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Allica reviews

Allica logo
Rated Excellent • 4.90/5

Allica reviews

Verified business Last reviewed within 7 days British bank awards winner
See more on their website Write a review

Review summary

People rate this company as Excellent based on 2,750 product reviews

Average score of 4.90/5
5 star
90%
4 star
9%
3 star
1%
2 star
0%
1 star
0%
Reviews for Allica have trended negatively over the past 90 days

Allica’s business and savings accounts shine with top-notch interest rates and a genuinely personal touch from real managers. The app and online platforms are praised for being easy and straightforward, making banking a breeze. However, some users have faced app crashes and slow responses on a few occasions, plus missing features like international payments.

Positive themes

  • Allica’s interest rates on business savings are consistently praised as excellent and competitive.
  • The personal service from Allica’s relationship managers makes banking feel truly human and supportive.
  • Users find Allica’s app and online banking easy to use and intuitive for managing accounts.

Negative themes

  • Some users report app crashes and technical issues disrupting access to their accounts.
  • A few mention slow or lacking communication updates requiring them to chase for info.
  • Missing features like international payments and direct debits are a drawback for some businesses.
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About Allica

Allica Bank, formerly CivilisedBank, is a digital business bank, built to serve established SMEs. It offers a range of business products such as current accounts, asset financing and commercial mortgages. Its unique selling point is that each account holder is assigned a dedicated Relationship Manager. At Smart Money People we collect Allica Bank reviews to provide you with valuable insight into the provider and its services.

Are you considering signing up with Allica Bank? Check out the reviews on Smart Money People to learn more about the provider’s products and services. Find out why customers have chosen Allica Bank and how satisfied they are with the service they’ve received. Learn more about the Allica Bank app and the features it offers. All of this and more can be found in our Allica Bank reviews.

Are you an Allica Bank customer? As competition around business banking is hotting up, we want to know what you think. Share your honest experience with others on Smart Money People. Do you find the app easy to use, and what are its most beneficial features? Would you recommend Allica Bank to other SMEs? Have you had any experience with the customer service team? Whether good or bad, write an Allica Bank review today. Together, we can help people like you make better financial decisions.

Allica at a glance

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Reviews for Allica

Showing 11 of 2750 company reviews • Last reviewed within 7 days

I was having a really poor experience with Virgin Mo...

Business finance • 9th March 2026

I was having a really poor experience with Virgin Money and had nothing but constant problems with them but since moving to Allica I have... I was having a really poor experience with Virgin Money and had nothing but constant problems with them but since moving to Allica I have a business relationship manager and my banking has been very smooth. They are a great bank to deal with. Read more Read less

{"display":"Brian M","full_name":"Brian M","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews

I don't have to do anything

Business finance • 6th March 2026

I don't have to do anything to get the most out of my money - brilliant

{"display":"Chuks","full_name":"Chuks","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews
  • 5/5

    Great service, decent interest rates and integration.

    Allica has provided a personal manager contact for my small business, which is much better than traditional banks. The App is very easy to use.... Allica has provided a personal manager contact for my small business, which is much better than traditional banks. The App is very easy to use. The Savings Pot has enable me to get better a significantly higher interest rate with instant access than using a notice period account a main banks. They have also now got integration with FreeAgent software working, which is a big plus for me. Read more Read less

    {"display":"Andrew G","full_name":"Andrew G","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5/5

    Friendly , fast service.

    Friendly , fast service. Simple banking where I get value

    {"display":"adam k","full_name":"adam k","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Business Account
    adam k 6th March 2026
  • 5/5

    answer the phone in timely fashion, polite and good...

    answer the phone in timely fashion, polite and good rates of interest on accounts The banking APP easy to use and pay form and see balances

    {"display":"jacqui ","full_name":"jacqui ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5/5

    Low fees, good service, what's not to like?

    We get free banking from Allica, with great customer service, and decent interest on our savings pot. We really couldn't ask for anything more (except... We get free banking from Allica, with great customer service, and decent interest on our savings pot. We really couldn't ask for anything more (except perhaps a desktop alternative to the login method, which requires the app). Read more Read less

    {"display":"Bhagmi","full_name":"Bhagmi","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Business finance
    Bhagmi 5th March 2026
  • 5/5

    Personalised experience made easy

    Personalised experience made easy

    {"display":"Matthew C","full_name":"Matthew C","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5/5

    Real people to speak to

    Everything went smoothly opening the account, and we were contacted by a real person, based in the UK, who helped the process go smoothly.

    {"display":"PW","full_name":"PW","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Business finance
    PW 3rd March 2026
  • 5/5

    After 40 years with AIB ...

    Got very fast answers ... Steve our A.M. very helpfull and easy to reach .. the on line a/c is very easy to manage ...... Got very fast answers ... Steve our A.M. very helpfull and easy to reach .. the on line a/c is very easy to manage ... I was prev with AIB for over 40 years .... so was bit worried about change but it was very easy ......Thanks .. Read more Read less

    {"display":"Irv R","full_name":"Irv R","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Business finance
    Irv R 3rd March 2026
  • 5/5

    Great service

    Prompt and efficient service, friendly and helpful Client Managers

    {"display":"Angus","full_name":"Angus","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Business finance
    Angus 3rd March 2026
  • 5/5

    Pain free Banking !

    Opening an account was now painful at all, excellent communication, good rates & benifits, what's not to like.

    {"display":"Bruno D","full_name":"Bruno D","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar

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