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Nationwide: Mortgages reviews

Name: Mortgages
Rating: 4.35 (185 reviews)

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4.36

Based on 185 reviews, last reviewed 15th Jul 2025

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

73%

11%

10%

Latest highest rating:

4

Mortage. Mortage. I had a mortage from Nationwide. It was good. i just wish the interest rates were lower. Reviewed on: 15th July 2025

Latest lowest rating:

1

A Harsh Lesson in Discrimination Against Caregivers... A Harsh Lesson in Discrimination Against Caregivers and disabilities. I am writing this review with deep disappointment and absolute frustration after... Read more Reviewed on: 15th August 2024

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About this product

Nationwide offer a range of mortgages to cover different borrowing needs.

Nationwide offer mortgage products for first time buyers, home movers and buy to lets. Existing mortgage customers can manage their account using the online Mortgage Manager tool.

Nationwide mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Nationwide before, you can also leave a review and share your experience.

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Nationwide Mortgages reviews (185)

Nationwide App

Nationwide have a great App — I can see exactly what’s going on with my mortgage. I also have a flex plus account with them and it’s so convenient. I was stuck once -struggling to pay the mortgage and Nationwide arranged a mortgage holiday — it was easy to arrange and didn’t cost us anything g as we’d made overpayments. Reviewed on: 24th January 2025

Great bank, so no surprise the mortgages are good too

Been with Nationwide for accounts and savings and enjoyed it. See my bank account review for them. So when it came to getting a mortgage, it was likely to be Nationwide. They were actually the 3rd cheapest option for us, but we still went with them as we both had good experiences with them. The mortgage allows overpayments, a choice of how it's processed, and only takes £500 to trigger (much less than a previous mortgage I had). They also base the overpay limit on the original mortgage value, not the current; allowing you to pay more without hitting a penalty. Reviewed on: 7th September 2024

Easy to sort out, flexible options such as being abl...

Easy to sort out, flexible options such as being able to over pay and pause if needed Reviewed on: 25th August 2024

An absolute breeze

Applying for a mortgage has been an absolute breeze with Nationwide. They have excellent rates and superb customer service. Reviewed on: 24th August 2024

A Harsh Lesson in Discrimination Against Caregivers...

A Harsh Lesson in Discrimination Against Caregivers and disabilities. I am writing this review with deep disappointment and absolute frustration after my recent experience with Nationwide Building Society. Initially, I was thrilled to receive a mortgage offer, allowing us to proceed with plans to relocate closer to family and provide much-needed support for my partner following her stroke. However, our excitement turned to disbelief when the offer was abruptly withdrawn. The reason? Nationwide refused to acknowledge the validity of my career break, a time dedicated to caring for my partner during her rehabilitation. During this period, we solely relied on our own savings and investments to support ourselves, never seeking any government assistance. Despite my strong financial history, significant assets, and a promising new career as a CEO in the veterinary industry, they penalized me for prioritizing my family's well-being. This experience exposed a disturbing truth: Nationwide, and perhaps the broader financial industry, lacks empathy and understanding towards caregivers. Their rigid policies and reliance on traditional employment history create a system that indirectly discriminates against individuals who have made sacrifices for their loved ones. It's a harsh reminder that even major institutions like Nationwide fail to recognize the realities of life and the diverse paths individuals take. Their actions send a clear message: if you choose to care for a family member who suffers sudden life changing illness, your financial future may be jeopardized. This serves as a stark reminder to any individual who now must have to face the reality that discrimination comes in all forms in this particular case the Nationwide. Reviewed on: 15th August 2024

Amazing Product Offering

I got my first home loan in the UK this year and I went through a mortgage broker who directed me to Nationwide. Their mortgage product offering was incredible. There were so many options available to me and I particularly liked their First Home Buyer's Mortgage. I had initially gone for that one but then unfortunately the valuation on the property came back too low for it. However, as they had so many options I was able to select a different loan and I still got my flat! Reviewed on: 13th June 2024

I've had a mortgage with Nationwide for years and ha...

I've had a mortgage with Nationwide for years and have always been happy with how they deal with things. It's really easy to select a new product with them and it was easy to see what my options were on the website. Reviewed on: 5th June 2024

Mortgage Application under review after almost 2 months

Mortgage application: April 10th 2024 Valuation conducted on April 22nd 2024 Date of this review: June 5th 2024 Status: Unknown Ref number: M629280331 Number of days wasted: 56 days Nationwide plays with customers they think that applying for a mortgage is a joke. Customer service is highly incompetent and refuse to be engaged with my questions by just providing generic explanations. Seller is about to withdraw from transaction because of the delay. Thanks Nationwide! Reviewed on: 5th June 2024

good bank cheap mortgage rates, option to overpay, o...

good bank cheap mortgage rates, option to overpay, or skip a month if struggling, Reviewed on: 1st June 2024

Best mortgage deals

They offered the best rates for a fixed rate mortgage- renewing was so easy and straightforward and staff were extremely helpful. Reviewed on: 24th May 2024

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