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Al Rayan Bank: Savings reviews

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3.69
Based on 58 reviews, last reviewed 13th Mar 2025
300% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
66%
See only 4 star reviews
3%
3 star
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0%
2 star
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0%
See only 1 star reviews
31%

Latest highest rating:

5

Easy to operate fixed term accounts. Opened a fixed term savings account with an 'expected profit' (interest) which was one of the best rates around at the time. No problems opening accou... Read more Reviewed on: 27th February 2025
Ian Bentley's avatar
Ian Bentley

Latest lowest rating:

1

Al rayan offers sharia complaint services but is not... Al rayan offers sharia complaint services but is not user friendly. The banking app is severely out dated and is hard to use and there products are co... Read more Reviewed on: 13th March 2025
Suleman Ahmad's avatar
Suleman Ahmad
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Al Rayan Bank Savings reviews (58)

Al rayan offers sharia complaint services but is not...

1
Al rayan offers sharia complaint services but is not user friendly. The banking app is severely out dated and is hard to use and there products are confusing. Customer service is not 24/7 and is hard to engage with them Reviewed on: 13th March 2025
Suleman Ahmad's avatar
Suleman Ahmad

Easy to operate fixed term accounts.

5
Opened a fixed term savings account with an 'expected profit' (interest) which was one of the best rates around at the time. No problems opening account and received regular updates in writing by post. The account recently matured and was, on my request, transfered into my current account. Easy to operate and no problems at all. Reviewed on: 27th February 2025
Ian Bentley's avatar
Ian Bentley

This company has many opportunities for people

5
This company has many opportunities for people Reviewed on: 27th February 2025
claudia v's avatar
claudia v

Easy to deal with and help when needed.

5
Easy to deal with and help when needed. Personal caring service Reviewed on: 26th February 2025
philip fielding's avatar
philip fielding

Excellent customer service

5
As well as offering competitive saving rates their customer service has always been excellent. If I have a query or a problem they are always there to give me all the help I need and so polite! Reviewed on: 23rd August 2024
philip fielding's avatar
philip fielding

Always great service

5
I have been with them for many years now and the service has always been excellent. If I have a problem there is always somebody there to help and assist and always polite Reviewed on: 24th May 2024
philip fielding's avatar
philip fielding

Feedback

5
I joined Al Rayan via an online app, I have been extremely happy with their service Reviewed on: 31st January 2024
Alison P's avatar
Alison P

Not user friendly online banking

1
Fed up with online systems. Verification code by mobile as well as log in why !!! It does not work Reviewed on: 3rd June 2023
Yasma Osman 's avatar
Yasma Osman

Excellent customer service

5
I have been with this bank for some years now as they offer competitive saving rates. However my main reason for my loyalty is their excellent customer service which I have always exemplary. Nothing has been too much trouble if l had any problems or difficulties and I have felt to be a valued client and an individual person in my own right. It is a shame that I am not treated like this everywhere Reviewed on: 31st May 2023
Philip's avatar
Philip

Awful treatment after bereavement

1
Absolute shambles. They claim not to have received correspondence providing evidence of death. They have no record of correspondence sent to me. Constantly changing the rules relating to date of death valuation. Being charitable this lot are utterly incompetent. Being less charitable they ate being deliberately obstructive in order to hang onto your money for as long as possible Reviewed on: 18th April 2023
Mark Whittaker's avatar
Mark Whittaker

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