Smart Money People Logo
Own this company?
Share this page
Link copied

Al Rayan Bank reviews

Al Rayan Bank logo
Rated Good • 3.66/5

Al Rayan Bank reviews

Unverified business

Review summary

People rate this company as Good based on 59 product reviews

Average score of 3.66/5
5 star
63%
4 star
3%
3 star
0%
2 star
0%
1 star
34%

Latest positive rating

5/5

Excellent customer service

As well as offering competitive saving rates their customer service has always been excellent. If I have a query or a problem they are always... As well as offering competitive saving rates their customer service has always been excellent. If I have a query or a problem they are always there to give me all the help I need and so polite! Read more Read less

{"display":"philip fielding","full_name":"philip fielding","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Savings
philip fielding 23rd August 2024

Latest negative rating

1/5

Not user friendly online banking

Fed up with online systems. Verification code by mobile as well as log in why !!! It does not work

{"display":"Yasma Osman ","full_name":"Yasma Osman ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Savings
Yasma Osman 3rd June 2023
See more reviews for Al Rayan Bank products

About Al Rayan Bank

Al Rayan bank is the UK's oldest and largest Islamic retail bank. Operating since 2004, they offer a range of financial products which are compliant with Islamic law. If you're looking for a Sharia compliant bank, read our Al Rayan bank reviews below to see what our community is saying, or if you've already taken out home finance, or a savings or current account with Al Rayan Bank, why not leave a review of your own and help others find the best products for their requirements.

Al Rayan Bank at a glance

Reviews for Al Rayan Bank

Showing 11 of 59 company reviews

Excellent customer service

Savings • 23rd August 2024

As well as offering competitive saving rates their customer service has always been excellent. If I have a query or a problem they are always... As well as offering competitive saving rates their customer service has always been excellent. If I have a query or a problem they are always there to give me all the help I need and so polite! Read more Read less

{"display":"philip fielding","full_name":"philip fielding","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews

Always great service

Savings • 24th May 2024

I have been with them for many years now and the service has always been excellent. If I have a problem there is always somebody... I have been with them for many years now and the service has always been excellent. If I have a problem there is always somebody there to help and assist and always polite Read more Read less

{"display":"philip fielding","full_name":"philip fielding","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews
  • 5/5

    Feedback

    I joined Al Rayan via an online app, I have been extremely happy with their service

    {"display":"Alison P","full_name":"Alison P","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Alison P 31st January 2024
  • 1/5

    Not user friendly online banking

    Fed up with online systems. Verification code by mobile as well as log in why !!! It does not work

    {"display":"Yasma Osman ","full_name":"Yasma Osman ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Yasma Osman 3rd June 2023
  • 5/5

    Excellent customer service

    I have been with this bank for some years now as they offer competitive saving rates. However my main reason for my loyalty is their... I have been with this bank for some years now as they offer competitive saving rates. However my main reason for my loyalty is their excellent customer service which I have always exemplary. Nothing has been too much trouble if l had any problems or difficulties and I have felt to be a valued client and an individual person in my own right. It is a shame that I am not treated like this everywhere Read more Read less

    {"display":"Philip","full_name":"Philip","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Philip 31st May 2023
  • 1/5

    Awful treatment after bereavement

    Absolute shambles. They claim not to have received correspondence providing evidence of death. They have no record of correspondence sent to me. Constantly changing the... Absolute shambles. They claim not to have received correspondence providing evidence of death. They have no record of correspondence sent to me. Constantly changing the rules relating to date of death valuation. Being charitable this lot are utterly incompetent. Being less charitable they ate being deliberately obstructive in order to hang onto your money for as long as possible Read more Read less

    {"display":"Mark Whittaker","full_name":"Mark Whittaker","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Mark Whittaker 18th April 2023
  • 5/5

    Great but!

    Al Rayan offer great savings accounts with excellent profit rates (not interest) so it’s according to my faith and ethics. The bank is for everyone... Al Rayan offer great savings accounts with excellent profit rates (not interest) so it’s according to my faith and ethics. The bank is for everyone and anyone, not just Muslim customers as people may think. Having said the above I would not recommend their home purchase plans, I feel the conditions are ridiculously difficult and the overall cost is extortionate. Hence my title for this review….! Read more Read less

    {"display":"Z Patel","full_name":"Z Patel","avatar":{"url":"\/assets\/uploads\/avatars\/users\/716305.png"}}'s avatar
    Savings
    Z Patel 21st March 2023
  • 5/5

    My favourite bank

    A good, reliable and efficient banking experience from Al Ryan. Customer service are quick to respond to any queries and always friendly and courteous. Their... A good, reliable and efficient banking experience from Al Ryan. Customer service are quick to respond to any queries and always friendly and courteous. Their Easy Access accounts offer a good profit rate. Read more Read less

    {"display":"Jill Walker","full_name":"Jill Walker","avatar":{"url":"\/assets\/uploads\/avatars\/users\/711280.png"}}'s avatar
    Savings
    Jill Walker 17th March 2023
  • 5/5

    Consistently high interest rate on easy access savings

    I use Al Rayan a lot and it’s a good online bank

    {"display":"Dave P","full_name":"Dave P","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Dave P 10th March 2023
  • 5/5

    Excellent

    Often up with leading rates, by regular adjustments, usually outperforming many savings platforms. I have both Easy Access and a Fixed Rate Bond. I also... Often up with leading rates, by regular adjustments, usually outperforming many savings platforms. I have both Easy Access and a Fixed Rate Bond. I also like the ethical investment common to Sharia banking. Read more Read less

    {"display":"Terry p","full_name":"Terry p","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Terry p 10th March 2023
  • 5/5

    Excellent customer service

    I have been with Al Rayan for a few years now and always find them helpful and reassuring. Nothing is too much trouble. Highly recommend.

    {"display":"philip fielding","full_name":"philip fielding","avatar":{"url":"\/assets\/uploads\/avatars\/users\/492621.png"}}'s avatar
    Savings
    philip fielding 10th March 2023

    Products from Al Rayan Bank

    Showing all products offered by Al Rayan Bank

    We are Smart Money People

    Join 2 million active users who make better financial decisions with the power of reviews.

    Create an account

    Protecting trust by verifying companies and reviewers

    The only site that specialises in financial services

    Providing everyday people with a voice