CAF Bank reviews

CAF Bank reviews
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Review summary
People rate this company as Average based on 53 product reviews
Latest positive rating
CAF Bank a pleasure to work with!
A collaborative bank that has its clients interests at the centre of all they do; they have been hugely supportive of our small business

Latest negative rating
Abysmal customer service
I agree with other reviewers who report that the new online system is a complete shambles and a disgrace. I disagree with those who say... I agree with other reviewers who report that the new online system is a complete shambles and a disgrace. I disagree with those who say that the service previously was ok. Routine changes of bank mandate, signatories, etc were always shambolic and meant waiting weeks to go through hoops and replacing documents the bank could never find. Simply awful people to work with. Read more Read less

About CAF Bank
CAF Bank is a UK-based bank dedicated to providing banking services to charities and social purpose organisations. Owned by a charity, the Charities Aid Foundation, the Bank offers transactional current and deposit accounts, through telephone and internet banking, and loan finance support. Read the CAF Bank reviews below to see what other charitable organisations have to say about this banking provider’s services. Are you a customer already? Please share a CAF Bank review below to help other charities decide if this could be a suitable option for them.
CAF Bank at a glance
Reviews for CAF Bank
Showing 11 of 53 company reviews • Last reviewed within 7 days
Abysmal customer service
I agree with other reviewers who report that the new online system is a complete shambles and a disgrace. I disagree with those who say... I agree with other reviewers who report that the new online system is a complete shambles and a disgrace. I disagree with those who say that the service previously was ok. Routine changes of bank mandate, signatories, etc were always shambolic and meant waiting weeks to go through hoops and replacing documents the bank could never find. Simply awful people to work with. Read more Read less

CAF Bank
New System? Not so far.
How can a bank have major problems when changing to a new system, such that a customer cannot access their own charity account, nor login... How can a bank have major problems when changing to a new system, such that a customer cannot access their own charity account, nor login with the new codes sent to them, nor contact the Customer Services by phone. It is enough to make me change Banks, but first I need access. Read more Read less

CAF Bank
Products from CAF Bank
Showing all products offered by CAF Bank
Current Account
by CAF BankCAF Bank is a subsidiary of the Charities Aid Foundation, providing banking services for charities and the not-for-profit sector. Its Current Account pays interest on your daily credit balances and...
Current Account
by CAF BankCAF Bank is a subsidiary of the Charities Aid Foundation, providing banking services for charities and the not-for-profit sector. Its Current Account pays interest on your daily credit balances and...
Savings
by CAF BankLooking for savings reviews from CAF Bank? Read on to see what the Smart Money People community has to say about using CAF Bank for their borrowing. Whether it's interest...
Savings
by CAF BankLooking for savings reviews from CAF Bank? Read on to see what the Smart Money People community has to say about using CAF Bank for their borrowing. Whether it's interest...
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