Opened a fixed term savings account with an 'expected profit' (interest) which was one of the best rates around at the time. No problems opening... Opened a fixed term savings account with an 'expected profit' (interest) which was one of the best rates around at the time. No problems opening account and received regular updates in writing by post. The account recently matured and was, on my request, transfered into my current account. Easy to operate and no problems at all. Read more Read less

This company has many opportunities for people

Easy to deal with and help when needed. Personal caring service

As well as offering competitive saving rates their customer service has always been excellent. If I have a query or a problem they are always... As well as offering competitive saving rates their customer service has always been excellent. If I have a query or a problem they are always there to give me all the help I need and so polite! Read more Read less

I have been with them for many years now and the service has always been excellent. If I have a problem there is always somebody... I have been with them for many years now and the service has always been excellent. If I have a problem there is always somebody there to help and assist and always polite Read more Read less

I joined Al Rayan via an online app, I have been extremely happy with their service

Fed up with online systems. Verification code by mobile as well as log in why !!! It does not work

I have been with this bank for some years now as they offer competitive saving rates. However my main reason for my loyalty is their... I have been with this bank for some years now as they offer competitive saving rates. However my main reason for my loyalty is their excellent customer service which I have always exemplary. Nothing has been too much trouble if l had any problems or difficulties and I have felt to be a valued client and an individual person in my own right. It is a shame that I am not treated like this everywhere Read more Read less

Absolute shambles. They claim not to have received correspondence providing evidence of death. They have no record of correspondence sent to me. Constantly changing the... Absolute shambles. They claim not to have received correspondence providing evidence of death. They have no record of correspondence sent to me. Constantly changing the rules relating to date of death valuation. Being charitable this lot are utterly incompetent. Being less charitable they ate being deliberately obstructive in order to hang onto your money for as long as possible Read more Read less