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Al Rayan Bank reviews

Al Rayan Bank logo
Rated Good 3.72/5

Al Rayan Bank reviews

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Unverified business
Last reviewed within 21 days

Review summary

People rate this company as Good based on 65 product reviews

Average score of 3.72/5
5 star
63%
4 star
5%
3 star
0%
2 star
0%
1 star
32%
Reviews for Al Rayan Bank have trended positively over the past 90 days

Latest positive rating

5/5

Wonderful customer service and politeness.

Wonderful customer service and politeness. Have used them for many years now and would always recommend

{"display":"philip fielding","full_name":"philip fielding","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Savings
philip fielding 12th June 2025

Latest negative rating

1/5

Al rayan offers sharia complaint services but is not...

Al rayan offers sharia complaint services but is not user friendly. The banking app is severely out dated and is hard to use and there... Al rayan offers sharia complaint services but is not user friendly. The banking app is severely out dated and is hard to use and there products are confusing. Customer service is not 24/7 and is hard to engage with them Read more Read less

{"display":"Suleman Ahmad","full_name":"Suleman Ahmad","avatar":{"url":"\/assets\/uploads\/avatars\/users\/637074.png"}}'s avatar
Savings
Suleman Ahmad 13th March 2025

About Al Rayan Bank

Al Rayan bank is the UK's oldest and largest Islamic retail bank. Operating since 2004, they offer a range of financial products which are compliant with Islamic law. If you're looking for a Sharia compliant bank, read our Al Rayan bank reviews below to see what our community is saying, or if you've already taken out home finance, or a savings or current account with Al Rayan Bank, why not leave a review of your own and help others find the best products for their requirements.

Al Rayan Bank at a glance

Reviews for Al Rayan Bank

Showing 11 of 65 company reviews Last reviewed within 21 days

Wonderful customer service and politeness.

Savings 12th June 2025

Wonderful customer service and politeness. Have used them for many years now and would always recommend

Rated Excellent 5/5
Read more product reviews

Al rayan offers sharia complaint services but is not...

Savings 13th March 2025

Al rayan offers sharia complaint services but is not user friendly. The banking app is severely out dated and is hard to use and there... Al rayan offers sharia complaint services but is not user friendly. The banking app is severely out dated and is hard to use and there products are confusing. Customer service is not 24/7 and is hard to engage with them Read more Read less

Rated Terrible 1/5
Read more product reviews
  • 4/5

    Good love ot so easy amd happy shshsh

    Good love ot so easy amd happy shshsh

    {"display":"Lewis n","full_name":"Lewis n","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Home Finance
    Lewis n 7th March 2025
  • 5/5

    Easy to operate fixed term accounts.

    Opened a fixed term savings account with an 'expected profit' (interest) which was one of the best rates around at the time. No problems opening... Opened a fixed term savings account with an 'expected profit' (interest) which was one of the best rates around at the time. No problems opening account and received regular updates in writing by post. The account recently matured and was, on my request, transfered into my current account. Easy to operate and no problems at all. Read more Read less

    {"display":"Ian Bentley","full_name":"Ian Bentley","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Ian Bentley 27th February 2025
  • 5/5

    This company has many opportunities for people

    This company has many opportunities for people

    {"display":"claudia v","full_name":"claudia v","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    claudia v 27th February 2025
  • 5/5

    Easy to deal with and help when needed.

    Easy to deal with and help when needed. Personal caring service

    {"display":"philip fielding","full_name":"philip fielding","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    philip fielding 26th February 2025
  • 5/5

    Excellent customer service

    As well as offering competitive saving rates their customer service has always been excellent. If I have a query or a problem they are always... As well as offering competitive saving rates their customer service has always been excellent. If I have a query or a problem they are always there to give me all the help I need and so polite! Read more Read less

    {"display":"philip fielding","full_name":"philip fielding","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    philip fielding 23rd August 2024
  • 5/5

    Always great service

    I have been with them for many years now and the service has always been excellent. If I have a problem there is always somebody... I have been with them for many years now and the service has always been excellent. If I have a problem there is always somebody there to help and assist and always polite Read more Read less

  • 5/5

    Feedback

    I joined Al Rayan via an online app, I have been extremely happy with their service

    {"display":"Alison P","full_name":"Alison P","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Alison P 31st January 2024
  • 1/5

    Not user friendly online banking

    Fed up with online systems. Verification code by mobile as well as log in why !!! It does not work

    {"display":"Yasma Osman ","full_name":"Yasma Osman ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Yasma Osman 3rd June 2023
  • 5/5

    Excellent customer service

    I have been with this bank for some years now as they offer competitive saving rates. However my main reason for my loyalty is their... I have been with this bank for some years now as they offer competitive saving rates. However my main reason for my loyalty is their excellent customer service which I have always exemplary. Nothing has been too much trouble if l had any problems or difficulties and I have felt to be a valued client and an individual person in my own right. It is a shame that I am not treated like this everywhere Read more Read less

    {"display":"Philip","full_name":"Philip","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Philip 31st May 2023

    Products from Al Rayan Bank

    Showing all products offered by Al Rayan Bank

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