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Mansfield Building Society: Savings reviews

4.65
Based on 1,370 reviews, last reviewed 6th Feb 2026
296% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
76%
See only 4 star reviews
15%
See only 3 star reviews
5%
See only 2 star reviews
2%
See only 1 star reviews
2%

Latest highest rating:

5

Finance with a heart Always welcoming and helpful staff. A good variety of accounts and interest rates. Reviewed on: 6th February 2026
Diane S's avatar
Diane S

Latest lowest rating:

2

Very disappointed. The whole process of setting up a Trust account took almost 3 months although there were a couple of very small delays while documents/ID was sent/rec... Read more Reviewed on: 5th February 2026
Gail D's avatar
Gail D

About this product

The Mansfield Building Society savings reviews can help you to find out more about life at The Mansfield Building Society. How easy is it to contact The Mansfield Building Society? And how friendly are they? Our The Mansfield Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Mansfield Building Society Savings reviews (1370)

Savings accouny

5
Opening a savings account with the Mansfield Building Society has been such an easy task from filling a simple form to receiving a confirmation email , no complications at all . The bonus being that I’m now saving with a local business that no only provides a good interest rate for savers but I can also visit my branch to speak in person to one of their advisors Reviewed on: 3rd February 2026

Great place to invest

5
The staff in the mansfield branch on the market square are great, and very knowledgeable. Reviewed on: 3rd February 2026

I was okay but would have been nice to apply online...

4
I was okay but would have been nice to apply online rather than needing to post a paper application Reviewed on: 3rd February 2026

Great customer service

5
Great customer service, very helpful & friendly staff Reviewed on: 2nd February 2026

Friendly and knowledgeable

5
Friendly knowledgeable staff and have been with this bank my whole life and had great service Reviewed on: 1st February 2026

Great service but short hours

5
It has been a great experience and the staff are very friendly and helpful but the hours have not been great as I am at school so can never call them apart from in a small window on Saturday morning which makes it quite difficult for me. Thank you though for the excellent service Reviewed on: 31st January 2026

Great staff communication

5
Friendly and helpful staff answering all my questions Reviewed on: 30th January 2026

Friendly and efficient .

5
Opened account easily in branch, paperwork arrived by post within a few days so impressed with the speed. Friendly and helpful staff. Able to speak straight with a human being when I rang with a query, a freshing change compared to other banks. Reviewed on: 30th January 2026

Absolutely Magic

5
The account I have just opened has a very competitive rate. It took a while for the account to be opened (nearly a week) but when I sent a message the response was very quick Reviewed on: 30th January 2026

would certainly come back to them

4
Friendly staff, decent service, offers worthwhile accounts, but when I closed my account I wish they'd sent my money direct to my bank instead of posting me a cheque. Reviewed on: 30th January 2026

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