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Mansfield Building Society: Savings reviews

View other Mansfield Building Society products
4.62
Based on 1,107 reviews, last reviewed 28th Nov 2025
32% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
76%
See only 4 star reviews
15%
See only 3 star reviews
5%
See only 2 star reviews
2%
See only 1 star reviews
2%

Latest highest rating:

5

In branch service review Good options, multiple branches andhelpful staff. Reviewed on: 28th November 2025
Verified source

Latest lowest rating:

2

poor communication-long wait on 16 th October 2025 . My Bond matured on 16 th October 2025 . I filled n the form , expressing my wishes (reinvest some and a cheque for the rest). I didn’t receive any con... Read more Reviewed on: 10th November 2025
LS's avatar
LS
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About this product

The Mansfield Building Society savings reviews can help you to find out more about life at The Mansfield Building Society. How easy is it to contact The Mansfield Building Society? And how friendly are they? Our The Mansfield Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Mansfield Building Society Savings reviews (1107)

I am new and got some detailed help after my login w...

4
I am new and got some detailed help after my login wouldn't work Reviewed on: 11th November 2025
Karen S's avatar
Karen S

We came to reinvest and full paperwork out.

5
We came to reinvest and full paperwork out. Lovely staff and gave us all the info we needed Reviewed on: 11th November 2025
Tina L's avatar
Tina L

In branch service review

5
Friendly staff, easy to access for investing - would recommend strongly. Reviewed on: 10th November 2025

In branch service review

5
Very approachable. Friendly, efficient. Good explanation. Reviewed on: 10th November 2025

poor communication-long wait on 16 th October 2025 .

2
My Bond matured on 16 th October 2025 . I filled n the form , expressing my wishes (reinvest some and a cheque for the rest). I didn’t receive any confirmation that my pass book and form had been received.Then last Tuesday I had an email from MBS thanking me for reinvesting and asking How did we do?. At this point I had received no comms, no passbook and no cheque. On Friday 7th November I decided to visit the Mansfield branch. I was told that a cheque had been posted to me on 4th , and a suggestion was made that I wait till the following Monday , as it might come then. (Which it did). So in summary I’m disappointed with communication-and I think I should have had my cheque straight after the maturity date not today the 10th november Reviewed on: 10th November 2025
LS's avatar
LS

We are a charity and used Mansfield as a deposit for...

4
We are a charity and used Mansfield as a deposit for our funds raised. Not very often, about once or twice a year we would ask for information, such as the annual interest certificate for our account, a requirement for the accountants.. every time we or particularly me tried to interact with Mansfield, I had to jump through hoops to even be told MY national insurance number was wrong!! yet on other occasions - no problem. Things I asked for were never sent, letters I sent to Mansfield regarding change of address for myself, they say they never received.. Mansfield is just hard work. Reviewed on: 7th November 2025
Pamela T's avatar
Pamela T

no comments about mundane transaction

4
no comments about mundane transaction Reviewed on: 5th November 2025
Martin's avatar
Martin

Good customer service and interest rates.

5
Good customer service and interest rates. Reviewed on: 5th November 2025
sandra ramshaw's avatar
sandra ramshaw

A safe place to invest

5
I invested a large amount of money with Mansfield and so was a bit anxious about it's safety. The communication that was always provided by Mansfield staff meant that I was always reassured that I was dealing with a reputable organisation and that I had invested wisely. Reviewed on: 5th November 2025
Caroline 's avatar
Caroline

Staff where really helpful

5
Staff where really helpful when asking about an old isa and my options to transfer to another account Reviewed on: 4th November 2025
Jayne E's avatar
Jayne E

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