Smart Money People Logo

Voting in the British bank awards 2026 is open - Vote here

Share this page

Recognise Bank reviews

recognise bank logo
Rated Excellent 4.84/5

Recognise Bank reviews

Verified business Last reviewed within 7 days
  • Fully digital service with no in-person branches
    Fully digital service with no in-person branches
  • UK-based contact centre
    UK-based contact centre
  • Award winning organisation
    Award winning organisation
  • FCA approved and regulated
    FCA approved and regulated

Review summary

People rate this company as Excellent based on 235 product reviews

Average score of 4.84/5
5 star
87%
4 star
11%
3 star
1%
2 star
0%
1 star
1%
Reviews for Recognise Bank have trended positively over the past 90 days

Latest positive rating

5/5

Consistently Excellent

I have used Recognise Bank many times for clients and the lending process is very professional, clear, concise and efficient. The after service is also... I have used Recognise Bank many times for clients and the lending process is very professional, clear, concise and efficient. The after service is also strong which supports the client experience. Read more Read less

{"display":"MARK J","full_name":"MARK J","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Business Finance
MARK J 20th March 2026

Latest negative rating

1/5

Failed to Pass on Base Rate Rises in March & May to Savers

Recognise Bank paying 1.5% on its 95 day notice savings account launched last year which is the same rate as Chase Bank's instant access account.... Recognise Bank paying 1.5% on its 95 day notice savings account launched last year which is the same rate as Chase Bank's instant access account. There should be premium interest rate for having to wait 95 days to access savings but Recognise Bank fleecing savers. Last 2 base rate rises not passed on to its customers. Vote with feet and move savings elsewhere. Read more Read less

{"display":"PJ","full_name":"PJ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Savings Account
PJ 11th May 2022

About Recognise Bank

Recognise Bank was founded in 2017 with a vision of being the UK’s best business bank, offering customised lending and savings solutions.

Recognise is a fully digital bank and received its banking licence in 2021. Since then, it has continued to focus on providing products and services that meet the needs of modern SMEs.

Recognise Bank offer business funding solutions including bridging loans and commercial mortgages. It also provides personal and business savings accounts.

Recognise Bank at a glance

Contact details

Social media

Reviews for Recognise Bank

Showing 11 of 235 company reviews Last reviewed within 7 days

Consistently Excellent

Business Finance 20th March 2026

I have used Recognise Bank many times for clients and the lending process is very professional, clear, concise and efficient. The after service is also... I have used Recognise Bank many times for clients and the lending process is very professional, clear, concise and efficient. The after service is also strong which supports the client experience. Read more Read less

Rated Excellent 5/5
Read more product reviews

Personal service with realistic commercial approach...

Business Finance 19th March 2026

Personal service with realistic commercial approach to credit. Excellent process to complete quickly with flexibility to deal with any issues identified

Rated Excellent 5/5
Read more product reviews
  • 5/5

    Paul Bagan is the best

    Absolutely love Paul Bagan he's the best in the business. From initial enquiry, through to Credit and then to drawdown, Paul tells it straight and... Absolutely love Paul Bagan he's the best in the business. From initial enquiry, through to Credit and then to drawdown, Paul tells it straight and delivers on what he says 100% of the time. We've now done half a dozen deals with him and he's always the first person I reach out to on a deal. Read more Read less

    {"display":"Matt M","full_name":"Matt M","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Business Finance
    Matt M 19th March 2026
  • 5/5

    As a broker working closely with a range of lenders...

    As a broker working closely with a range of lenders and savings providers, I’ve found Recognise Bank to be a consistently reliable and well-structured institution... As a broker working closely with a range of lenders and savings providers, I’ve found Recognise Bank to be a consistently reliable and well-structured institution to place business with. From an intermediary perspective, their proposition strikes a strong balance between modern digital capability and a relationship-led approach. The onboarding process is notably efficient, supported by streamlined systems that enable quicker decision-making and reduced friction for both clients and brokers. This aligns well with their broader technology-driven model designed to accelerate approvals and improve overall client experience. Client feedback has also been overwhelmingly positive. Many highlight the simplicity of account opening, the clarity of communication, and the speed at which deposits and transactions are processed. Their online platform is intuitive, and service levels, particularly responsiveness and support, are consistently rated highly, contributing to strong overall satisfaction. In terms of product offering, Recognise Bank provides competitive rates across both personal and business savings, alongside a flexible approach to SME lending. The combination of attractive pricing and straightforward structures makes them an appealing option for a broad range of client profiles. Overall, Recognise Bank presents as a forward-thinking lender with a clear focus on service, efficiency, and broker collaboration. Based on my experience, I would have no hesitation in recommending them as a funding partner for suitable cases. Read more Read less

  • 5/5

    Great Lender

    Experienced. Great communication, deliver what they say they will do.

  • 5/5

    Good service, informations provided was good.

    Good service, informations provided was good.

    {"display":"ozoris mex","full_name":"ozoris mex","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1336022.png"}}'s avatar
    Savings Account
    ozoris mex 30th January 2026
  • 5/5

    Very happy with the service and deal we have got.

    Very happy with the service and deal we have got.

    {"display":"John Grady","full_name":"John Grady","avatar":{"url":"\/assets\/uploads\/avatars\/users\/715136.png"}}'s avatar
    Savings Account
    John Grady 28th January 2026
  • 5/5

    Easy to use the account online

    Easy to use the account online, good interest rate.

    {"display":"Gail","full_name":"Gail","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings Account
    Gail 27th January 2026
  • 5/5

    Rates good.

    Rates good. Contact with Bank staff good. No long waiting time when trying to contact Bank.

    {"display":"William ","full_name":"William ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings Account
    William 27th January 2026
  • 4/5

    Fast and reliable service

    The process was quite simple and no hassle did the form fillings in a few minutes also the customer service was excellent as I managed... The process was quite simple and no hassle did the form fillings in a few minutes also the customer service was excellent as I managed to get through to the bank in record time no long waiting in the queue they answered my question within minutes Read more Read less

    {"display":"Mrs S","full_name":"Mrs S","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings Account
    Mrs S 27th January 2026
  • 5/5

    Recently opened a new savings account.

    Recently opened a new savings account. Rates are very competitive in fixed rate market. Customer service was excellent, as I am American and had just... Recently opened a new savings account. Rates are very competitive in fixed rate market. Customer service was excellent, as I am American and had just moved house, so recent address change, the application process slightly more complicated. Customer service could not have been more helpful in guiding me through process. Read more Read less

    {"display":"Shawn M","full_name":"Shawn M","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings Account
    Shawn M 26th January 2026

    Products from Recognise Bank

    Showing all products offered by Recognise Bank

    We are Smart Money People

    Join 2 million active users who make better financial decisions with the power of reviews.

    Create an account

    Protecting trust by verifying companies and reviewers

    The only site that specialises in financial services

    Providing everyday people with a voice