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Al Rayan Bank: Savings reviews

Name: Savings
Rating: 3.63 (51 reviews)

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3.63

Based on 51 reviews, last reviewed 3rd Jun 2023

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

63%

3 star

2 star

33%

Latest highest rating:

5

Excellent customer service I have been with this bank for some years now as they offer competitive saving rates. However my main reason for my loyalty is their excellent custome... Read more Reviewed on: 31st May 2023

Latest lowest rating:

1

Not user friendly online banking Fed up with online systems. Verification code by mobile as well as log in why !!! It does not work ... Read more Reviewed on: 3rd June 2023

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About the Savings

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Al Rayan Bank Savings reviews (51)

Not user friendly online banking

Fed up with online systems. Verification code by mobile as well as log in why !!! It does not work Reviewed on: 3rd June 2023

Excellent customer service

I have been with this bank for some years now as they offer competitive saving rates. However my main reason for my loyalty is their excellent customer service which I have always exemplary. Nothing has been too much trouble if l had any problems or difficulties and I have felt to be a valued client and an individual person in my own right. It is a shame that I am not treated like this everywhere Reviewed on: 31st May 2023

Awful treatment after bereavement

Absolute shambles. They claim not to have received correspondence providing evidence of death. They have no record of correspondence sent to me. Constantly changing the rules relating to date of death valuation. Being charitable this lot are utterly incompetent. Being less charitable they ate being deliberately obstructive in order to hang onto your money for as long as possible Reviewed on: 18th April 2023

Great but!

Al Rayan offer great savings accounts with excellent profit rates (not interest) so it’s according to my faith and ethics. The bank is for everyone and anyone, not just Muslim customers as people may think. Having said the above I would not recommend their home purchase plans, I feel the conditions are ridiculously difficult and the overall cost is extortionate. Hence my title for this review….! Reviewed on: 21st March 2023

Showing 4 of 51

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