The took a month and still haven’t opened my account where I was promised timeframes that never came to fruition

Always gives me best intrest rates. Easy to use app and Online Banking.

Good rates and a great app overall. Very easy to use.

very good rates - pays interest on current account balance

Very good customer service, people that you can understand at the end of the line. Do not rush to finish the call

A breath of fresh air to deal with and competitive rates. Very happy.

Very underrated bank - whether you are looking for the most up to date on-line capabilities or a friendly voice to walk you through stuff,... Very underrated bank - whether you are looking for the most up to date on-line capabilities or a friendly voice to walk you through stuff, this is the place. Customer service is hugely important to me and would forgive certain facets of a business if this is strong - in this case no need for forgiveness; there is a strong choice of accounts and investments for both the basic saver and more specialised investor and then everything is done so easily. Nothing seems too much for the people you deal with here. Read more Read less

Great experience - Only suggestion is I shoudl be able to activate my card via the app. But all good.

Always offer really good interest rates and accounts are set up in very quickly to ensure customers benefit from the high rates.