to contact and guided me through the whole process Reviewed on: 26th February 2026

Reply from Melton Building Society Great to hear, thanks Christie Response date: 27th February 2026

Can’t fault Angela, she was amazing, thorough and so...

Can’t fault Angela, she was amazing, thorough and so helpful Reviewed on: 25th February 2026

Reply from Melton Building Society Great to hear, thanks Georgia Response date: 27th February 2026

Highly recommended

Outstanding service. Our case wasn't straightforward and Laura was thorough and extremely helpful throughout the process. In a world where good customer service is becoming increasingly rare, it has been a please and a relief to deal with an organisation that genuinely cares about the customer experience. I would give them 10 stars if I could! Reviewed on: 25th January 2026

Reply from Melton Building Society Great to hear, thanks Helen Response date: 27th February 2026

Angela was fantastic and helped me a lot.

Angela was fantastic and helped me a lot. She kept me informed with all information and talked me through everything. Reviewed on: 22nd January 2026

Reply from Melton Building Society Great to hear, thanks Connor Response date: 27th February 2026

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