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Al Rayan Bank: Savings reviews

3.70
Based on 54 reviews, last reviewed 23rd Aug 2024
100% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
65%
See only 4 star reviews
4%
3 star
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0%
2 star
See only 2 star reviews
0%
See only 1 star reviews
31%

Latest highest rating:

5

Excellent customer service As well as offering competitive saving rates their customer service has always been excellent. If I have a query or a problem they are always there to... Read more Reviewed on: 23rd August 2024
philip fielding's avatar
philip fielding

Latest lowest rating:

1

Not user friendly online banking Fed up with online systems. Verification code by mobile as well as log in why !!! It does not work ... Read more Reviewed on: 3rd June 2023
Yasma Osman 's avatar
Yasma Osman

About this product

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Al Rayan Bank Savings reviews (54)

Excellent customer service

5
As well as offering competitive saving rates their customer service has always been excellent. If I have a query or a problem they are always there to give me all the help I need and so polite! Reviewed on: 23rd August 2024

Always great service

5
I have been with them for many years now and the service has always been excellent. If I have a problem there is always somebody there to help and assist and always polite Reviewed on: 24th May 2024

Feedback

5
I joined Al Rayan via an online app, I have been extremely happy with their service Reviewed on: 31st January 2024

Not user friendly online banking

1
Fed up with online systems. Verification code by mobile as well as log in why !!! It does not work Reviewed on: 3rd June 2023

Excellent customer service

5
I have been with this bank for some years now as they offer competitive saving rates. However my main reason for my loyalty is their excellent customer service which I have always exemplary. Nothing has been too much trouble if l had any problems or difficulties and I have felt to be a valued client and an individual person in my own right. It is a shame that I am not treated like this everywhere Reviewed on: 31st May 2023

Awful treatment after bereavement

1
Absolute shambles. They claim not to have received correspondence providing evidence of death. They have no record of correspondence sent to me. Constantly changing the rules relating to date of death valuation. Being charitable this lot are utterly incompetent. Being less charitable they ate being deliberately obstructive in order to hang onto your money for as long as possible Reviewed on: 18th April 2023

Great but!

5
Al Rayan offer great savings accounts with excellent profit rates (not interest) so it’s according to my faith and ethics. The bank is for everyone and anyone, not just Muslim customers as people may think. Having said the above I would not recommend their home purchase plans, I feel the conditions are ridiculously difficult and the overall cost is extortionate. Hence my title for this review….! Reviewed on: 21st March 2023

My favourite bank

5
A good, reliable and efficient banking experience from Al Ryan. Customer service are quick to respond to any queries and always friendly and courteous. Their Easy Access accounts offer a good profit rate. Reviewed on: 17th March 2023

Consistently high interest rate on easy access savings

5
I use Al Rayan a lot and it’s a good online bank Reviewed on: 10th March 2023

Excellent

5
Often up with leading rates, by regular adjustments, usually outperforming many savings platforms. I have both Easy Access and a Fixed Rate Bond. I also like the ethical investment common to Sharia banking. Reviewed on: 10th March 2023

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