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Al Rayan Bank: Home Finance reviews

2.67
Based on 5 reviews, last reviewed 25th Feb 2022
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Latest highest rating:

5

Outstanding Outstanding products and services Reviewed on: 25th February 2022
Muhammed's avatar
Muhammed

Latest lowest rating:

1

Don't bother with an Islamic Mortgage I'm been recently going through a re mortgage on my property, moving from Al Rayan to a High Street bank. Al Rayan just are not in a position to offer... Read more Reviewed on: 13th October 2021
Shabina S.'s avatar
Shabina S.

About the Home Finance

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Al Rayan Bank Home Finance reviews (5)

Outstanding

5
Outstanding products and services Reviewed on: 25th February 2022
Muhammed's avatar
Muhammed

Don't bother with an Islamic Mortgage

1
I'm been recently going through a re mortgage on my property, moving from Al Rayan to a High Street bank. Al Rayan just are not in a position to offer a good mortgage rate so I'm having to move from 4.8% interested rate to 1.3%. They just can't match that ever. I'm having to pay massive amounts of money just to transfer. I have payed £280 extra to a solicitor just for the fact it's an Islamic mortgage (a cost that Al Rayan do not tell you about when you take a mortgage out with them) I am also having to pay £500 to the management company of my flat as Al Rayan's name is on the title deeds which need to transfer to me once I move to a high street bank mortgage. That's an £800 hit just for having an Islamic Mortgage. They definitely do not tell you about all the onwards future cost and hassle you will have to go through if you ever try to re mortgage or sell your property. Also, regular conveyancers just don't have a clue about Islamic mortgages so you have to find a specialist conveyancer. Very annoying, very long winded, very expensive. Al Rayan make it expensive to be halal. Reviewed on: 13th October 2021
Shabina S.'s avatar
Shabina S.

Still Locked out

1
I received an email by this review site to comment further on whether my issue with Al Rayan Bank has been resolved I have just tried to pay my credit card bill. It failed! Even though I managed to get through the next day after my comment and I can now access cash from an ATM. Contactless payment is still hit and miss and embarrassing when it fails to someone with a perfect credit rating score like me. When I can get in to central London I will definitely close my accounts which I have held since the Islamic Bank of Britain days. It's service offering is just too limited for a modern day bank. Reviewed on: 16th November 2019
Nicholas Morgan's avatar
Nicholas Morgan

bad service attitude on phone

1
I called since I had problem by opening an account. The man answered my phone was very impatient and spoke unclear. As I asked him to repeated one question, he reacted as irritated and spoke loud but unclear as uaual. This was my worst experienced phone service recent years. I could expect no respect from the bank later on. So I'll definitely withdraw my application. Reviewed on: 19th June 2017
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Anonymous

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