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Al Rayan Bank: Home Finance reviews

Name: Home Finance
Rating: 2.6 (5 reviews)

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2.67

Based on 5 reviews, last reviewed 25th Feb 2022

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

40%

4 star

3 star

2 star

60%

Latest highest rating:

5

Outstanding Outstanding products and services Reviewed on: 25th February 2022

Latest lowest rating:

1

Don't bother with an Islamic Mortgage I'm been recently going through a re mortgage on my property, moving from Al Rayan to a High Street bank. Al Rayan just are not in a position to offer... Read more Reviewed on: 13th October 2021

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Al Rayan Bank Home Finance reviews (5)

Outstanding

Outstanding products and services Reviewed on: 25th February 2022

Don't bother with an Islamic Mortgage

I'm been recently going through a re mortgage on my property, moving from Al Rayan to a High Street bank. Al Rayan just are not in a position to offer a good mortgage rate so I'm having to move from 4.8% interested rate to 1.3%. They just can't match that ever. I'm having to pay massive amounts of money just to transfer. I have payed £280 extra to a solicitor just for the fact it's an Islamic mortgage (a cost that Al Rayan do not tell you about when you take a mortgage out with them) I am also having to pay £500 to the management company of my flat as Al Rayan's name is on the title deeds which need to transfer to me once I move to a high street bank mortgage. That's an £800 hit just for having an Islamic Mortgage. They definitely do not tell you about all the onwards future cost and hassle you will have to go through if you ever try to re mortgage or sell your property. Also, regular conveyancers just don't have a clue about Islamic mortgages so you have to find a specialist conveyancer. Very annoying, very long winded, very expensive. Al Rayan make it expensive to be halal. Reviewed on: 13th October 2021

Still Locked out

I received an email by this review site to comment further on whether my issue with Al Rayan Bank has been resolved I have just tried to pay my credit card bill. It failed! Even though I managed to get through the next day after my comment and I can now access cash from an ATM. Contactless payment is still hit and miss and embarrassing when it fails to someone with a perfect credit rating score like me. When I can get in to central London I will definitely close my accounts which I have held since the Islamic Bank of Britain days. It's service offering is just too limited for a modern day bank. Reviewed on: 16th November 2019

bad service attitude on phone

I called since I had problem by opening an account. The man answered my phone was very impatient and spoke unclear. As I asked him to repeated one question, he reacted as irritated and spoke loud but unclear as uaual. This was my worst experienced phone service recent years. I could expect no respect from the bank later on. So I'll definitely withdraw my application. Reviewed on: 19th June 2017

Good Service but not many branches

The bank itself were very helpful when we took our mortgage out. The only problem is they don't have a branch in every city so worth checking out if you've got one in a nearby city. Reviewed on: 14th October 2016

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