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Cynergy Bank: Personal savings reviews

Name: Personal savings
Rating: 4.79 (216 reviews)

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4.79

Based on 216 reviews, last reviewed 20th Apr 2026

8750% increase in 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

84%

11%

2 star

Latest highest rating:

4

Every time i have had a query it has been dealt with... Every time i have had a query it has been dealt with in a very professional manner. So far so good. Reviewed on: 20th April 2026

Latest lowest rating:

1

The worst customer experience. Avoid . The most frustrating customer service experience purely caused by Cynergy Banks own making.. Avoid at all cost. Reviewed on: 31st March 2026

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About this product

Cynergy Bank have a range of savings accounts.

Customers can choose from easy accounts that can be opened with just £1, fixed rate savings accounts or notice accounts. Cynergy savings accounts can only be managed online.

Cynergy Bank reviews help you find out what it’s really like to be a customer. If you’ve used Cynergy before, you can also leave a review and share your experience.

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Cynergy Bank Personal savings reviews (216)

Every time i have had a query it has been dealt with...

Every time i have had a query it has been dealt with in a very professional manner. So far so good. Reviewed on: 20th April 2026

Competitive Rates & Great Customer Service

I have been with Cynergy bank for a number of years and I have always been treated fairly. Whenever the Bank issued a higher paying interest rate, I have been able to switch into the latest Issue and benefited from the higher interest rate. Additionally, whenever I have I contacted the customer support team, I was treated with care and they ensured that my queries were answered in full and that I was happy with the answers and service. Reviewed on: 20th April 2026

Competitive rates and simple to open an account online

Competitive rates and simple to open an account online Reviewed on: 20th April 2026

Helpful knowledgeable staff who provide good service.

Helpful knowledgeable staff who provide good service. have no complains Reviewed on: 20th April 2026

Decent online bank.

Decent online bank. Reasonably competitive savings rates. Moving money etc farly straightforwards Reviewed on: 20th April 2026

Really easy to use app and website.

Really easy to use app and website. Great rate on the easy access savings. Transfers between this and my current account held with a different provider are speedy and reliable. Easy to transfer to a new issue at a better rate. Reviewed on: 19th April 2026

Mobile app good, online application easy

Cynergy mobile app easy to use and online experience opening an account was quite straightforward Reviewed on: 19th April 2026

Straightforward

Straightforward and easy to use for on line and mobile banking. Good security also. Reviewed on: 18th April 2026

Very good range of savings products; website is easy...

Very good range of savings products; website is easy to navigate; existing customers are rewarded for their loyalty Reviewed on: 18th April 2026

Easy to use and functional bank.

Opening the account was straightforward. The on-line account was easy to manage, the app is simple and easy to navigate. The fixed rate bond paid out as promised and on time. Reviewed on: 18th April 2026

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