Ratings based on 38 reviews Last review 1 month ago

Nationwide mortgage reviews can help you to find out what other Smart Money People have to say about what could be your biggest ever financial purchase. Smart Money People was established in 2014 to help provide an independent source of Nationwide mortgage...

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Your Fixed Rate Mortgage Reviews (38)

24th December 2016

Great customer service

We have just bought our mortgage with nationwide for our first home. They couldn't have been more helpful when we phoned them to discuss the terms etc. They explained the terms of the mortgage thoroughly and clearly when we were totally unaware. Definitely...

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We have just bought our mortgage with nationwide for our first home. They couldn't have been more helpful when we phoned them to discuss the terms etc. They explained the terms of the mortgage thoroughly and clearly when we were totally unaware. Definitely recommend them for first time buyers.

8th December 2016

Delay Delay Delay

Applied for mortgage in first week of July It is now coming up to mid-December, and don't even have an offer. "Two day turnaround" for reviewing documents is actually 4 days, before you can escalate the case. Note that escalation can take "one day" (three)...

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Applied for mortgage in first week of July
It is now coming up to mid-December, and don't even have an offer.
"Two day turnaround" for reviewing documents is actually 4 days, before you can escalate the case.
Note that escalation can take "one day" (three) to return to you.
Reasons for delay vary from an incorrect valuation (said the property was underpinned, 1 month and several fees later showed it wasn't) and documentation they should have requested at application stage being requested 3 months later.

14th November 2016

Straight Forward Process

Taking out a Fixed Rate Mortgage with Nationwide was the most straightforward process from buying my new home. They kept me up to date with every stage of the process and they were always helpful when I contacted them.

14th November 2016

Excellent value for a first time buyer

I got a first time buyer's mortgage through the Nationwide recently and they have been really helpful, especially when I've contacted them with lots of questions as I am new to the mortgage game. The mortgage itself is at a very competitive rate and had...

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I got a first time buyer's mortgage through the Nationwide recently and they have been really helpful, especially when I've contacted them with lots of questions as I am new to the mortgage game.

The mortgage itself is at a very competitive rate and had no arrangement fees - in fact I got £500 cashback after completion! I also had the very welcome bonus of a new home box delivered on the day I moved in full of goodies and useful items - everything from teabags, biscuits and mugs to a home magazine, toilet paper and kitchen roll.

They have a secure message system online which I have used a few times and they always get back to me quickly with the correct information. I already had two other products with them to it was easy to log into the system.

I would definitely recommend them as the branch staff are also helpful and friendly and there are still lots of branches around.

14th November 2016

Great service at a great rate

I easily acquired consent to let my property out with nationwide. They made it a swift and easy process, with minimal cost. I was expecting to have to change to a far more costly landlords mortgage, thankfully they helped me avoid this.

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