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The West Brom Building Society Fixed Rate Mortgage Reviews

Ratings based on 6 reviews Last review 3 months ago

The West Brom Building Society mortgage reviews can help you to find out what other Smart Money People have to say about what could be your biggest ever financial purchase. Smart Money People was established in 2014 to help provide an independent...

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The West Brom Building Society mortgage reviews can help you to find out what other Smart Money People have to say about what could be your biggest ever financial purchase. Smart Money People was established in 2014 to help provide an independent source of The West Brom Building Society mortgage reviews. You write your mortgage reviews here to help other people find the best mortgage providers. Together, we can make financial services work better for everyone.

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Your Fixed Rate Mortgage Reviews (6)

9th April 2019

Awful mortgage - Strongly avoid!

This is company is terrible, just found out through my paper accounts that they sold me PPI insurance and we were not aware what we were originally signing up to. Overall, I would not recommend The West Brom, mainly because they offer poor mortgage...

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This is company is terrible, just found out through my paper accounts that they sold me PPI insurance and we were not aware what we were originally signing up to. Overall, I would not recommend The West Brom, mainly because they offer poor mortgage percentage deals, no online accounts and their customer service team is hard to get hold of. I would highly recommend trying a leading Bank with online accounts and payments. The West Brom is outdated and does not offer customer service - Strongly avoid!

18th March 2019

BTL Mortgage - appauling legal team

Used West Brom for a BTL mortgage via my Limited Company. They make you pay for their legal fees (£1140.00) who ask for TONNES of ridiculous and unnecessary searches resulting in even more fees and an increase in my own solicitor fees because of the ...

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Used West Brom for a BTL mortgage via my Limited Company. They make you pay for their legal fees (£1140.00) who ask for TONNES of ridiculous and unnecessary searches resulting in even more fees and an increase in my own solicitor fees because of the extra work. One of the searches is usually used for properties worth over 1 million but they wanted it for a 100k house!!!

Their legal team are appalling at communicating and causing unnecessary delays with a simple no chain purchase. I intend on buying 3 or 4 more properties this year and will not be using West Brom purely because of this.

15th August 2017

Unproblematic, but no website/online options

I've had my West Brom mortgage for more than 10 years now, and have always found it entirely unproblematic. They are helpful and friendly over the phone, and their paper correspondence is always clear and timely. In general, no problem at all. My...

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I've had my West Brom mortgage for more than 10 years now, and have always found it entirely unproblematic. They are helpful and friendly over the phone, and their paper correspondence is always clear and timely. In general, no problem at all. My only complaint is that they still have no facility to manage your mortgage and payments online - there is no online option at all, which seems very retro (putting it mildly) for 2017! I know other mortgage companies make it easy to make payments and keep an eye on the figures online, and it would be very helpful to be able to do that. So ... in general, an easy company to deal with, but very old-fashioned!