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Allica reviews

Allica logo
Rated Excellent • 4.88/5

Allica reviews

Verified businesses always have up to date contact details and can respond to reviews.

Verified business
Last reviewed within 7 days
See more on their website

Review summary

People rate this company as Excellent based on 2,461 product reviews

Average score of 4.88/5
5 star
90%
4 star
9%
3 star
1%
2 star
0%
1 star
0%
Reviews for Allica have trended negatively over the past 90 days

Latest positive rating

5/5

Very responsive area manager

Hi there, we have been allica for few months and they have been pretty good with their customer service and area manager is very responsive... Hi there, we have been allica for few months and they have been pretty good with their customer service and area manager is very responsive and we do catch up every few weeks. Read more Read less

{"display":"roshan a","full_name":"roshan a","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar

Latest negative rating

1/5

Problems in app

The app has been crashing multiple times for me over the past two weeks

{"display":"Mark","full_name":"Mark","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Business Account
Mark 22nd April 2025
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About Allica

Allica Bank, formerly CivilisedBank, is a digital business bank, built to serve established SMEs. It offers a range of business products such as current accounts, asset financing and commercial mortgages. Its unique selling point is that each account holder is assigned a dedicated Relationship Manager. At Smart Money People we collect Allica Bank reviews to provide you with valuable insight into the provider and its services.

Are you considering signing up with Allica Bank? Check out the reviews on Smart Money People to learn more about the provider’s products and services. Find out why customers have chosen Allica Bank and how satisfied they are with the service they’ve received. Learn more about the Allica Bank app and the features it offers. All of this and more can be found in our Allica Bank reviews.

Are you an Allica Bank customer? As competition around business banking is hotting up, we want to know what you think. Share your honest experience with others on Smart Money People. Do you find the app easy to use, and what are its most beneficial features? Would you recommend Allica Bank to other SMEs? Have you had any experience with the customer service team? Whether good or bad, write an Allica Bank review today. Together, we can help people like you make better financial decisions.

Allica at a glance

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Reviews for Allica

Showing 11 of 2461 company reviews • Last reviewed within 7 days

Very responsive area manager

Business Finance • 25th April 2025

Hi there, we have been allica for few months and they have been pretty good with their customer service and area manager is very responsive... Hi there, we have been allica for few months and they have been pretty good with their customer service and area manager is very responsive and we do catch up every few weeks. Read more Read less

{"display":"roshan a","full_name":"roshan a","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews

quick and easy unlike most larger banks

Business Finance • 24th April 2025

quick and easy unlike most larger banks

{"display":"Mike J","full_name":"Mike J","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews
  • 5/5

    Great service after an easy transfer from my old bank

    Seamless transfer from my previous bank and then great service throughout. The app is so intuitive and easy to use, it's a breeze!

    {"display":"Seb G","full_name":"Seb G","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Business Account
    Seb G 24th April 2025
  • 4/5

    Innovative products such as a Savings Pot that we ca...

    Innovative products such as a Savings Pot that we can transfer money to in order to earn interest and cash back on card payments

    {"display":"Tom N","full_name":"Tom N","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Business Finance
    Tom N 24th April 2025
  • 5/5

    Excellent customer service for Business Savings.

    I use the Business Savings account at Allica. Setting it up was very easy and I had an excellent customer service experience.

    {"display":"George B","full_name":"George B","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5/5

    Fantastic relationship manager - responsive, excelle...

    Fantastic relationship manager - responsive, excellent communications and goes beyond the call of duty

    {"display":"Rohan B","full_name":"Rohan B","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Business Finance
    Rohan B 23rd April 2025
  • 5/5

    Excellent customer care

    Customer care is much better than the other banks I have been using.

    {"display":"Daniela A","full_name":"Daniela A","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5/5

    .Competitive Interest Rate & Helpful Humans

    A big plus is easy access savings with a competitive interest rate, you can simply move money between Allica accounts to maximise your interest. Also... A big plus is easy access savings with a competitive interest rate, you can simply move money between Allica accounts to maximise your interest. Also if you phone you quickly get through to a helpful human without going through tedious automated loops. New cards come in record time. Read more Read less

    {"display":"Sally Edwards","full_name":"Sally Edwards","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5/5

    Our Business Relationship Manager Mick Brookes is an...

    Our Business Relationship Manager Mick Brookes is an outstanding manager always thinking one step ahead.

    {"display":"Simon R","full_name":"Simon R","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Business Finance
    Simon R 23rd April 2025
  • 4/5

    wide range of accounts and good customer service

    wide range of accounts and good customer service

    {"display":"ROY","full_name":"ROY","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Business Finance
    ROY 23rd April 2025
  • 5/5

    Easy to set up and security is very good.

    Easy to set up and security is very good. Personal contact provided and very helpful. Fees are fair and it was easy to link a savings account to current account.

    {"display":"Helen J","full_name":"Helen J","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Business Finance
    Helen J 23rd April 2025

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